I recently wrote a very unfavorable review of this property which I have since had removed. This review will summarize the problems and the resolution that was ultimately arrived at.
When we arrived in September, we had specifically requested room 601 in the Savoy bldg. There were a number of problems associated with this Penthouse suite that were initially being ignored by the staff and which prompted my low rating.
However, once the general manager became involved these problems were addressed in a timely and satisfactory manner. He took the time to meet with me personally and patiently allowed me to share my frustration over the accommodations. He had all of the physical damages cared for, as well as our house keeping issues. He turned a potential lost customer into one who can, once again, recommend this resort.
- Official Description (provided by the hotel):
- Located on the more quiet north end of Myrtle Beach you are just seconds from the heart of attractions and restaurants. Long Bay resort has been a favorite among families and golfers for decades. Enjoy newly renovated accommodations with your choice rooms, suites, efficiencies and condo all with the comforts of home. Check out any of our onsite food and beverage outlets, there’s Martins restaurant, the Seaside Cafe, Starbucks Cafe and our oceanfront Tiki Hut. And let’s not forget about the amenities. No beach vacation is completes without a dip in one of our many water features. There’s our in and outdoor kiddies pool areas with silly submarine and mushroom waterfalls, our heated indoor lazy river, our ocean front outdoor pool deck with pool and Jacuzzi, our indoor pool, a sauna and much more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Priceline, Expedia, Ebookers, TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your Long Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Long Bay Hotel Myrtle Beach
- Long Bay Resort Myrtle Beach
- Long Bay Myrtle Beach
- Long Bay Resorts Myrtle Beach Sc