It was a nice place to stay . We didn't have no problem while staying there . My Family enjoy there stay.Everything was right there for you to get to . The pools was always kept clean . The staff was very nice.More
It was a nice place to stay . We didn't have no problem while staying there . My Family enjoy there stay.Everything was right there for you to get to . The pools was always kept clean . The staff was very nice.MoreShow less
Thanks for giving us the opportunity to serve you. We are happy to read that your stay with us was pleasant. We greatly value you staying with us and we hope to see you soon.
Our room was located in what I believe was the original building. Although it is obviously the older section, it is well maintained, clean, and modern. There was a small refrigerator, micro wave and coffee pot. We loved the pool area, and easy access to the beach. We were located on the top floor of the original building, which was 4th floor, and my only complaint was the steps required to get from the main hotel 4th floor to the 4th floor of the original building where our room was located. There was no advanced warning of the steps as we registered, so we had to take our luggage off the cart, and lug it bit by bit to the room. Just wish we had prior notice.
Thank you for staying with us at The Long Bay Resort. We apologize for the incovenience you may have experienced regarding the steps to your room. We are grateful to hear that you choose to stay with us and we hope to see you soon again.
Our second year staying and this year upgraded to "ocean front" hoping to not stare at the back of the Savoy all vacation. Thank goodness we hit a home run and landed on the 16th floor! Access was less than desirable "BUT" the VIEW more than made up for the hassle of lugging everything back in forth from vehicle/beach to room. INTERNET only worked sitting in the room w/ the modem!!! (very inconvenient)......Pools and Lazy River were great (less all the NO SMOKING) signs that were ignored and "NO" staff had the balls to say anything! The amenities, price and ease of access to the beach and nightlife still outweigh the negatives and will probably return.
Thank you for taking the time to write your comments. It was a pleasure to have you as our guest. Our staff is pleased to be of service and eager to serve you again soon.
Great place for kids to play! Don't expect much inside the room for low price. Very basic and nice, clean place to sleep. Hang out outside all day with three pools, lazy river ride, and etc. Beach is really nice area! Staffs, I have encountered, are wonderful and helpful. Wifi signal is poor in the room. Better signal outside. I would return for this sale price. I am not the kind of person to splurge money on expensive room when we will be outside all day. Food store and restaurants nearby by five minutes drive. Wings store nearby as well. This hotel was perfect for us!
Thank you for choosing Long Bay Resort for your recent stay in Myrtle Beach. We appreciate your kind expressions of appreciation regarding your stay with us. It was a pleasure to have you as our guest and we hope to see you soon.
We just got back from our week long vacation at Long Bay and were very happy with our hotel and stay! The room was right on the beach, the staff was extremely helpful and friendly at all times, the DVD rental was a bonus every night for our family, the Starbucks onsite was wonderful, and the location couldn't have been better! Will definitely be back next year! :)
We are so happy to hear that you had a memorable stay with us this year and will be returning next year. The staff at Long Bay Resort is especially happy to know that all your needs were met. You are right the Sun and Fun bonus package is a nice add on and you can enjoy the free movies throughout your stay as well as the free ticket each day to Myrtle Waves Water Park. We look forward to seeing you again next year and hope you enjoy all the changes that will be made during Winter 2014.
I usually stay at the Avista or Dunes Village, but I was looking for something different. Based on the positive rating, I booked this hotel. What a terrible, terrible mistake.
Check- in was a breeze. The young lady at the front desk was wonderful. We were very excited- Until we opened the door to our room ( on the first floor). The stench was overwhelming. The carpet was drenched with water. No one was allowed to take their shoes off. I immediately went back up to the front desk. I was told they were booked solid and had no room to switch me to. Due to how late it was and the fact that nearly every hotel was booked as well, we stayed the night. But I informed the night manager at about 1:30 that the room was making me physical ill and would be checking out. He agreed to refund the extra nights back to my card.
But, other than the Nasty room, the resort amenities were very nice. My son loved the Ping pong tables, as well as the many pools. Lots of pool chairs on the extended deck.
However....... I Will Not Be Returning.
We strive to ensure our patrons experience the best visits possible during their travels and we apologize if we fell short of our goal this time. We are committed to you, our valued customer, and taking immediate corrective steps to make sure this will not happens again. We hope you will see the improvement and enjoy your time with us in your next visit. Please feel free to contact me if you have any further questions or comments concerning your stay.