My husband and I stayed at this resort for a 4-night getaway in early May 2009. We chose the hotel because it looked nice online and was on the beach. When we arrived at the check-in the friendly clerk said that for $30 additional per night we could be upgraded to an oceanfront room with a balcony. We were of the impression that the room that we originally booked had a balcony even though it was ocean view and were disappointed yet agreed to the upgrade. We went to our room on the 11th floor and it was tired, small and needed work. When we opened the door to the balcony the wind was so strong despite the calm weather that we realized we would not be able to use it. My husband went back to the reception desk to ask to be moved to a room on a lower floor with less wind and they rudely told him there were no other ocean front rooms available. We decided to downgrade back to our original room and when we went to a different person in reception to request this he informed us that there were many ocean front rooms available and quickly moved us to a room on the 4th floor that was much less windy yet no less tired than the previous room. By this point we were frustrated and the lack of hospitality and disappointed by the lack of quality for the high price we were paying for the room.
The pool area was nice and the beach was nice yet there are not any Marriott lounge chairs on the beach so if you want chairs they have to be rented for $30 per day per pair. The food and beverages at the hotel were extremely expensive. Once we learned that a glass of house wine was $10 and a small cocktail was $13 we found a nice local bar where the same drinks were less than $5. There are many wonderful reasonably priced restaurants in Myrtle Beach so don't waste your money on the overpriced hotel food which did not even look appetizing when we saw people ordering it.
A basic pedicure in the Marriott spa cost $65 so I found a lovely salon down the road where a wonderful pedicure cost $25. The service at the Marriott was cold and seemed to only cater to the conventions that were there. They charged $10 per day for parking which was absurd considering they had a huge parking area that was not near capacity and there was no other place to park.
In the past we have been disappointed by Marriott hotels because we found that they never provide the quality for the price they charge and they seem to cater to their corporate clients more than the vacation traveler. This hotel provides the same disappointing experience as every other Marriott in which we have ever stayed. In the future we will seek out other hotel chains.
- Official Description (provided by the hotel):
- The hotel is oceanfront, located in the upscale Grande Dunes community. Our guests enjoy the many amenities our AAA rated four diamond hotel has to offer! Consider championship golf, tennis,a work out in our fitness room, swim in our indoor or outdoor tropical ocean front pool, visit our on-site European spa or relax and enjoy the simple but priceless pleasure of sitting on our pristine beach and soaking up the South Carolina sun. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Hotels.com, Odigeo, Travel Republic (UK) and Agoda so you can book your Myrtle Beach Marriott Resort & Spa at Grande Dunes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Resort At Grande Dunes Myrtle Beach Hotel Myrtle Beach
- Marriott Myrtle Beach
- Myrtle Beach Marriott