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“Great location, but mediocre accommodations”
Review of Carolina Grande

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Carolina Grande
Ranked #50 of 209 Hotels in Myrtle Beach
Certificate of Excellence
Reviewed 9 November 2013

We stayed for a week in early November on an RCI exchange. We were on the 18th floor and had a great view of the ocean. The staff was helpful when needed, but the one bedroom unit is a bit small. There could be more drawer space in the bedroom, but it does have a king size bed. The bathroom is adequate, with a tub/shower, toilet, and sink, but nothing special. It did have a mildew smell that was somewhat annoying. Although the kitchen has a full oven, dishwasher, and oven, it is very small. I'd probably look for something else if we come to the area.

Room Tip: Ask for ocean view on a higher floor.
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  • Stayed: November 2013, travelled as a couple
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1  Thank Mayreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Carolina Grande, responded to this reviewResponded 19 November 2013

Hello Mayreen,

We are happy you had a great view of the ocean and that our staff was helpful. However, we regret to learn you were disappointed with our accommodations. Please contact us at info@bluegreenvacations.com so we can further discuss. Thank you for sharing your feedback.

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Reviews (184)
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99 - 105 of 184 reviews

Reviewed 8 October 2013

While I am not a BG owner, my in-laws are and we stayed at the Carolina Grande in a 3 room suite on the 12th floor. The accomidations were great. Clean, friendly people and enough space to move around in, esp. with kids. That being said the only way I would improve on things is have bed rails (used for kids beds) available for use. My son who is a wrestles sleeper fell out of bed twice but that was not BG fault. I think the best part was the services they did provide, towels for the beach, extra laundry det. dish washing det. etc and even let us have an sun-brella for the beach (handly since we took the baby out to the beach and didn't want to get too much sun. Great people and helpful.

  • Stayed: October 2013, travelled with family
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4  Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Carolina Grande, responded to this reviewResponded 14 October 2013

Hello Diane B,

We are excited to hear you had a great beach trip at Carolina Grande. We are happy you found the accommodations spacious and clean. We appreciate your compliments regarding the staff as we aim to share happiness with all of our owners and guests. Thank you for your feedback and we hope to see you again on your next visit to Myrtle Beach.

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Reviewed 29 September 2013

We stayed at this resort because of a timeshare sampler package that we purchased. Booking a stay here was very difficult. Upon arriving we were placed on the 6th floor right by the pool. This location was very noisy due to the loud music playing as well as the pool foot traffic. Next we were moved to the 9th floor which was a lot better and quieter. We had a partial view of the ocean, which was nice. Our 2 bedroom joined rooms was cool. The suite was clean and somewhat spacious. The parking spots were very small and tight. The suites/rooms did not have wi-fi. Beach access was across the street. Overall the resort was decent.

  • Stayed: September 2013, travelled with family
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1  Thank Angel Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Carolina Grande, responded to this reviewResponded 30 September 2013

Hello Angel Y,

Thank you for sharing your experience at Carolina Grande. We value your feedback as a Sampler member as your opinion is paramount as a prospective Vacation Club owner. We are happy we were able to improve your experience with a room move. Our goal is to share happiness with our guests and provide outstanding accommodations and service. We would like to learn more about your experience from booking to checkout. We kindly ask that you contact us at info@bluegreenvacations.com so that we may discuss further. Thank you.

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Reviewed 24 September 2013

Pros:
*Close to the beach, guests get to use amenities of the Best Western which is beach front and sits in front of the Carolina Grande. (Best Western has beach access, fitness room, pool)
*Outdoor pool
*Balcony was great! (We were on 12th floor and had a view of the pool below us and an acceptable view of ocean)
*Coffee offered to guests during certain morning hours
*Somewhat spacious room
*Beds were clean
*Washer/dryer in room

Cons:
*Bathrooms were not very clean
*Parking spaces are very small and tight
*Elevators are extremely slow. There are 2 elevators which does not seem to be enough for the size of the building. Had to wait several minutes up to 10 minutes when waiting to leave your floor.
*No fitness room at this location. You have to walk across to Best Western to use theirs.

  • Stayed: September 2013, travelled with family
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2  Thank road_warriors08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Carolina Grande, responded to this reviewResponded 30 September 2013

Hello road_warriors08,

Thank you for sharing your thoughts on your recent stay at Carolina Grande. We are happy you found the room spacious and beds clean. We are glad you enjoyed the view from your balcony. We regret to learn that your stay was not perfect and will address any issues with the cleanliness of the bathrooms. Thank you again for your feedback and we do hope you will consider visiting us again.

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Reviewed 19 September 2013

Don’t waste your money; you can do better. This is not a waterfront property. It’s a 20 story hotel across the street from the beachfront properties and directly behind the Best Western, another 20 story hotel. The result is no realistic beach view. There are plenty of rooms in Myrtle Beach for a much better price that are right on the water. If you do stay here, one trick you need to know: after you book your room, call the hotel directly and put in a request for an upper level floor. Otherwise you’ll be stuck right behind the 6th floor pool and no beach view whatsoever. Our room was clean but nothing special. No wireless internet (you can have wireless access for 15 minutes in the lobby). The bed was comfortable. The staff was friendly. That’s about all we can say. Needless to say, would not come back.

  • Stayed: September 2013, travelled with family
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4  Thank giant57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Carolina Grande, responded to this reviewResponded 30 September 2013

Hello giant57,

Thank you for your feedback regarding your stay at Carolina Grande. We are glad you found the accommodations comfortable and the staff friendly. However, we regret to learn our resort did not leave you with a more favorable impression. We would like to learn more about your experience. Please contact us at info@bluegreenvacations.com if you would like to share any additional details. Thank you.

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Reviewed 8 September 2013

This was our 1st visit to Carolina Grande & it was very enjoyable. We are Bluegreen owners but our rating is not biased in any way. Check-in staff was very professional, curteous & helpful with directing us to nearby stores for grocery shopping. Rooms (2 bd combined) were very clean. We stayed on 20th floor, corner unit next to mini golf & had good view of ocean across the street. House keeping & ammenities were fine, no complaints. Shower head puts out a very good spray (which you don't find in lots of places) & plenty of hot water. All staff was very friendly. Wish the pool/hot tub area was bigger but also had use of pool, hot tub & lazy river across street at Best Western Carolinian. Pool towels were furnished, very nice & thick. The pool towel bags in both rooms had small tear on side but was not an issue for us since I had brought my own (just in case). Walk to beach was short, across the street so no issue with that. We plan to go back in the future & hope to stay at Carolina Grande again,

Room Tip: Higher floors have good views & corner/end units have less noise.
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Sheila H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Carolina Grande, responded to this reviewResponded 2 October 2013

Hello Sheila H,

Thank you for sharing your experience at Carolina Grande. Your feedback as a Bluegreen owner is very important to us. We appreciate your compliments regarding the rooms and staff as we aim to share happiness with our owners and guests and provide outstanding accommodations and service. We look forward to welcoming you back on your next visit to Myrtle Beach.

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Reviewed 1 September 2013

Stayed in a one bedroom condo in August for 3 days. Nice room. Good location. The pool on the 6th floor is private and neat. You have access to the pool and lazy river at the resort ocean front across the street. Not my favorite place to stay in Myrtle, but all and all it worked out for our trip.

Stayed: August 2013, travelled with family
Thank ChalrestonDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Carolina Grande, responded to this reviewResponded 2 October 2013

Hello ChalrestonDan,

Thank you for staying at Carolina Grande and sharing your experience. We are happy you enjoyed the room and location. We hope you will consider staying again on your next visit to Myrtle Beach. Thank you again for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Carolina Grande

Address: 2505 N Ocean Blvd, Myrtle Beach, SC 29577-3240
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #50 of 209 Hotels in Myrtle Beach
Price Range: £99 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carolina Grande 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, TripOnline SA, Hotels.com, Booking.com, Travel Republic (UK), Ebookers, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Carolina Grande reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Carolina Grande Hotel Myrtle Beach
Carolina Grande Myrtle Beach

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