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“Best Western, Myrtle Beach, VA Experience”

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Best Western Plus Grand Strand Inn & Suites
Ranked #21 of 210 Hotels in Myrtle Beach
Certificate of Excellence
GreenLeadersSilver level
Hampton, VA, United States
1 review
“Best Western, Myrtle Beach, VA Experience”
Reviewed 27 August 2014

Overall good. Attentiveness to cleanliness (dirt and broken glass between refrigerator and counter) and failure to provide coffee packets each day). Children at pool unsupervised and running around, Smoking at pool with children present. Children monopolizing the lazy river and swimming under and around guests trying to relax. I found children touching guests to get by unacceptable.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Eugene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (289)
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Painted Post, New York
Level 6 Contributor
171 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 26 August 2014 via mobile

This hotel is not as nice as it used to be. The staff not as friendly, the rooms not as nice, the hotel is still very good overall, just not as great as it used to be. Our bathroom was tiny, Internet was terrible, and our reservation for a room by the pool was messed up. We have stayed here for the last four years and this used to be one of our favorite hotels, still a few employees I remember but a lot of new faces. The breakfast is not enjoyable as you can't sit an relax as there was a steady line waiting for your seat. Might stay again, might not .?

Stayed August 2014, travelled with friends
Helpful?
Thank scott g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack R, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this review, 27 August 2014
We truly appreciate any post that deepens our challenge to provide a superior experience, and yours does. It is our wish to have every guest who stays with us, want to stay with us again--and if every guest who stayed with us had stayed with us before, we'd know we were doing everything right, had achieved a significant and lofty goal. We believe we can reach that goal. It is what we work towards every day, and every day we renew our commitment to the basics of consistent and superior quality. We promise to make providing that kind of "Everyday Excellence" our only priority.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2014

We stayed in the King MiniSuite NonOF for 3 nights/4 days 8/19-8/22. I was very skeptical when looking for hotels and this one came up with great reviews so I booked it. I must say I was pleasantly pleased. The complimentary continental breakfast was good, which helps out when traveling with children. The hotel room was clean and it had a full mini-kitchen. No issues with bugs of any sort!! The air worked well. We were in great location to beach, which was just across the street. We thoroughly enjoyed our stay. The hotel staff was very nice and accommodating. I don't usually right reviews but I relied on them quite a bit when I was looking so I figured I'd try and help out someone. The outdoor pool was nice and the lazy river was fun! The kids really enjoyed themselves and the pool stayed open until Midnight.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Toyia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonesville, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2014

The overall service was shameful! The lack of customer service skills, and the customer service attitude was not there!! They treated us poorly and like we were low class. I was very excited to stay. The online outlook of the Hotel looked great! Behind the scenes was totally opposite! Just make sure if you want this place, you need to know you get what you pay for. That's all

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Brandi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2014

This was a R&R vacation for my husband and I. Best Western PLUS Grand Strand Inn & Suites was up to standards. Staff were friendly. Rooms were clean and smelled fresh. Breakfast was decent however eggs were very watery and hotel is not close the Myrtle Beach boardwalk. It's about a 5 minute drive at 25 MPH.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Timothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2014 via mobile

This was a very nice, clean hotel with oh so comfy beds! We usually prefer the oceanfront properties, and this property has an oceanfront building but no vacancies during our one night stay. The breakfast was awesome as well as the staff. I would definitely recommend this hotel to everyone and will definitely stay here again if I return to Myrtle Beach.

Stayed August 2014, travelled with family
Helpful?
1 Thank josette t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2014

Check in started with Reggie who was the best! He was very informative and professional. We stayed in room 2205 in the oceanfront building across the street. The room was clean and quiet. The view of the beach from our balcony was good. The sleeper sofa is old and could stand to be replaced. The mattress was comfortable but the pillows not so much. We didn't use any of the appliances so I can't speak on those. This hotel is located right on the beach...so romantic. The only complaint I have was the second floor hallway smelled terrible our first day. I would definitely stay here again.

Room Tip: Chose the beachfront building.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Scr0ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Grand Strand Inn & Suites

Property: Best Western Plus Grand Strand Inn & Suites
Address: 1804 South Ocean Boulevard, Myrtle Beach, SC 29577-4634
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Myrtle Beach
#9 Business Hotel in Myrtle Beach
#13 Romantic Hotel in Myrtle Beach
#14 Family Hotel in Myrtle Beach
#14 Best Value Hotel in Myrtle Beach
#15 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Grand Strand Inn & Suites 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Join us this year in beautiful, sunny Myrtle Beach and Have A Grand Strand Vacation. With two buildings to choose from, oceanfront and the main building across the street from the ocean. Our clean, affordable rooms, efficiencies, two & three bedroom suites are sure to put you at ease. We welcome families, golfers, and couples (no pets please). Spend your days exploring the beach or lounge around our oversized 30' by 60' seasonal heated pool with separate kiddie pool, lazy river, hot tub, and sundeck. You can also enjoy our indoor pool and hot tub with changing room located at our beachfront facility. ... more   less 
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Also Known As:
Best Western Plus Grand Strand Inn And Suites
Best Western Plus Grand Strand Hotel Myrtle Beach
Best Western Myrtle Beach
Myrtle Beach Best Western

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