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Best Western Plus Grand Strand Inn & Suites
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Reviews (2,085)
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1,179
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All reviewsoceanfront buildingacross the streetocean frontmain buildingcontinental breakfastlazy riverrocking chairsthe breakfast areaindoor poolbreakfast staffyogurtocean blvdfirst floorgreat place to stayprivate balconybike weekhot tub
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Reviewed 30 July 2009

Rooms were very comfortable and clean. Location was close to the ocean and all other points of interest. Good clientle and a great General Manager.

  • Stayed: January 2009, travelled as a couple
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Thank pinkyclaytonnewyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2009

Upon arriving to MB without reservations, it took us 1 1/2 hour to find a room. We had our mind set out on staying in a hotel directly on the beach which we couldn't find. We ended up at the Best Western Grand Strand because it was close to the Palace where my brother-in-law was staying.

The room we were given was of a very nice size for our family of 5. Breakfast that you could order and bring up to your room without any additional fee was definitely a plus. The pool (which was 9 feet at its deepest end) was opened until midnight which was great to go to after having gone shopping or done other activities. Rooms were clean and staff always kindly responded to any needs we had. Many thanks to Wayne who helped us navigate around the city and had us visit an excellent seafood buffet. I can't remember the name of the nice lady who had us visit the different types of room but she was very nice too!

Overall, I would definitely choose Best Western Grand Strand for our future trip to MB... 'cause we'll surely be back next year!

  • Stayed: July 2009, travelled with family
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Thank QuebecMom_of_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2009

Being a Best Western employee, I decided to stick with my own chain while staying in Myrtle Beach with my family despite the fact that the hotel did not offer an employee rate. The hotel was okay with the exception of the hotel's staff.

When we arrived, we were very surprised by how rude the staff was. Most of them seemed genuinely annoyed with people in general. There were a few front desk clerks, however, who were very polite and eager to assist us.

Upon entering our diminutive room, we were content. However, twenty minutes into our stay, we found that the carpet surrounding our air conditioner was entirely drenched; it was leaking. Initially, we were not exceptionally bothered by this because we thought that the staff would surely be more than happy to move us into a near-by room in order to rectify their inconvenience, as this is what any good hotel staff would do. To our surprise, however, they instead sent their maintanence man into our room at eleven o'clock at night. I will go ahead and say that he was at least more polite than the rest of the staff, but it was still inconvenient, considering that the problem did not cease to exist; our floor remained wet until check out three days later. When we asked for a room change, they would not grant it, and there was a sign at the front desk which stated that they did not give refunds for early check-outs. I would assume that the reason behind this policy is that they charge hundreds a night for a beachfront room, when many surrounding hotels charged as little as seventy nine dollars a night for one.

One thing I can say for this hotel is that the housekeeping staff was very kind to us, and we were certain to thank them for it.

  • Stayed: July 2009, travelled with family
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1  Thank ladwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2009

Thank you for a great trip with my family. The staff was the most friendly and accommodating. The lazy river and pools were a big highlight with the kids. Clean rooms and happy times! Keep up the good job.

  • Stayed: July 2009, travelled with family
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Thank goatislandlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2009

me and my family have been to myrtle beach a few times and this is by far the best hotel for the money. the room, pool, and grounds are clean and well kept. there is plenty of parking and all of the staff are friendly and professional.

  • Stayed: July 2009, travelled as a couple
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Thank ohiosummerlovin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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