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“Nice hotel-lazy housekeeping”

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Sheraton Myrtle Beach Convention Center Hotel
Ranked #44 of 208 Hotels in Myrtle Beach
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice hotel-lazy housekeeping”
Reviewed 11 July 2014 via mobile

Hotel was nice, people were nice. But the housekeeping staff appears to be lazy. Things in the room weren't kept up during our stay. At check-out they claimed to have a full house. It's a convention center hotel! They should be prepared for a full house.

Stayed July 2014, travelled with family
Helpful?
2 Thank ddtomblin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli P, Director of Revenue Management at Sheraton Myrtle Beach Convention Center Hotel, responded to this review, 17 July 2014
Good Morning Dale T. Thank you for taking the time to write your review. While we are pleased to hear you enjoyed the facilities, please know we will be addressing the issues you encountered with housekeeping. We hope you'll be staying with us again. Have a nice day.
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972 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (258)
Date | Rating
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English first
charlotte, nc
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 July 2014

We stayed for a dance convention. I booked a room on the Club Level which was a great move. For the extra $30ish a night I got free parking, a very good full daily breakfast, beverages, and a really nice Manager's Reception every evening. It is very convenient being connected to the convention center and it's right around the block from Broadway. We found public beach access with free parking and a nearly empty beach just a few blocks from the hotel. I had a couple of very minor maintenance issues in the bathroom and it was taken care of within minutes of my phone call. I wish the parking garage was connected by a door or elevator into the hotel - it was a little scary walking from the deserted garage outside and around to the hotel lobby door. But that wouldn't stop me from staying there again!

Room Tip: If you stay on the Club Level ask for an ocean view! I didn't and wish I had!!!!!
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank tsrny2nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli P, Director of Revenue Management at Sheraton Myrtle Beach Convention Center Hotel, responded to this review, 11 July 2014
Good Morning tsrny2nc. Thank you so much for your great review. We are so thrilled to hear you enjoyed your time with us during the dance convention! Glad to hear you were able to take advantage of our location in Myrtle Beach as well. We hope you'll be staying with us again soon. Have a wonderful day.
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Indianapolis
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 July 2014 via mobile

We had a great visit. We booked the hotel online during the drive down. The hotel staff were friendly and the rooms were clean. We were very happy with our stay. We even decided to stay an extra night and had no issues with renewing the last night. Pool could use updating and there was only an indoor typical pool. Outdoor seating was available but you look at the wall. And beware you pay extra fees upon arrival. I believe they were around $30.

Stayed July 2014
Helpful?
Thank AliciaSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli P, Director of Revenue Management at Sheraton Myrtle Beach Convention Center Hotel, responded to this review, 11 July 2014
Good Morning AliciaSmith. Thank you for taking the time to write your review. We are very pleased you enjoyed your time with us enough to stay another night. We hope you'll be staying with us again soon.
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Greenville, North Carolina, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2014

Wife and I went for our 2nd anniversary. Great room..bellman, and valet were on point. Stayed on the 3rd floor and had a view of the ocean. Concierge called ahead and got us reservations at Landrys for our anniversary night, and it was spectacular. If you stay here, Landrys treats you VIP style, with preferred seating and your name on your menu!! The manager and cook even came to our table!!! M Bar was nice for drinks too. We will be back!!!!

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank BPaiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli P, Director of Revenue Management at Sheraton Myrtle Beach Convention Center Hotel, responded to this review, 11 July 2014
Good Morning BPaiz. Thank you so much for your wonderful review! We are thrilled to hear you had a great anniversary while staying with us! We look forward to having your here again soon!
Happy Anniversary!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 July 2014 via mobile

We stayed for a dance convention. The proximity for the convention and Broadway at the Beach was perfect. The hotel was very nice and clean. I had no complaints at all. In a perfect world there would have been an outdoor pool also, but the indoor was perfect during the hurricane :)

Stayed July 2014
Helpful?
Thank Livandbellasmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli P, Director of Revenue Management at Sheraton Myrtle Beach Convention Center Hotel, responded to this review, 11 July 2014
Good Morning Livandbellasmom. Thank you so much for your wonderful review. We are so pleased to hear you enjoyed your time with us during the convention. We hope you'll stay with us again soon, hopefully no hurrican this time!! Have a great day!
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Midlothian, Virginia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 June 2014 via mobile

My family stayed there for a convention going on at the convention center last week. It started off great, with a free upgrade to an ocean view room; however, two elevators were broken and it took almost an hour to get our luggage unloaded and into our room. It was not fixed until the next day. The elevators in general are a huge issue for this hotel. They simply cannot accommodate all of the people who get out of the convention center at the same time. The room was clean, but all four sides of my two pillows had gross stains on them. I called housekeeping, and a very friendly woman came and switched them out. The free bottled water and newspaper were a definite perk for being a SPG member. The internet was spotty and couldn't support all of the traffic it had. The concierge our first night didn't appear happy to have to help us, her internet wasn't working, and she gave us incorrect information that a restaurant didn't do call ahead seating. When we arrived at the restaurant, it said that they had always done call ahead....that would have saved us over half an hour! The next day, however, the concierge folks were so much friendlier and gave us the help we needed. I guess it's just hit or miss for who you get when you go in. The walk to the beach is easy. Overall, it is a nice hotel, but it does have some issues.

Stayed June 2014, travelled on business
Helpful?
Thank c2nlilmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli P, Director of Revenue Management at Sheraton Myrtle Beach Convention Center Hotel, responded to this review, 1 July 2014
Good Morning c2nlilmom. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
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Chattanooga, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 June 2014

Very comfortable stay, very clean rooms, beds were very comfortable overall stay was wonderful. Staff was very friendly, rooms were cleaned daily and fresh towels. Great for families, business, couples, solo.

Room Tip: Very nice and 10 min walk to beach!!! Excellent
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacquise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juli P, Director of Revenue Management at Sheraton Myrtle Beach Convention Center Hotel, responded to this review, 1 July 2014
Good Morning Jacquise B. Thank you so much for your wonderul review of our hotel. We are thrilled to hear our facility and staff ensured a great stay. We look forward to seeing you again soon, have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Myrtle Beach Convention Center Hotel

Property: Sheraton Myrtle Beach Convention Center Hotel
Address: 2101 N Oak St, Myrtle Beach, SC 29577-3119
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Myrtle Beach
#48 Family Hotel in Myrtle Beach
#49 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Myrtle Beach Convention Center Hotel 4*
Number of rooms: 400
Official Description (provided by the hotel):
The Sheraton Myrtle Beach Convention Center Hotel is attached to the Myrtle Beach Convention Center, for a combined total of 200,000 sqft of conference space. We are also only 10 min from MYR. ... more   less 
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Also Known As:
Sheraton Myrtle Beach Hotel Myrtle Beach
Myrtle Beach Sheraton

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