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“Another Great Stay...” 5 of 5 bubbles
Review of Caribbean Resort And Villas

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Caribbean Resort And Villas
Ranked #27 of 207 Hotels in Myrtle Beach
Lynchburg, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Another Great Stay...”
5 of 5 bubbles Reviewed 9 April 2014

The Caribbean Resort is super awesome. This visit makes the second time we have stayed there. Everyone goes out of their way to make your stay amazing. Check in is a breeze, room attendances are awesome and the view is breathtaking. We had access to unlimited free movies, hot tubs, lazy rivers, water slides and pools. Starbucks is across the street and the location of the Resort is within walking distance to eateries, shops and stores. We stayed in the Cayman Towers. Our suite was beautiful, clean and ready for us when we arrived as it was the year before. Leaving at check out was a little crazy due to many people leaving at the same time, but there was a very nice employee helping everyone to back up , go forward or whatever they needed to do to get out without hitting anyone. He smiled, helped to load cars, directed traffic and wished us a safe trip home. My only complaint about my stay is that I could only stay for three days. I would love to have stayed longer. We will defiantly stay again and again...

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan E, Manager at Caribbean Resort And Villas, responded to this review, 25 April 2014
Dear Linda W,

WOW! Thank you very much for your five star review! We are delighted to hear about your great vacation with us at the Caribbean Resort. It seems that the accommodations and amenities we have to offer worked out very well for your group. We sincerely appreciate you mentioning the hard work of our staff members. We truly look forward to seeing you again in the future!
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (744)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Holland, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 8 April 2014

We recently stayed five nights here and experienced a true tale of two towers.

We were originally booked into the smaller Dominican side of the hotel on the third floor. Upon our arrival, the front desk had a difficult time finding our reservation, but I eventually dug up a reservation number and it was finally found after about 20 minutes. Our entire room was outdated. There was food and crumbs under the fridge and behind the pull-down bed and the showers made the loudest noises I have ever heard in a hotel. On the second night of our stay we found a living cockroach on the floor at 3:00 a.m., about five feet from where we were sleeping. Horrified, I called the front desk and they said they would send someone to come up and spray the room. The guy came in with a simple can of bug spray, confirmed it was indeed a cockroach and picked it up with a facial tissue. He told us that we probably wouldn't want him spraying because of the odor of the chemicals and suggested we recall the front desk if we were still unhappy. Instead, I went down to see what could be done and the woman could literally have not cared less about our situation. Among her responses to me were "it was only one bug," that "we probably left our patio door open" and my personal favorite - "how do we know that you didn't bring it with you." She also literally laughed at me several times as I got angrier and angrier. She eventually offered me a refund and I agreed, choosing to sleep in my car the remainder of the night and find a new hotel in the morning. Minutes later though, she offered to move us to the larger, newer tower on the sixth floor. Desperately wanting to get away from a room that had a large German Cockroach in it, I cautiously accepted.

I couldn't believe the difference the move made. It was an absolute night and day experience. Our room in the taller tower was clean, updated (with central air instead of two wall air conditioners) and beautiful. Aside from some minor things like a few carpet stains, two burnt out lightbulbs, some obvious contruction going on in rooms around us and all the vending machines on our surrounding floors being "sold out," our remaining three nights were very comfortable. We enjoyed it so much in fact that we booked an extra night.

While we were upset that management never even contacted us despite our early problems, we were at least happy the problem was corrected. My only advice to those planning to stay at the Caribbean Resort is that you make absolutely sure you book your room in the newer, taller tower and DO NOT STAY IN THE DOMINICAN SIDE. If I had been booked where we finished our vacation and never experienced the Dominican side of the complex my review would be very good to excellent.

Room Tip: DO NOT stay in the Dominican portion of the hotel.
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  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Andy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan E, Manager at Caribbean Resort And Villas, responded to this review, 23 April 2014
Dear Andy R,

Thank you very much for sharing your experience at the Caribbean Resort and Villas. I must admit this review is a tough one for us to swallow because our entire staff takes great pride in all of our accommodations. We offer a variety of unit types and strive to provide the highest quality accommodations in each and every room. I would like to offer our deepest apologies for the overall conditions of your first room, as this is not how we do business. It seems we were able to ease the pain by moving you to the Cayman Tower, but I am very sorry you did not have a satisfying experience at our resort. We will utilize your feedback as fuel for our future growth. Thank you again for posting this review, and I hope you will give the Caribbean another chance to deliver an excellent experience for a future Myrtle Beach vacation!
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Toronto, Ontario
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

Stayed in Chelsea house at the resort (walk up villas across the street from the main buildings) the villa rooms were large and well equipped for our needs. We had 12 Golfers and all of us had nothing but praise for the rooms and how well we were treated at the resort. We will return here again next year for our annual trip.

Room Tip: This is a walk up. We were in 401 which allowed us to have an ocean view across the street. Can be a...
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  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank brentandjanine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan E, Manager at Caribbean Resort And Villas, responded to this review, 23 April 2014
Dear brentandjanine,

We are very pleased to hear how much your group enjoyed its Myrtle Beach golf vacation here at the Caribbean Resort and Villas! Thank you very much for taking the time to post this review on Tripadvisor. Our team looks forward to welcoming your group again next year, and we hope to be your top choice for many years to come!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 April 2014

We stayed April 4th thru the 6th fir a quick weekend getaway. We stayed in the dominican tower on the 11th floor. The room was beautiful and updated with a awesome ocean view. The only improvement I would make is more comfortable beds.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thewalkers917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan E, Manager at Caribbean Resort And Villas, responded to this review, 23 April 2014
Dear thewalkers917,

Thank you very much for this 5 star review of the Caribbean Resort and Villas. We are thrilled to discover how much you enjoyed your accommodations in one of our oceanfront suites. We are honored to hear that you will return to our resort, and look forward to your next visit!
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Elkin, NC 28621
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

We go to Myrtle Beach often to see Eddie Miles perform at the Alabama Theater and we always stay at the Caribbean Resort. We particularly love the feel of the Jamaican Building and the breakfast and views at the Sea Captain's House is the best in the USA! Always love our visits at the Caribbean and tell other people about it! See you in May!

Room Tip: We love oceanfront at the Jamaican building!
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BarbaraElkin_NC28621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan M, Manager at Caribbean Resort And Villas, responded to this review, 23 April 2014
Dear BarbaraElkin_NC28621,

It is wonderful to hear that you love vacationing at the Caribbean Resort while staying in Myrtle Beach! We are so glad that you enjoy the Jamaican building and the simplicity that it has to offer. We also agree that the Sea Captain's House Restaurant is one of the best on the beach so thank you for mentioning that. Once again, Thank you very much for this review and we look forward to seeing you in May!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Oak
2 reviews
4 of 5 bubbles Reviewed 7 April 2014

Above and beyond my expectations. Our group of 4 booked our golf vacation through Caribbean, and everything was excellent. Great value for our package, which included 3 nights stays, 4 rounds of golf, breakfast each morning, and $100 to spend at the golf courses. Staff at the resort were all very friendly and helpful. Our condo was very clean and had everything we needed for a comfortable stay. Overall, great experience. I would definitely book another golf package with Caribbean again.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pete R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan M, Manager at Caribbean Resort And Villas, responded to this review, 23 April 2014
Dear Pete R,

We are so glad to hear about your great golf package with the Caribbean Resort! The golf staff works very hard to make sure each group is pleased with their stay. We are thrilled that the Caribbean Resort exceeded your expectations and made your group feel comfortable. We look forward to seeing you all next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalamazoo, Michigan
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 6 April 2014 via mobile

Annually we stay at the Caribbean Villas. The condos we stayed in this year were updated with tile floors through out. Typically the condos are clean with maid service everyday. The hot tub area by the pool was remodeled and very nice. Part of the golf package includes breakfast at the Sea Captains near by, a real plus. Overall a pleasant experience, the golf staff are very helpful and I would recommend staying in the villas.

Stayed March 2014, travelled with friends
Helpful?
Thank Traveler54_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan M, Manager at Caribbean Resort And Villas, responded to this review, 23 April 2014
Dear Traveler54_09,

Thank you very much for choosing to stay at the Caribbean Resort year after year! We are delighted to hear about your great experience with us. Many of the units in the Chelsea Villas have been updated so thank you for mentioning that. Thank you for recommending the Caribbean Resort to fellow travelers as well. We will see you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Caribbean Resort And Villas

Property: Caribbean Resort And Villas
Address: 3000 North Ocean Boulevard, Myrtle Beach, SC 29577-3046
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotel in Myrtle Beach
#27 Romantic Hotel in Myrtle Beach
#29 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Caribbean Resort And Villas 3*
Number of rooms: 451
Official Description (provided by the hotel):
Located on ocean front, the Caribbean Resort & Villas is comprised of four separate buildings: the Dominican tower, the Cayman tower, the Chelsea Villas and the Jamaican building. Our Jamaican building is a four story structure that offers ocean view and ocean front rooms. Our Dominican tower features suites with two doubles or one king bed, an upgraded full kitchen, and living room with a comfortable sleeper sofa and a breathtaking ocean front view. Our Cayman tower offers two-three-and four bedroom condos with various bedding to suit your every need. Our Chelsea Villas our located across the street from the Cayman and Dominican towers. These villas feature two and three bedroom condos (Bedding varies in each unit.) Our guests will enjoy our spacious oceanfront pool deck with indoor and outdoor pools, outdoor lazy river, tiki bar, Jacuzzis and waterpark with an adult-size waterslide and silly submarine. During the summer children enjoy our supervised activity program where they can create crafts and take part in fun games. We are minutes from area golf courses, restaurants and shops. ... more   less 
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Also Known As:
Caribbean Resort And Villas Hotel Myrtle Beach
Caribbean Hotel Myrtle Beach
Myrtle Beach Carribean
Caribbean Myrtle Beach

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