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“Unbelievable”

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Marina Inn at Grande Dunes
Ranked #6 of 209 Hotels in Myrtle Beach
Certificate of Excellence
GreenLeadersSilver level
Huntersville, North Carolina
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Unbelievable”
Reviewed 29 January 2014 via mobile

We recently had a 2 day meeting at The Marina Inn hosting over 140 of our local team. The first meeting I've ever experienced where NOTHING went wrong, not the smallest detail. That could be difficult considering MB is out of season and the staff may not be used to this size group this time of year. The staff was amazing, they were always 1 step ahead of the what we needed. All of the food was great and the staff did an excellent job with our plated sit down dinner on our 1st night. The rooms were extremely clean and really nice. We will certainly have future meetings at The Marina Inn and would recommend it to anyone looking to have a business meeting.

Stayed January 2014, travelled on business
Helpful?
2 Thank Chadwick_Cool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIExec, Manager at Marina Inn at Grande Dunes, responded to this review, 31 January 2014
Dear Chadwick_Cool,
Thank you for the kind words and for taking time to acknowledge the dedication of our catering and banquet staff and their attention to detail. Our conference service team consists of dedicated individuals who not only appreciate our guests but continually go out of their way to insure success when planning and hosting these types of events. We are grateful that you thought enough of your experience to acknowledge them and a job well done. It was a pleasure to host your event this year and we certainly can't wait to welcome you and your group back for your next meeting!!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (437)
Date | Rating
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  • French first
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English first
Wilmington, Delaware
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 January 2014

My fiancée and I had the pleasure of staying at the Marina Inn and we were in awe! The service was superb and the staff was welcoming. The room was gorgeous and extremely comfortable. Room service was given in a timely manner and the food was great! I got a cork screw stuck in one of my wine bottles and one of the maintenance men helped my fiancée get it out! Lol I couldn't have stayed at a better place. We will definitely be back for the summer!

  • Stayed December 2013
    • Value
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Helpful?
4 Thank jasmine10486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidinMB, General Manager at Marina Inn at Grande Dunes, responded to this review, 23 January 2014
Dear Jasmine10486, Thank you for taking the time to review your recent stay with us and thank you for your wonderful comments. We take pride in offering great service with a caring attitude. I will also share your comment regarding Matt, one of our night engineers, who helped remove the wine cork. Matt is a great guy who genuinely cares and he will be excited that he was recognized in your review. He is the perfect example of the caring attitudes of our entire team. Thank you! Please come back soon. Sincerely, David Nelson, GM
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Charlotte, North Carolina
Level 6 Contributor
184 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 21 January 2014 via mobile

The resort is not on the beach front but our stay was wonderful and we were able to spend some quality time at a beautiful resort.Everyone was nice and we were treated very well. Our room was a king bedroom. The room was big and had all we needed. Very quiet and our room was near the elevator and ice machine.We did Go Green which if you request no towels and then you can receive a credit that can be used in the resort.Sat at the bar and was served immediately.Valet and Bell service was quick on their feet and was willing to answer any question we had and even helped us with a room key issue that really wasn't that big of a problem.Valet parking was free but please do tip the valet attendant or you can self park. The Marina Inn was warm on a cold weekend and we look forward to the opportunity to stay there again if we have a chance.Did not use the pool because of the cold weather but it looked inviting.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank PAE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinaInnManager, Manager at Marina Inn at Grande Dunes, responded to this review, 22 January 2014
PAE B
Thank you so much for taking time out of your day to provide feedback on the Marina Inn at Grande Dunes. We are so glad you enjoyed your stay and were able to spend some quality time with your loved one here. We will be sure to share your positive feedback with our team members, especially our bell and valet team members as I am sure they would be happy to hear your feedback. We are looking forward to welcoming you back to the property during your next visit to the Myrtle Beach area.
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Florida
Level 5 Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 20 January 2014

Have stayed at the Marina Inn on 3 separate trips over several years and have enjoyed our time here thoroughly. However, the last visit was a bit of a let down. The facility is seeming a little tired and in need of some TLC. We understand that there may be new ownership in last year or so. We have always looked forward to their beautiful Christmas decorations which were always left up between Christmas and New Years but they weren't left up this year at all. The bar Reflections was a real let down as the food was served cold and the bartender couldn't seem to focus on our drink orders and mistakenly overcharged our bill twice! Our room was ok but looked dated and our door lock didn't work right during our visit. Maintenance couldn't manage to fix the lock despite our repeated requests. There were many familiar faces of staff members who are still very pleasant and accommodating but they seemed in general a bit listless. Our sense is that this former sweet spot is undergoing a transition of some sort.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
3 Thank Zingland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidinMB, General Manager at Marina Inn at Grande Dunes, responded to this review, 21 January 2014
Dear Zingland: Thank you for taking the time to submit your review and for giving us details so that we may take corrective action. We did take down our holiday decorations after the holidays but not any earlier than in the past. I completely understand that once removed, an area can appear less dramatic. We are talking with our bartender immediately and taking corrective action. Even thou it may be a slower time of the year, there is no reason for a lethargic attitude and service. We have been under new ownership for two years but have taken many steps to make improvements to our property. I am sincerely sorry that is not what you experienced. I would ask you please to give us another try. I am confident you will notice the improvements on your return visit. Thanks again for taking the time to share your observations…we take these very seriously. All the best.
David Nelson, GM
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Clayton, North Carolina
Level 6 Contributor
253 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 January 2014

This was my first stay here. They have quite a few amentites from there plush lobbies to the extra large bathrooms. The rooms were clean but could be a little more comfortable. It seems the furniture is a bit worn for my tastes and the desk chair should have been more ergonomic. Try their shrimp gumbo soup it is quite good.

  • Stayed January 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank SoilDoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molly F, Manager at Marina Inn at Grande Dunes, responded to this review, 17 January 2014
Thank you SoilDoctor so much for taking the time to share your recent experience with us. We regret to hear that it was not up to the high standards that you have come to expect and that we strive to provide. We are currently in the process of updating certain items in the units to enhance our guests’ comfort. We appreciate the great feedback about the cleanliness of your unit as well as the extra large bathrooms and our lovely lobby. We hope to have the opportunity to win you back soon and earn a 5 star rating!
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Mebane, North Carolina, United States
Level 6 Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 January 2014

This was our first stay at Marina Inn. We visited Myrtle Beach for a few quiet days after Christmas to celebrate our wedding anniversary. Marina Inn was a good choice for us as it turns out. The Mediterranean suite was quite clean, comfortable and had a nice waterside/golf course view. The hotel has nice facilities and a friendly staff. The highpoint of our stay was actually the hotel's restaurant, WaterScapes. The dishes are created around local products with lots of flair. I stongly suggest the shrimp & grits. When you stay here, be sure to have a meal or two.. Complimentary valet parking is a nice touch and the staff was quite efficient even during busy periods.
Only a couple of minor negative comments. On our final morning, the restaurant was a little understaffed given that there was a large wedding party present so service got a little slow. Also, my wife and I have lived in the Carolinas for 30 years so we understand that "southern" coffee tends to be slightly colored hot water, but the Marina Inn could really benefit from an upgrade to their choice of coffee in the rooms, the lobby, and the restaurant.
We'd certainly stay here again without hesitation.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidinMB, General Manager at Marina Inn at Grande Dunes, responded to this review, 13 January 2014
Dear Bill H: Thank you for taking the time to write the review of your recent stay and I am glad that you enjoyed your stay with us. Thank you also for celebrating your anniversary with us. Your positive comments regarding the Mediterranean Suite and Waterscapes restaurant are most appreciated.
Thank you also for the input regarding our coffee. I am going to meet with our coffee vendor as soon as possible to see if this can be improved immediately. Thank you for caring enough to let us know how you felt. Hopefully we will be able to improve this very soon. Once again, Best wishes for a very Happy Anniversary and I hope you will come back to visit us for many years to come. Sincerely, David Nelson, GM
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Pineola, North Carolina
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 January 2014

We had only one night to spend in Myrtle Beach and we decided to try something different. Our room at Marina Inn was large and very well appointed. I particularly liked the floor length mirror and lighted make up mirror. The pillows were the best that I have ever slept on. In the afternoon you will find warm chocolate chip cookies that are yummy! This was definitely a good choice.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcye O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinaInnManager, Manager at Marina Inn at Grande Dunes, responded to this review, 8 January 2014
Marcye O, Thank you so much for the comments regarding your recent stay here at the Marina Inn at Grande Dunes! We appreciate your positive feedback and we will be sure to share this with our team. We were happy to hear that you enjoyed the cookiesprovided in the afternoon as well as the room amenities including the floor length mirror and the pillows. We can't wait to welcome you back!
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Additional Information about Marina Inn at Grande Dunes

Property: Marina Inn at Grande Dunes
Address: 8121 Amalfi Place, Myrtle Beach, SC 29572-8157
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Myrtle Beach
#2 Romantic Hotel in Myrtle Beach
#2 Business Hotel in Myrtle Beach
#4 On the Beach Hotel in Myrtle Beach
#6 Family Hotel in Myrtle Beach
#19 Best Value Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Marina Inn at Grande Dunes 4*
Number of rooms: 200
Official Description (provided by the hotel):
Centrally located to top area attractions; AAA 4 diamond rated since 2007 and a 2011 TripAdvisor Top 25 Hotel in the US. Amenities include private access beach with full amenities; pools, whirlpools, sauna, workout facility, two golf courses and tennis onsite & summer children's activities. Additional amenities include: Wi-Fi, valet parking, concierge and in-room spa services. Dining options range from casual to elegant and include our signature restaurant WaterScapes and Ruths Chris also located onsite. ... more   less 
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Also Known As:
Marina Inn At Grande Dunes Hotel Myrtle Beach
Marina Hotel Myrtle Beach
Marina Hotel At Grande Dunes

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