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“An Okay Stay” 3 of 5 bubbles
Review of Sandcastle South Beach Resort

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Sandcastle South Beach Resort
Ranked #96 of 207 Hotels in Myrtle Beach
Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“An Okay Stay”
3 of 5 bubbles Reviewed 22 May 2014

The good: We had an excellent view of the ocean, the room was clean and the wifi was reliable.

The bad: The beds left a lot to be desired. We didn't have a flat sheet, and the two pillows per bed were pitiful.

The mediocre: Everything else. It really was just an average hotel room.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ForeverJune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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769 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Atlanta,Ga
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

While we were optimistic that the negatively reviews we read were exaggerated , we found Sandcastle South Beach Resort to be an average to fair facility. The staff were cordial and helpful, but the property could use some good cleaning and repair. The room was cozy, but had a great view of the ocean. It was clean , however the bed was not comfortable at all. We left a day early because neither my wife or I could sleep , the mattress was extremely hard .

Room Tip: The 2 or 3 bedroom units may have had more light and space than the 1 bedrooms.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sallyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lockport, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

I stayed three days in april the place was very clean the pool was redone with pavers around it hot tubs were great laundry room was very clean check in was very fast hotel was very busy that week Room 1504 was very clean couldn't ask for more

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jim h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson City, Tennessee
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 29 April 2014

This hotel was okay. I was expecting a little bit more from the pictures. My family and I stayed in an executive suite and it did not look the part. The room was small the room had mold in the bathroom and my balcony had underwear on it. The view was very despite the other flaws. The indoor pools were not upkept at all. The endless river had a mountain dew can in the bottom of it. The housekeeping staff was not friendly at all. The buffet was nice but not the staff. Overall I wouldnt stay at this hotel if we came back. It wasnt a horrible experience but it was not great.

  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank LeMeshia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert S, Manager at Sandcastle South Beach Resort, responded to this review, 1 May 2014
Thank you for your review. I am sorry to learn of your disappointments and would appreciate the opportunity to discuss them with you. Please contact me anytime. My email address is gm@sandcastlesouthbeach.com . I look forward to hearing from you.

Jud Southerland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Myrtle Beach hotels

North, South Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 April 2014

Me and my boyfriend visited this past weekend for Easter and our room smelled like *PEE* & *FISH*.This was by far the worst experience being it was our first vavation togwther.we were very disappointed and no onexception did anything about it. The indoor pool area was nasty. The hotel overall is very old and needs renovations. WE will never stay here again. People please don't waste your time and money.

  • Stayed April 2014
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank klwinste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert S, Manager at Sandcastle South Beach Resort, responded to this review, 24 April 2014
I am sorry to learn of the poor experience and wish to communicate with you on the matter. Please contact me at your earliest convenience. I can be reached anytime by phone at 843-448-4316 or email gm@sandcastlesouthbeach.com.

Thank you,

Jud Southerland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 April 2014 via mobile

We visited Sandcastle South Beach during our Spring Break 4/6 - 4/11. Check in was quick and efficient. The hotel and room was older but clean. The weather was not the best during the 1st couple days so the heated pools were a life saver. Housekeeping was hit or miss at times, such as forgetting to replenish the toilet paper. Overall, we were pleased and would probably stay again.

Stayed April 2014, travelled with family
Helpful?
2 Thank Toni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branson, Missouri
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

This property is older but they are fixing up the rooms. I like the way the rooms are set up with a small kitchenette. and the balcony on the ocean . This is a little late but I was reading a few reviews on bed bugs and there were no bed bugs in our room. sand fleas yes. we brought the little buggers in with our towels. So dont leave your beach towels on the floor. We hung our towels out side on the rail right away.

The price was fantastic and housekeeping was so nice and and if we needed anything they were glad to help us out. We traveled with 3 other couples and they tried to get us all close together. We really appreciated that.

Room Tip: Rooms above the 5th floor have the best view.
See more room tips
  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank 1_Bound_to_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandcastle South Beach Resort

Property: Sandcastle South Beach Resort
Address: 2207 S Ocean Blvd, Myrtle Beach, SC 29577-4742
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#64 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sandcastle South Beach Resort 2.5*
Number of rooms: 242
Official Description (provided by the hotel):
Sandcastle South Beach is located in Myrtle Beach South Carolina. Accommodations to please everyone will entice you to stay longer. Pools, jacuzzi, whirlpools, kiddie pool, and endless river ride offer a wide variety of water sports. Our Sandcastle South Restaurant, Oceans 22 Lounge, and seasonal poolside cabana bar will help to make your vacation a memorable experience. Sun bathe on the oceanfront lawn. Leave your footprints in our sand! Wake to the sound of gentle breezes and breathtaking waves, see the reflection of the sunrise dancing on the blue water. The view from your balcony will take your breath away. Enjoy it all with us. The place to be. The place to come back to. ... more   less 
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Also Known As:
Sandcastle South Beach Hotel Myrtle Beach
Sandcastle Hotel Myrtle Beach

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