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Myrtle Beach Marriott Resort & Spa at Grande Dunes
Ranked #14 of 209 Hotels in Myrtle Beach
Certificate of Excellence
Reviewed 7 September 2009

Just got back from our 5 night stay at the hotel. Everything was great. We had wonderful help from the valets in order to get our suitcases from our car. Check-in was very easy and the staff was very friendly. We were upgraded to an ocean-view room as well as when we got to to the room we had a basket of fruit because of our birthdays. The air-condidtioner did not work that well but they did everything they could to fix it. When we got back on the third night after complaining (nicely) there was a box of candy and an apoligy note from the manager. They also gave us back some of our points from this vacation. On our last night, the manager called the room to check on the heat. I told her it was managable and she offered to give us a few fans, which we did not need at that time. I was very impressed with the staff

  • Stayed: September 2009, travelled as a couple
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Thank mpt12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,177 - 1,183 of 1,368 reviews

Reviewed 6 September 2009

If you are going to myrtle beach for vacation this is the place to stay. Great pools with a water slide and right on the beach.

  • Stayed: September 2009, travelled with family
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Thank TrippperNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
6525
Reviewed 2 September 2009

I felt like I was in Hawaii, or another high end area, except the Alantic Ocean was not sparkling blue. Pool area is outstanding, lovely, hotel even offers hammocks for guests.
Loved it all.

  • Stayed: August 2009, travelled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2009

I stayed here as part of a package to preview the Ocean Villas with a friend. We liked it so much that we extended for 3 more days. This resort has the nicest staff ever! The rooms were very clean and comfortable. There is something about being able to raise a flag on your chair next to the pool and having someone take your order...the food is tasty...don't miss the iced tea, their own special blend. When I return to Myrtle Beach, this will be where I go.

  • Stayed: August 2009, travelled as a couple
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Thank kmrva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2009

We stayed here with low expectations because we had heard the beach wasn't great and the city was touristy. This hotel is on its own and makes up for all that. The area is pretty secluded and you don't feel like you are surrounded by too many people. You can walk on the beach and enjoy it. Make sure you bring water shoes because there are lots of broken shells which can cut your feet. My kids loved it and had a great time. It isn't the Carribean for water or sand but kids don't care about that! The hotel itself was better than a normal hotel but didn't really feel resorty to me. It was close, but they skimped on a few things that just made it feel cramped. The rooms were small, no balcony or sofa which was dissapointing. We were staying a week and it is hard to get comfy in a small room without enough storage for clothing or pool items. The weird part was how little hanging space there was for wet items. We had 5 bathing suits at the end of the day and floating devices and no place to put them all to dry. The room smelled like bleach when we got there and then each day they spayed it with air freshener that tried to mask they chemical smell. Just not top rate. The kids club was nice and my son did the Kids in the Kitchen where they made cookies with the head chef and he loved it. They also did some art projects that they really enjoyed. (my kids are 4 &2) They had lots of Wii things that kept older kids entertained. The pools were nice and well kept. The slide was the hit for my kids and they went down every chance they got. They only pool downside was that there wasn't a baby pool. We have a 1 year old and she got tired of floating devices and wanted to just splash around and we couldn't let her do that because there wasn't a baby pool. There was also mold on the pool deck chairs and tables, and that was pretty gross. There was also a mouse in the planter by the bar. My son thought that was cool though. Oh yes, no swim up bar. Isn't that silly? We stayed using our points and would certainly stay for free again. We did have to pay $10.90 to park our car which was annoying, and they charged for internet.

  • Stayed: August 2009, travelled with family
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Thank drozowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2009

The hotel has beautiful facilities, very clean, staff is very helpful and friendly. The rooms are nice. The fitness center could use some new equipment. It was great to have the beach, two outdoor pools, an indoor pool and a small pool with a waterslide. Will stay there again!

  • Stayed: August 2009, travelled with family
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Thank BuenViajeMyFriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2009

The resort is nice, but I must say the design of the hotel leaves something to be desired. Whoever the architect was did not maximize the spectacular ocean views!!! First, there are very few ocean front rooms. Most of the rooms are ocean view and on top of that, they do not have a balcony!!!! What were they thinking? There are a couple ocean view rooms facing north that have a balcony, but I would say a good 80% of the rooms are ocean view with NO balcony. Why have an oceanfront resort with so few rooms that utilize what going to the beach is all about! Talk about not maximizing the revenue!!

Also, the lobby is nice, but again, there is no "A HA" moment when you enter. Another miss. The lobby could have been designed so it allows the ocean front to be seen and leave the customer awestruck. When you enter the lobby, you turn right to go to the check in desk. This is away from the ocean. Why not have put the desk to the left and have windows behind it where you can see the ocean????? There is no ocean view at all from the lobby.

Think "The Sanctuary" at Kiawah Island. This hotel truly maximizes their ocean location. This is the exact opposite.

Also, the pools are nice, but again the chairs face away from the ocean. Another miss! The pool area could have been designed to so the chairs face the ocean and allow the million dollar view to be utilized!!!

Beyond that, the rooms are average. Nice beds, very nice. Little frig which was nice for drinks. Nothing really special. The room needed a good dusting. There was dust along the edge of the carpet and the bedside lamp had dust on it. I think the vacuum cleaners need a hose so the maid can clean around the edge of the carpet better.

Had to call for maid service three out of the six days we were there. And this was at 2pm in the afternoon! Also, neighbors room service trays were left in the hallway all day long. Tacky.

Self parking is $10.80 per day. Internet connection is $10 per day. Not sure why. Most hotels in Myrtle do not charge for self parking. The timeshare units next door have free parking and free internet connection, yet hotel guests are charged.

The staff was very nice and there are many nice things about the resort. The pools are nice, the slide is fun, the waitress service at pool is great, the spa is nice. Great chilled washcloths in the exercise room.

Overall a nice place, just not designed well and need some work on the maid service and nickel and dime charges.

  • Stayed: July 2009, travelled with family
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1  Thank drpc12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Myrtle Beach Marriott Resort & Spa at Grande Dunes

Address: 8400 Costa Verde Drive, Myrtle Beach, SC 29572 (Formerly Marriott Resort at Grande Dunes Myrtle Beach)
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Myrtle Beach
#4 Top resorts Hotel in Myrtle Beach
#8 Business Hotel in Myrtle Beach
#28 Romantic Hotel in Myrtle Beach
#32 Family Hotel in Myrtle Beach
Price Range: £126 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Myrtle Beach Marriott Resort & Spa at Grande Dunes 4*
Number of rooms: 405
Official Description (provided by the hotel):
Myrtle Beach Marriott Resort & Spa at Grand Dunes is an oceanfront hotel in Myrtle Beach, South Carolina located in the upscale Grande Dunes community. Our guests enjoy the many amenities our AAA rated four diamond hotel has to offer! Consider championship golf, tennis, a work out in our fitness room, swim in our indoor or outdoor tropical ocean front pool, visit our on-site European spa or relax and enjoy the simple but priceless pleasure of sitting on our pristine beach and soaking up the South Carolina sun. ... more   less 
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Also Known As:
Marriott Resort At Grande Dunes Myrtle Beach Hotel Myrtle Beach
Marriott Myrtle Beach
Myrtle Beach Marriott

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