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Reviewed 16 April 2012

We stayed here for 8 nights last week on the 3rd floor. Overall, it was a great location and quiet at night. But we were concerned about several things:
The elevators were slow, very hot and had/have NO inspection stickers/papers stating the last time they were inspected.
The breakfast buffet staff was rude on several days, quite irritated when asked to replenish waffle mix or if questioned if there was more food. One comment was, “Wish we had doors to keep them out so we can restock”
On Thursday night, they ran out of food by 6:45pm – dinner is served until 7:30 – No explanations or apologies, just “we are out.”
The water pressure was terrible in the shower -
The fish tank in the lobby was in desperate need of cleaning…
We did not have a flat screen TV in our room; it was an older TV with some buttons missing/broken. We did enjoy the free laundry facilities and the 24 hr snack access.
While we will probably not return before the Staybridge name is pulled from this facility, we might stay again should things be better upon arrival.

Room tip: If more than 2 people, upgrade to a 1 bedroom suite - 3rd floor is quiet
Date of stay: April 2012
  • Trip type: Travelled with family
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2  Thank janice e
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGCare, Guest Relations Manager at Staybridge Suites Myrtle Beach - West, an IHG Hotel, responded to this reviewResponded 24 May 2012

Dear janice e,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare
Reference # 27745437

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2012

Nice price, close to what I wanted to do, and clean. I was pleased.

Date of stay: March 2012
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Thank maxnsc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2012

We stayed for 3 nights at Staybridge Suites. The full kitchen was nice to have, but the sleeping area was not that big with 2 queen size beds in it. There were 2 flatscreen tvs available and all and all it was a good place to stay. The breakfast was nice and kept up well. They did not come in and clean at all while we were there. Sunday the maids are off, but the other two days we had noone clean up anything (no trash pickup until we asked). It is off the beaten path which makes it nice and quiet. We had no problems sleeping --- the beds were very comfortable. The office center computers worked well also.

Date of stay: March 2012
  • Trip type: Travelled with friends
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Thank Kstocologirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2012

Stayed at this property during March break. It is very quite there which is perfect after a long day at the beach and boardwalk with three kids. Free breakfast and full kitchen are very convenience and great for cost savings and avoid eating out everyday. Staffs were caring and very friendly. Definitely one to consider!

Date of stay: March 2012
  • Trip type: Travelled with family
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2  Thank Diana R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2012

This place is a little away from the downtown beach area and is much quieter. Had to drive about 7 miles to get any where, but was quiet at night when we went to sleep! Breakfast in the mornings was not just bagels & danishes! It was a full breakfast!

Room tip: .our room was great !
Date of stay: March 2012
  • Trip type: Travelled as a couple
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1  Thank 56beachgirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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