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“Nice staff, amenities, and location”

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Myrtle Beach Marriott Resort & Spa at Grande Dunes
Ranked #13 of 210 Hotels in Myrtle Beach
Certificate of Excellence
Raleigh, NC
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice staff, amenities, and location”
Reviewed 4 November 2013

The staff here is top notch, rapid check in, helpful with special requests. The location is off the beaten path of Myrtle Beach enough to have a nicer beach experience, but close enough for a quick drive to local attractions. The beach is less crowded and is nicely kept. We've stayed here a number of times over several years and the rooms, pools, and other facilities have always been very clean and the staff friendly. The standard rooms are a bit on the small side, but are well appointed and they have a lot of features on the property such as hammocks, loungers, rocking chairs, spa, etc. and of course the beach that keep you out of the room mostly. The restaurant, Oceans on 82nd was excellent every time we've eaten there, the room service was so-so on our one use. If you live within a few hours drive, look for late season specials. In early November the prices were down to $117 a night AAA rate, and the surf temperature was chilly but tolerable for most people for up to half an hour in the water. It's also nice in the city as the beaches and attractions are less crowded, lines shorter, and restaurants usually have no waiting times.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ctpncaveman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBMarriottResort, General Manager at Myrtle Beach Marriott Resort & Spa at Grande Dunes, responded to this review, 5 November 2013
Dear ctpncaveman,

Thank you for your fabulous review of the resort. We appreciate your wonderful comments about the service and the property's location. We are happy to hear that you have been able to enjoy all of the amenities the resort has to offer like the hammocks by the pool and the spa. We love hearing that you have always had a delicious meal in Ocean's on 82nd and the staff is always friendly. Thank you for your loyalty and hope to have you back for many more years to come!
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1,316 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
South Carolina
Level 5 Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 November 2013

Very nice hotel . I stayed for a conference in of Oct , check-in fast and easy . My room was 3rd floor with a nice view of beach and pool also close to the elevators. Room clean and bed comfortable , good temp control thermostate with a small refrigerator but no microwave. I did watch a little tv on the I think look like a 42" flat screen , reception good . I did not use any internet so I can not comment on that. We had several meals most were just ok although they did do a fantastic job at a piece chocolate cake I had . All said --a very nice hotel with comfortable rooms,clean with a good staff

Room Tip: room 309 very nice
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank steelers_jody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBMarriottResort, General Manager at Myrtle Beach Marriott Resort & Spa at Grande Dunes, responded to this review, 4 November 2013
Dear steelers_jody,

Thank you for taking the time to share your great review of the Myrtle Beach Marriott. Thank you for your description of the sleeping room accommodations and commenting on the great service and staff. We are sorry to hear that you felt that the food was, just ok, but we are glad you enjoyed the chocolate cake. In the future, if there is anything we can do to make your meal more enjoyable, please just let us know. We hope to see you again soon.
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Level 4 Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 November 2013 via mobile

I stayed here for a work conference and had a very pleasant experience. My room was very clean when I arrived and the king sized bed made for a great nights sleep. It was also nice knowing that all I had to do was just go downstairs to my conference and not have to leave the property. We had several of our meals included with the meeting and the food was great as well. Although it was too cool to enjoy they have the most beautiful pool that I have seen while staying in Myrtle Beach. I would love to come back and stay here again.

Stayed October 2013, travelled on business
Helpful?
1 Thank rca72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBMarriottResort, General Manager at Myrtle Beach Marriott Resort & Spa at Grande Dunes, responded to this review, 4 November 2013
Dear rca72,

Thank you for your wonderful review of the resort. We are happy to hear that you enjoyed your sleeping room and that you liked the meals. We would love to have you back during a future conference or on a future vacation, so you can truly relax and enjoy all the amenities the resort has to offer. We look forward to seeing you again soon.
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Pinehurst, North Carolina
Level 5 Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 October 2013

This is the second time I have stayed at this hotel for a conference. The hotel itself is comfortable and clean and very relaxing. However, the Lobby/Bar food area cannot seem to handle a crowd - even knowing there is a conference going on, for the second year, they did not have enough people working, the wait to get the order taken was 30+ minutes - when the food arrived after another 30+ minutes for a sandwich and some pasta - it was cold, and not fresh. Stay here, but don't eat here.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sls45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBMarriottResort, General Manager at Myrtle Beach Marriott Resort & Spa at Grande Dunes, responded to this review, 31 October 2013
Dear sls45,

Thank you for taking the time to post your review. Thank you for mentioning that the resort is clean and relaxing. We apologize for the long wait you experienced for the restaurant and that you felt that the food was not fresh. It is our goal to maintain the excellence of Marriott Standards and we are sorry that we fell short in this instance. We are always trying to improve, so thank you for sharing this feedback. If we have you back for a conference, we will make sure you have a great experience in our restaurant.
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Saint Louis
Level 5 Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 October 2013

Upon arrival at the Marriott Villas next door we came over to the Marriott Resort for a late lunch in The Bar - the lobby bar/restaurant. It was very convenient and had a good variety lunch menu (it was about 2:30 p.m.). Good comfort food, a 3-cheese grilled cheese and soup. Salad was elegantly served (see photo).

Our room at the Villas overlooked the hotel's pool. It looked elegant but not much used on a damp October day.

  • Stayed October 2013, travelled with friends
    • Value
    • Service
Helpful?
Thank newyearsbabySt_Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBMarriottResort, General Manager at Myrtle Beach Marriott Resort & Spa at Grande Dunes, responded to this review, 30 October 2013
Dear newyearsbabySt_Louis,

We are happy to hear that you enjoyed your lunch at The Bar. Thank you for sharing a picture of the salad! Looks delicious! We hope to have you back again for another meal again soon!
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Wilmington, North Carolina
Level 6 Contributor
157 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 28 October 2013

We were at the Marriott as part of a convention. It had all the accommodations needed for a group of a 1000. I like a lower floor because I can use the stairs to get to my room when the elevators are crowded and it payed off this weekend. One of the elevators was out of order and people on upper floors were waiting in the lobby most of their stay. The had $10 off coupons for breakfast, but the breakfast buffet was $20. We never ate in the hotel. Lots of restaurants are about two miles away. My wife like the walks on the beach and the exercise room. The service was good and the employees friendly. Convention rates were reasonable.

Room Tip: Stairways dump you outside and not into the Lobby. You pay for your view.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoverToad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBMarriottResort, General Manager at Myrtle Beach Marriott Resort & Spa at Grande Dunes, responded to this review, 30 October 2013
Dear RoverToad,

Thank you for taking the time to share your review of the resort. We apologize for an inconvenience our elevators may have caused you during your stay with us, but we are glad to hear that you were able to use the stairs easily enough. That is wonderful that your wife was able to enjoy the beach and take advantage of the exercise room. Thank you for your nice comments regarding the great service you experienced while you were hear. We hope to have you back again soon!
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New Jersey
Level 5 Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 October 2013

This was an off-season business trip, so I wasn't sure what to to expect--and I ended up very pleased. The front desk staff was helpful and friendly. My room had a view of the ocean, which was lovely. The bed was comfy and the room clean and quiet. I was on the third floor, and I didn't have a problem with noise--but this is off-season, and there was no one down at the pool area. Had a nice lunch at the beach side restaurant the first day and dinner one evening in the Bar; both were tasty. Again, great service. The conference I attended served lunch and dinner and both were good, which is a rarity. Had two spa treatments; the massage one of the best I've had (and I've had many). The staff there was delightful. I'm not a fan of Myrtle Beach, but I'd return here.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller300072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBMarriottResort, General Manager at Myrtle Beach Marriott Resort & Spa at Grande Dunes, responded to this review, 28 October 2013
Dear Traveller300072,

Thank you for your wonderful review of the resort. We are thrilled to hear that you enjoyed your stay and you were able to enjoy all of the amenities the hotel has to offer, while you were here for your business trip. That is great to hear that the food was tasty at the resort's outlets as well as at the banquet functions. And what a compliment that your massage was one of the best you have ever had! Thank you again for sharing your feedback and we hope to see you again soon!
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Additional Information about Myrtle Beach Marriott Resort & Spa at Grande Dunes

Property: Myrtle Beach Marriott Resort & Spa at Grande Dunes
Address: 8400 Costa Verde Drive, Myrtle Beach, SC 29572-4432 (Formerly Marriott Resort at Grande Dunes Myrtle Beach)
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Myrtle Beach
#4 Top resorts Hotel in Myrtle Beach
#8 Business Hotel in Myrtle Beach
#28 Romantic Hotel in Myrtle Beach
#32 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Myrtle Beach Marriott Resort & Spa at Grande Dunes 4*
Number of rooms: 405
Official Description (provided by the hotel):
The hotel is oceanfront, located in the upscale Grande Dunes community. Our guests enjoy the many amenities our AAA rated four diamond hotel has to offer! Consider championship golf, tennis,a work out in our fitness room, swim in our indoor or outdoor tropical ocean front pool, visit our on-site European spa or relax and enjoy the simple but priceless pleasure of sitting on our pristine beach and soaking up the South Carolina sun. ... more   less 
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Also Known As:
Marriott Resort At Grande Dunes Myrtle Beach Hotel Myrtle Beach
Marriott Myrtle Beach
Myrtle Beach Marriott

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