We had stayed at the Compass Cove in the past and were very disappointed with our recent stay. Check in was quick and the staff friendly but it went down hill from there. We had an oceanfront king efficiency and when we went in we found there was no hand or bath soap in room. We called the front desk and some was delivered while we were out to dinner. The next morning we ran out of toilet paper (not much to start with). Told Housekeeping at 9:00am and were told they will tell Supervisor. At 10:30am we saw Housekeeping and they said they told Supervisor. At 12:30pm we called the front desk and at 1:30pm the Supervisor arrived with ONE roll of toilet paper. I will say that the housekeeping staff was very apologetic for this - not the Supervisor. When we returned from the beach on Saturday our room keys no longer worked. The front desk said they made a Boo Boo.
The free DVD service is a plus although we were issued an expired access card for the machine, another trip to the front desk. I was told they have to issue all the cards even if expired.
They were working on replacing the deck for one of the indoor pools so there was dust and noise. Bad timing on my part, no fault of the hotel. Be careful in the Pinnacle building near the indoor Lazy River. Several loose and unstable tiles. Pinnacle parking is very tight. Don't mind walking across the street to the secure parking garage but the parking spaces are tight there also.
Used the business center and was pleased with both PC's and printer. Extra paper if needed.
- Official Description (provided by the hotel):
- A family favorite, conveniently located near the heart of Myrtle Beach, The Compass Cove Oceanfront Resort has been entertaining the Grand Strand and Myrtle Beach area visitors for generations. Accommodations include one, two & three bedroom condos, efficiencies and suites along 720 feet of oceanfront beach. Compass Cove is known for its array of amenities including their 23 pool features. Race down 2 water slides, splash about in 6 indoor and outdoor pools, relax and drift down 3 indoor and outdoor lazy rivers, soak away your worries in several jacuzzi hot tubs, and much more. ... more less
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- Also Known As:
- Compass Cove Oceanfront Hotel Myrtle Beach
- Swamp Fox Myrtle Beach
- Hotel Compass Cove Oceanfront