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“Not worth the dollars..should have checked tripadvisor”

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Kingston Plantation Condos by Hilton
Ranked #32 of 209 Hotels in Myrtle Beach
Duncan, Oklahoma
Level 6 Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Not worth the dollars..should have checked tripadvisor”
Reviewed 6 July 2014 via mobile

We stayed in a two bedroom condo far from the beach. Just as well stayed at non beach place. We immediately asked to be moved from an upstairs unit to a first floor unit. No problem. Grounds are well maintained. Building has been maintained but shows age. 1960s construction I guess. Three TVs in the unit. Only one of those worked--never saw that in a hotel previously. Some lamps also nonfunction. Possible burned out bulbs. Not good value for the money. I expected better for the premium price.

As other posters have commented we didn't receive the amenities she promised via phone... such as the cooked to order breakfast & complimentary cocktails. This isn't offered at condos (north/south hampton towers...know before you go regardless of what they tell you via phone.

My wife made the reservation so I don't know exactly what she was told, but she was not expected a $15 person breakfast charge.

Except for the price and our expectations an the age of the condos it was OK. Just a rip off by Hilton. Am more annoyed than any thing else.

Way to harm your brand guys.

Stayed July 2014, travelled as a couple
Helpful?
5 Thank jimmy62_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (181)
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Holly Springs, North Carolina
Level 4 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 July 2014

We booked this vacation through Hilton Honors with the promise of an ocean view room. The couldn't have been furthest from the truth. We were approximately 6 blocks away in a very outdated condo. The Condo at St. James Park 7A hasn't been updated in about 20yrs. There are water stains on the ceiling. The shower head had about 6 unclogged holes that water trickled out of and the patio door was blocked with furniture. Our ocean view turned out to be a parking lot view. The pool area doesn't have enough chairs when people are out there before 8am throwing their belongings on them to save them. Even though there are signs that say no reserving seats. I am not a picky woman but when I'm promised an ocean view and don't get it that upsets me and all Hilton Reservations told me was to cancel my booking with them and go on HotWire to find another room. We had to drive to get to the beach area and then circle around until we found a place to park. I won't be staying here ever again and probably never at another HIlton.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GrnEydSher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kpocean, Guest Relations Manager at Kingston Plantation Condos by Hilton, responded to this review, 10 July 2014
We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience.

Kingston Management
843-449-0006
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
20165
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 July 2014

We are in the south hampton building and its very run down. We are actually here as i write this and the only good thing i can say about the unit we are in is its big. Other than that, the unit is very run down and dirty. Also, we are diamond members, however, even through this is a hilton property, you dont get any of the perks such as free breakfast, managers receptions at night, etc. For the almost $500 we are paying per night, this place is no where near worth that price. Very disappointed with this hilton property.

Room Tip: dont stay in the south hampton tower.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 20165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crewe, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

We got stuck in the back of the property in a two bedroom condo. The condo itself was really nice, the hotel staff were great but the distance to the amenities was not great. The hotel is nicely maintained and the grounds are beautiful. The main problem is that we had to drive to get to the conference facilities and beach/pool area and there was never enough parking. You can call the shuttle but that goes all over the place (up to 2 miles outside the property) so it could take up to 30 minutes to get from your hotel room to the conference/beach. We could have stayed at a cheaper hotel that was a couple of blocks from the beach and actually been closer. Not good value for the money. From this brand and price point I expect better. We stayed at this hotel because the conference we were attending was here. Will actually be able to save company money the next time by staying somewhere cheaper and just driving in, since you have to drive to the conference facilities from your room anyway.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Andrea N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 June 2014 via mobile

I have owned a few timeshare properties, and stayed in many more... Kingston Plantation in Myrtle Beach, SC is about the middle of the road.
We had a 2 bedroom condo in Richmond Park. The condo was laid out nicely with a California king in the master bedroom and 2 twin beds on the other. The master bedroom was pretty modern and comfortable. The other bedroom was fine for the kids. The kitchen was a good size although the dishes were visibly dirty. The closets were huge, but there were no hangers. The back porch overlooking the lake was really awesome. Overall, the space was livable for five days.

It was a 5 minute walk to the beach, with close access to stores, outlets, and attractions.

I would return, if the price is right :-)

Stayed June 2014, travelled with friends
Helpful?
2 Thank ClaudeLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilson, North Carolina
Level 5 Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 June 2014

We had major issues with the room and after staying one night, my wife called and complained.
We spoke with a gentleman named Mr Mackey and he offered a different room. The second room was in "excellent condition" and the issue was resolved. Mr Mackey resolved the issue professionally and promptly. Without his prompt professional and courteous response, our vacation would not have ended well.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ahoney34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HENDERSONVILLE
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014

Wonderful total experience, perfect beach view, easy access to attractions in the area. Rooms were well furnished and well maintained. Would recommend this accommodation to any beach vacationer. Excellent value.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MICHAEL N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kingston Plantation Condos by Hilton

Property: Kingston Plantation Condos by Hilton
Address: 9800 Queensway Blvd, Myrtle Beach, SC 29572-5266
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Myrtle Beach
#7 Business Hotel in Myrtle Beach
#25 On the Beach Hotel in Myrtle Beach
#26 Family Hotel in Myrtle Beach
#43 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Kingston Plantation Condos by Hilton 3.5*
Number of rooms: 700
Official Description (provided by the hotel):
Kingston Plantation Condos by Hilton are privately owned condos managed by Hilton and are located in north Myrtle Beach, South Carolina, on the Grand Strand. Nestled on 145 lush acres along a mile-long stretch of Myrtle Beach, our condo rentals and vacation villas are close to area attractions, dining and recreation. Choose a spacious vacation condominium, lodge or villa with all the amenities you need, managed by the brand that you trust. Condo options range from large guest rooms in beachfront towers to four-bedroom villas, many with full kitchens and washer/dryers. Kingston Resort amenities available to those who book through Hilton include nine pools, a Sport and Health Club, and Splash Waterpark. ... more   less 
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Also Known As:
Kingston Plantation Condos Hotel Myrtle Beach
Hilton Myrtle Beach
Myrtle Beach Kingston Plantation
Hilton Hotel Myrtle Beach
Kingston Plantation Myrtle Beach Sc
Kingston Myrtle Beach

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