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“Great vacation”

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Marina Inn at Grande Dunes
Ranked #5 of 208 Hotels in Myrtle Beach
Certificate of Excellence
GreenLeadersSilver level
Old Bridge, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great vacation”
Reviewed 21 July 2014

Just came back from Myrtle beach ,what a wonderful time spent at this hotel.The 2 bedroom was so spacious and the beds were so comfortable. Everyone goes out of their way to make for an enjoyable stay. Will definitely be back.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Mimi10281960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 22 July 2014
Mimi10281960, Thank you so much for all your kind words. We are appreciative of the time you spent to give us a positive review about the Marina Inn at Grande Dunes! We are thrilled that you enjoyed your accommodations and that you got to experience customer service at its best which is what we strive for. Thanks again and we hope to see you and your family again soon !!
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1,669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
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English first
Troy, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2014

Stayed week of July 14, 2014. As mentioned this is our third year staying at Marina Inn. We were wowed our 1st year, had a few issues last year but this year was by far very disappointing. After over a 12 hour drive, the check in was a horrible experience. We received our room key to discover that it was not a double balcony but the unacceptable part was that the room had not been vaccuumed or swept. My 5 year old opened the drawer where the phone sits to find a handful of broken cheddar Pringles potato chips laying in it. Upon looking closer, there were broken chips through out the living room area as well as brownie. Additionally the beds were not fully made because they had run out of clean pillow cases and the pillows were just stacked at the bottom of the beds. My husband went down immediately and let them know that we needed another room and this was completely unacceptable. We decided to go swimming for about 30 minutes and received a call that our new room was ready. We were happy but quickly disappointed, As we discovered the new room was a handicapped accessible room. We had had the same issue last year and the shower floods out due to it being accessible for a wheelchair. My husband went back down again and they gave us our third room. Upon walking in everything seemed to be in okay shape except the floors once again have not been vacuumed. I went down and let them know how disappointed this was especially for a hotel that boasts to be at a luxury 4 diamond AAA hotel. We decided to go out to dinner to get our minds off the issues and luckily
they did come in and vacuum. Per the price of this hotel and
the claims of it being a luxury I would think that cleanliness is of utter importance. However within the next few days we talk to families that have been here in years past and they
experienced the same issues which… Is very disappointing!!! Marina Inn needs to clean up their act and be the same hotel that WOWED us three years ago....if not their name will become tarnished. We will probably not use Marina Inn for next year's trip to Myrtle Beach.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Johnstonjeslyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 23 July 2014
Johnstonjeslyn, We appreciate you taking time to write a review regarding your recent stay here at the Marina Inn at Grande Dunes. We truly apologize for the issues you had with housekeeping and the condition of your room. This has been taken up with our Housekeeping Director and retraining is in place and we hope you do decide to give us another chance. Our team strives to maintain the highest level of quality and comfort in our accommodations as well as engaging hospitality. I would ask you please to give us another try. I am confident you will notice the improvements on your return visit. Thanks again for taking the time to share your observations…we take these very seriously.
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Dalkeith, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

We chose to stay at the Marina Inn as my son was being married at the Ocean Club area of the hotel on the beach. From the minute we arrived the valets (Jason and Bruce who already knew about the wedding) took their time to point out a few of the features of the hotel. The next few days before the wedding were extremely busy with meeting future parents in law and family gatherings and both Lisa in Reflections Bar (excellent friend now of my 7 year old grandson) and the young man in the Waterscapes Restaurant made us feel so welcome informing my son at every turn how the meals were progressing. He even arranged to print special menus for us and we had several family dinners there both before and after the wedding and nothing was too much trouble for him. The food was great, well presented and so tasty.

Our room itself had the most relaxing amazing view of the Intercoastal Waterway and the Golf Course opposite. We chilled, slept well and the housekeepers worked round all our wedding outfits and kilts and kept the rooms neat and tidy. The bathrooms especially were immaculate. Clean towels and toiletries at hand.

The swimming pool area had plenty of umbrellas to escape the heat and we also spent many an hour just chatting and enjoying the comforts. The men enjoyed playing on the many golf courses around and it is certainly a lovely Hotel away from the bustle of busy night life in the centre of Myrtle Beach but very accessible to Pirates Voyage which is amazing.

Thank you all for a truly memorable trip and a wonderful wedding. We'll fly from Scotland again

Room Tip: It depends whether you want full sun or shade at a specific time of the day and you can request this...
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony_Bot, Manager at Marina Inn at Grande Dunes, responded to this review, 22 July 2014
Cathy H, congratulations to your son and his new wife! Our welcoming valets are always glad to help and brighten people’s day right from their arrival to our resort. We are glad that you were welcomed with open arms in our lobby bar, Reflections as well as our restaurant WaterScapes which exemplifies the positive attitude we strive to provide. We have over-sized rooms that are very spacious and clean and we are happy that you enjoyed them and that we exceeded your expectations. As for our outdoor infinity edge pool, it sure does provide quite the amazing environment we have at our resort. We are glad that you got to enjoy all of our amenities and we look forward to having you in the future. Have a safe trip back to Scotland!
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Greenville, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2014

For the second year, my family and I booked our vacation at the Marina Inn at Grande Dunes. Once again, we had an absolutely fantastic stay! The staff at the Marina Inn obviously loves their job which must be a reflection of the leadership at the property from David Nelson, the General Manager who personally sent a welcome back note to our room. The hotel is perfectly located in a great part of Myrtle Beach....very quiet but lots to do. I highly recommend the jet ski rental that is located at the hotel. The cascading waterfall pool is relaxing and beautiful. Delicious restaurant and bar located on property so you don't have to leave the hotel for a fantastic meal. One of the most comfortable beds that I have ever slept on at any hotel. Our room was perfect for our family. We look forward to returning to the Marina Inn whenever we need a relaxing vacation! Keep up the great work!

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony_Bot, Manager at Marina Inn at Grande Dunes, responded to this review, 21 July 2014
Michael H, We would like to first take a moment to thank you to you and your family for continuing to to choose the Marina Inn at Grande Dunes for a second year while visiting the Myrtle Beach area! We appreciate your continued patronage. We were very happy to hear all the wonderful feedback you have provided regarding the efficiency our staff as well as our General Manager and our facilities including the water sports rentals, restaurants and pool. We truly look forward to welcoming you back next year!
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2014

Overall u had a good experience at the Marina Inn the hotel is very comfortable and not dated like so many others that I looked at while planning my family vacation. The hotel is not on the beach but for my family this was perfect as it was quiet and you did not worry about none hotels guest on the poperty. The beach is only a 5 minute complementary shuttle ride away and the beach is a semi private beach with complementary chairs and umbrellas perfect for vacationing families or those that do not want to be in the crush of people at Myrtle Beach. There are private bathrooms a food truck, beach towels, a lifeguard and very friendly staff on the beach very nice and great for a family with 4 small children.

The hotel room was nice while not the best I have stayed in and I would give it an above average rating. The hotel staff has very friendly and my only disappointing experience was with housekeep as one day they did not clean the room and on other occasions they forgot key items (washcloths, soap, and dish washing powder) bowers all were correct with a call down to the front desk. The hotel grounds are nice and I agent on several short walks around the marina even at night without any concerns. It s also nice to have the inter costal waterway directly behind the hotel sponge with jet ski and pond-tune boat rentals and tours steps away from the hotel.

The kids activities were okay my kids like the kids night movie and the daily cookies however you must arrive 5 minute prior to the cookies being placed out as with in 5 minute of placing the cookies out they will be gone for the day.

If you want the crowded some time unsafe Myrtle Beach tourist experience this is not the hotel for you however if you want relax with your family in comfort, relative safety and on a semi-private beach with amenities you would pay for at other hotels or resorts this is the place for you.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VaTravelers6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 23 July 2014
VaTravelers6, First let me say thank you for choosing to stay at The Marina Inn at Grande Dunes and thank you also for taking the time to write such a thorough review. We were happy to hear that you and your family enjoyed the property as well as our shuttle to the beach. We do apologize that you had some issues with items being replenished in your room but are ecstatic that when you called the Front Desk you were provided with superior customer service. Once again Thank you so much and we do hope that the Marina Inn at Grande Dunes becomes your only choice when visiting the Myrtle Beach area! Thank you again and we do look forward to welcoming you back again soon!
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Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2014 via mobile

I've been coming to the Marina Inn for six years now. My family of six (including children 10 & 14yrs.) have stopped searching for new properties to stay, no need, it will never get better than this. Pictures don't lie, anybody searching this site can see how incredible the property is. I still get so impressed as I drive up to this hotel, the boats in the marina, the walkways, and meticulous landscaping, and its overall appeal adds to the whole North Myrtle Beach area.

Things have been perfect during my past stays, I've never been able to comment regarding how the hotel fixes unforseen issues, however, after informing the hotel that my room's air conditioning had failed, I can now comment to their response. After maintenance was unable to resolve the issue, front desk personnel (Joanne) stepped up to make things right. No need to discuss the specifics, they just made things right, without constant complaining or added pressure, my stay was never diminished.
Thank you to all the staff at The Marina Inn. Another great stay!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jshearns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 18 July 2014
jshearns, Thank you so much for all your kind words about our property. We are pleased that you continue to come and stay with us here at the Marina Inn. We have put so much into keeping our property looking its best and its nice that you see that as well. We are also thrilled that even though you did have an issue during your stay that Joanne was able to take care of you. She is truly a gem in this industry and we are so fortunate to have her. Once again thanks for your review and we hope to see you again soon.
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Lexington, Kentucky
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 July 2014

We stayed here on vacation and it was wonderful!!! They offer a free shuttle to their private beach with provides free umbrellas and chairs. Their private beach is not as crazy as the other parts of the beach so you can truly relax and keep an easy eye on your kids. Ruth's Chris is right next door and was superb. The small bar located inside the Marina Inn was also a fun time! The rooms were clean, the amenities in the rooms were perfect! I'm a hotel snob and this place gets high marks with me! I can't wait to visit again.

Room Tip: Ask for a room in the tower so you have a great view and a balcony.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Shayla J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony_Bot, Manager at Marina Inn at Grande Dunes, responded to this review, 18 July 2014
Shayla J, Thank you so much for taking time out of your day to let us know of your incredible experience here at the Marina Inn at Grande Dunes. We are thrilled that we were able to help make your vacation one to remember! It seems as though you were able to take advantage of our private beach access area with shuttle service as well as a number of our food outlets. Thank you so much again for the wonderful feedback and we are already awaiting your next arrival!
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Additional Information about Marina Inn at Grande Dunes

Property: Marina Inn at Grande Dunes
Address: 8121 Amalfi Place, Myrtle Beach, SC 29572-8157
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Myrtle Beach
#2 Business Hotel in Myrtle Beach
#2 Romantic Hotel in Myrtle Beach
#3 On the Beach Hotel in Myrtle Beach
#6 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Marina Inn at Grande Dunes 4*
Number of rooms: 200
Official Description (provided by the hotel):
Centrally located to top area attractions; AAA 4 diamond rated since 2007 and a 2011 TripAdvisor Top 25 Hotel in the US. Amenities include private access beach with full amenities; pools, whirlpools, sauna, workout facility, two golf courses and tennis onsite & summer children's activities. Additional amenities include: Wi-Fi, valet parking, concierge and in-room spa services. Dining options range from casual to elegant and include our signature restaurant WaterScapes and Ruths Chris also located onsite. ... more   less 
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Also Known As:
Marina Inn At Grande Dunes Hotel Myrtle Beach
Marina Hotel Myrtle Beach
Marina Hotel At Grande Dunes

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