We found that a leak in the bathroom ceiling was from the septic in the unit above. The staff did get the leak stopped but made no effort to clean. We had to clean the mess ourselves and when we asked for more towels the staff asked that we wash them!!! Really, you want me to wash towels on my vacation???? They then reluctantly gave me 4 towels. To top it all off there were dead cockroaches in the floor that we had to clean up on arrival and the condo had fleas, YES FLEAS!!! We only stayed for 3 nights and I was so paranoid about what we were bringing home in our suitcases I spent 6 hours washing everything that we took on the trip and put our suitcases out on our deck and sprayed with insecticide before bringing into the house. Does this sound like a fun vacation to you?
|How easy was it to book the property?||Overall condition of the property|
|Kitchen & utensils||Bathroom cleanliness|
Our family has stayed at Pelican's Watch for about 15 years. We have never stayed in Unit 209 and were very pleased with the condo. The front door lock was broken and even though it was repaired, the door was still hard to open from both the inside and the outside. Other than that, everything was great.
The condo was decorated lovely, well equipped, and convenient to the elevator. Some of the other condos have a bigger living/dining area but it was okay for the three of us. We really enjoy the area of Pelican's Watch.
Everything was exactly what we expected!!
A group of us have been staying at Pelican's watch or Pelicans landing for about 18 years. We have always enjoyed our stay, Thats what keeps us comming back. A special thanks to your staff for their excellent service!