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Sheraton Myrtle Beach Convention Center Hotel
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Reviews (1,047)
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Reviewed 3 April 2013

We rolled the ball and "named our own price" on Priceline and got this hotel for a quick visit to the beach. The hotel is very nice and the rooms were comfortable. It is attached to the convention center and it can get pretty busy in the lobby when groups arrive for convention center events. I only stayed here because we got the priceline deal and it was super cheap. The downfall is that it is not oceanfront and is actually a lot further from the beach than I wanted to walk so we jumped in the car and went to the boardwalk and accessed the beach while there. We were there during a volleyball convention so a few teenage girls were in the rooms around us. Probably not the best hotel for a relaxing weekend away. The Sheraton hotel group does offer a lot of neat incentives for declining room service for the day. They will credit your account with a small monetary amount which can be used for room service or to buy snacks. I liked the option and chose to do that. My husband and I always did a timeshare presentation that we were offered downstairs. We had never done one and are not interested in timeshares but for an hour and a half (breakfast included) we got front row tickets to Medieval Times, two 50% vouchers for future stays up to 10 nights, $50 cash, and money for drinks. Can't beat that!

  • Stayed: January 2013, travelled as a couple
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Thank jewelsnicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded 5 April 2013

Good afternoon jewelsnicole, thanks so much for taking time to write us a great review! We're thrilled you enjoyed your stay & like our Make a Green Choice program. It is fairly new & we've had alot of great feedback on it. Thanks again & we hope to have you back with us again soon, Juli Pray-Revenue Manager

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Reviewed 3 April 2013

everything was up to my standards i don't have any problems with anything nothing was dirty or old everything was just a pleasure i will be back again soon its close to everything in just minutes of walking and the weather is simply fantastic lately here just wanted to write a bit about that place defiantly go

  • Stayed: April 2013, travelled on business
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Thank robert c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded 5 April 2013

Good afternoon Robert C, we appreciate you leaving us such a great review! We do strive to provide the best service & product available in Myrtle Beach, so we're happy to hear that you enjoyed yourself. We do hope to have you back again soon! Have a great day, Juli Pray-Revenue Manager

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Reviewed 2 April 2013

I scored a super fabulous rate for this hotel (name was not disclosed until it was booked)- after I found out it was the Sheraton I was excited, this was going to be very relaxing. Upon arrival, I was told about the daily parking rate... $8.00. It was upsetting, I've never paid for parking for a hotel I was staying at, and it was not disclosed beforehand or incl in fees or total price which was advertised. Felt dupped about that, as we try to stick to the budget. The rooms are fabulous, comfortable, spacious, modern. since getting started on the wrong foot it made it very uneasy for us wondering- "What else will be charged for?". The room literature does not clearly state if there is free wi- fi, and you will need to log in using your room number and last name. I called the front desk to ask, but after several rings I hung up, and looked on the website from my phone. (They do offer free wi-fi). There was a bottle of water in the fridge, who know how much it would have cost if it were opened, so we asked our daughter not to open it. We didn't feel as though the fees for everything were clearly stated. If it was I think we could have relaxed more. At least with a 2-3 star hotel you know what your going to get. There is the resort fee of $5 per day as well, we did expect that , it is customary for all hotels in the area. It was a nice hotel, and I would not discourage anyone from staying there, I personally want to know all the fees upfront before booking.

Stayed: March 2013
1  Thank Jennyrae21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded 5 April 2013

Good afternoon Jennyrae21, thank you for writing us a review. We glad you enjoyed your stay with us & we're sorry about miscommunication on the parking. All of our 3rd party sites do have our parking charges listed on them. We hope this won't hinder you from visiting with us again. Juli Pray-Revenue Manager

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Reviewed 1 April 2013 via mobile

Requested a King bed but got stuck with 2 doubles. The bathroom was in bad shape, clogged sink, toilet constantly ran, and tub leaked and was stained. However, when we mentioned the problem the next day they moved us to a much nicer king bed room so the customer service was excellent. Our breakfast room service was quick and tasted good.

Rooms were pretty nice otherwise and the staff was very friendly.

  • Stayed: March 2013
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded 5 April 2013

Good afternoon myjay610, thanks so much for leaving us a review! We're sorry you experienced some challenges while with us, however very pleased with them getting resolved quickly for you. We do sincerely hope that you will come back & be our guest. Thanks & have a great day! Juli Pray-Revenue Manager

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Reviewed 29 March 2013 via mobile

Nice lobby...check. Heavenly beds...check. Clean room...no check! Although housekeeping promptly responded to my complaint about hair all over the bathroom floor, I started second guessing how clean everything else was. Other random things left our experience as less than stellar. For example, the clock & lamp were not plugged in so I had to pull the nightstand out & reach behind it to plug them in. Also, the shower curtain was stained and there were long strands of hair on the comforter. Our view faced the ocean (from a distance) but we overlooked the dirty roof & windows of the hotel. It seemed like the lobby (which was gorgeous) was recently upgraded & the rooms were nice but housekeeping could use some revamping. The hotel restaurant was average. The bartenders were friendly. I wouldn't stay here again...b/c its too far from the beach (even though we was told there was a walking path to the beach) & the cleanliness was lacking. We booked through a third party agency, so our rate was good.

  • Stayed: March 2013
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Thank tpw525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded 5 April 2013

Good afternoon tpw525, we appreciate you taking time to leave us a review. We hope that you were able to connect with a member of management while on property to discuss these items so they could get corrected. Thanks again & have a great day! Juli Pray-Revenue Manager

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