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“Quiet Oasis”

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Marina Inn at Grande Dunes
Ranked #4 of 209 Hotels in Myrtle Beach
Certificate of Excellence
GreenLeadersSilver level
Richmond, Virginia
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Quiet Oasis”
Reviewed 21 July 2014

We stayed in a two bedroom, plenty of room. The master room had King size (comfortable) bed, TV, clean linens, spacious (bigger than my master bath at home) bathroom with glass shower, tub, double sink,and separate "business " room. Even had a makeup mirror which was a surprise and used it. Second bedroom has two Queen beds equally comfortable, TV, with another bathroom with double sink, tub shower and separate "business" room, plus a washer n dryer!!! That blew me away. Such a nice touch, especially if you have not packed enough clothing..perfect! Or perhaps would like to take clean clothes home! Very sound proof also, never even heard the washer dryer.
Large kitchen with all cooking pots, pans, utensils, full frig, double sink. Only peeve there would have been maybe adding dish soap! Spent two days trying to remind myself to get dish soap!!
Living area has a pull out couch TV, Dining table, bar sitting with chairs. With porch off both the living area and one off the bedroom. Basically was like a home away from home!
We didn't require daily housekeeping, so cannot comment on that! They reward you by giving you $5 to use on food drinks, etc. so took advantage of that perk! Saving by going green!
We did see housekeeping and they were pleasant and helpful. Unfortunately our room was not ready when we arrived at 4pm. Took about an hour, to which we drug our luggage to the bar and sat. That was a bit of a drag and there didn't seem to be much concern on there part. However, we did receive 5 free breakfast coupons for one day. Coupons were only good on the Buffet, and basically it is a buffet. If you order off menu it will cost you. So not really free reign! The wait staff and servers were all great. We had dinner our first night which was great!
Here is just a couple of negatives! First based on price we paid, the location, amenities, upgrades, why in the world was there no HD TV???? That was shocking, a deterrent no, just seems standard by now. Maybe just the room we were in. Bottom floor marina side.
Other than the wait to get in, HD, and lack of dish soap was a wonderful stay and we will be taking them up on there offer of 25% off our next stay!!!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank 2Karma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 23 July 2014
D R, We thank you for taking time to let us know of your wonderful experience here at the Marina Inn at Grande Dunes! We were thrilled to hear that you all enjoyed your time with us and enjoyed your spacious and gorgeous rooms as well as the amenities. We do apologize for the room not being ready at check in and not having HD TV, that is something we can look into getting. We again appreciate you taking time to provide your feedback and do hope to welcome you back again while visiting the Myrtle Beach area. Have a Grande Day !
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Rating summary
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Traveller tips help you choose the right room.   Room tips (430)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Washington DC, District of Columbia
1 review
Reviewed 21 July 2014

We visited the Marina Inn at Grande Dunes to consider buying a unit there. On the plus side, the service staff (including housekeeping and the engineers) were great. When we arrived in Myrtle Beach we busied ourself for several hours because check-in time was 4p.m. We had a 4:45 gathering scheduled with friends. We arrived at 3:55 and were told our room would be ready in 10 minutes. At 4:40, we finally asked the front desk to store our luggage and left (not freshened up). We were offered a drink if we wanted to wait longer. When we arrived back and checked into our room we couldn't get it to cool. Apparently the thermostat is on a "governor" and if you want the temperature to be set below 70, you must have part of the engineering staff come to your room to do that. Once we were cooled off and settled, what we heard was a family with small children (who were staying next door) sounding as if they were sitting beside us. They were not being excessively loud, the wall was excessively poor at insulating any noise. Once again we were told there was a solution, to put a soundboard between the doors that could be used to connect the rooms if guests were traveling in larger parties. We were apparently in a "lockout suite". Unfortunately we were told all of the insulating boards were in use and they would have to go to Lowe's in the morning and buy more and that they could fix it for the next night. They did and it worked well. I wonder why it took a special request to take care of a problem that they know existed. Needless to say, we chose not to buy. It was a very disappointing stay. I have never written a review before, but this very negative experience compelled me to write my first. I would not recommend this resort. We are going back this weekend and are staying at the Hilton Resort.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 30 July 2014
Sarah M, Thank you so much for taking the time to write a review about your experience with us. We are pleased that you found our staff to be friendly. Our customer service training is very thorough and we take great pride in showing our guests how much we appreciate them. We are so sorry about the experience with the thermostat we do regulate the temperatures in order to protect our system but are always happy to change the temperature at any guests request. We also want to apologize for the situation you had with the noise in the room next to you. The lockout units can be sold as a 2 or 3 bedroom at all times so we are unable to leave the foam boards for noise protection in permanently, its nice to hear that Engineering was able to fix the problem for you and they worked well. We do hope that you choose to come and stay with us again, we look forward to the opportunity to serve your family again. Have a Grande Day !
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Old Bridge, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2014

Just came back from Myrtle beach ,what a wonderful time spent at this hotel.The 2 bedroom was so spacious and the beds were so comfortable. Everyone goes out of their way to make for an enjoyable stay. Will definitely be back.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Mimi10281960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 22 July 2014
Mimi10281960, Thank you so much for all your kind words. We are appreciative of the time you spent to give us a positive review about the Marina Inn at Grande Dunes! We are thrilled that you enjoyed your accommodations and that you got to experience customer service at its best which is what we strive for. Thanks again and we hope to see you and your family again soon !!
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Troy, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2014

Stayed week of July 14, 2014. As mentioned this is our third year staying at Marina Inn. We were wowed our 1st year, had a few issues last year but this year was by far very disappointing. After over a 12 hour drive, the check in was a horrible experience. We received our room key to discover that it was not a double balcony but the unacceptable part was that the room had not been vaccuumed or swept. My 5 year old opened the drawer where the phone sits to find a handful of broken cheddar Pringles potato chips laying in it. Upon looking closer, there were broken chips through out the living room area as well as brownie. Additionally the beds were not fully made because they had run out of clean pillow cases and the pillows were just stacked at the bottom of the beds. My husband went down immediately and let them know that we needed another room and this was completely unacceptable. We decided to go swimming for about 30 minutes and received a call that our new room was ready. We were happy but quickly disappointed, As we discovered the new room was a handicapped accessible room. We had had the same issue last year and the shower floods out due to it being accessible for a wheelchair. My husband went back down again and they gave us our third room. Upon walking in everything seemed to be in okay shape except the floors once again have not been vacuumed. I went down and let them know how disappointed this was especially for a hotel that boasts to be at a luxury 4 diamond AAA hotel. We decided to go out to dinner to get our minds off the issues and luckily
they did come in and vacuum. Per the price of this hotel and
the claims of it being a luxury I would think that cleanliness is of utter importance. However within the next few days we talk to families that have been here in years past and they
experienced the same issues which… Is very disappointing!!! Marina Inn needs to clean up their act and be the same hotel that WOWED us three years ago....if not their name will become tarnished. We will probably not use Marina Inn for next year's trip to Myrtle Beach.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Johnstonjeslyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 23 July 2014
Johnstonjeslyn, We appreciate you taking time to write a review regarding your recent stay here at the Marina Inn at Grande Dunes. We truly apologize for the issues you had with housekeeping and the condition of your room. This has been taken up with our Housekeeping Director and retraining is in place and we hope you do decide to give us another chance. Our team strives to maintain the highest level of quality and comfort in our accommodations as well as engaging hospitality. I would ask you please to give us another try. I am confident you will notice the improvements on your return visit. Thanks again for taking the time to share your observations…we take these very seriously.
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Dalkeith, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

We chose to stay at the Marina Inn as my son was being married at the Ocean Club area of the hotel on the beach. From the minute we arrived the valets (Jason and Bruce who already knew about the wedding) took their time to point out a few of the features of the hotel. The next few days before the wedding were extremely busy with meeting future parents in law and family gatherings and both Lisa in Reflections Bar (excellent friend now of my 7 year old grandson) and the young man in the Waterscapes Restaurant made us feel so welcome informing my son at every turn how the meals were progressing. He even arranged to print special menus for us and we had several family dinners there both before and after the wedding and nothing was too much trouble for him. The food was great, well presented and so tasty.

Our room itself had the most relaxing amazing view of the Intercoastal Waterway and the Golf Course opposite. We chilled, slept well and the housekeepers worked round all our wedding outfits and kilts and kept the rooms neat and tidy. The bathrooms especially were immaculate. Clean towels and toiletries at hand.

The swimming pool area had plenty of umbrellas to escape the heat and we also spent many an hour just chatting and enjoying the comforts. The men enjoyed playing on the many golf courses around and it is certainly a lovely Hotel away from the bustle of busy night life in the centre of Myrtle Beach but very accessible to Pirates Voyage which is amazing.

Thank you all for a truly memorable trip and a wonderful wedding. We'll fly from Scotland again

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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony_Bot, Manager at Marina Inn at Grande Dunes, responded to this review, 22 July 2014
Cathy H, congratulations to your son and his new wife! Our welcoming valets are always glad to help and brighten people’s day right from their arrival to our resort. We are glad that you were welcomed with open arms in our lobby bar, Reflections as well as our restaurant WaterScapes which exemplifies the positive attitude we strive to provide. We have over-sized rooms that are very spacious and clean and we are happy that you enjoyed them and that we exceeded your expectations. As for our outdoor infinity edge pool, it sure does provide quite the amazing environment we have at our resort. We are glad that you got to enjoy all of our amenities and we look forward to having you in the future. Have a safe trip back to Scotland!
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Greenville, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2014

For the second year, my family and I booked our vacation at the Marina Inn at Grande Dunes. Once again, we had an absolutely fantastic stay! The staff at the Marina Inn obviously loves their job which must be a reflection of the leadership at the property from David Nelson, the General Manager who personally sent a welcome back note to our room. The hotel is perfectly located in a great part of Myrtle Beach....very quiet but lots to do. I highly recommend the jet ski rental that is located at the hotel. The cascading waterfall pool is relaxing and beautiful. Delicious restaurant and bar located on property so you don't have to leave the hotel for a fantastic meal. One of the most comfortable beds that I have ever slept on at any hotel. Our room was perfect for our family. We look forward to returning to the Marina Inn whenever we need a relaxing vacation! Keep up the great work!

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony_Bot, Manager at Marina Inn at Grande Dunes, responded to this review, 21 July 2014
Michael H, We would like to first take a moment to thank you to you and your family for continuing to to choose the Marina Inn at Grande Dunes for a second year while visiting the Myrtle Beach area! We appreciate your continued patronage. We were very happy to hear all the wonderful feedback you have provided regarding the efficiency our staff as well as our General Manager and our facilities including the water sports rentals, restaurants and pool. We truly look forward to welcoming you back next year!
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2014

Overall u had a good experience at the Marina Inn the hotel is very comfortable and not dated like so many others that I looked at while planning my family vacation. The hotel is not on the beach but for my family this was perfect as it was quiet and you did not worry about none hotels guest on the poperty. The beach is only a 5 minute complementary shuttle ride away and the beach is a semi private beach with complementary chairs and umbrellas perfect for vacationing families or those that do not want to be in the crush of people at Myrtle Beach. There are private bathrooms a food truck, beach towels, a lifeguard and very friendly staff on the beach very nice and great for a family with 4 small children.

The hotel room was nice while not the best I have stayed in and I would give it an above average rating. The hotel staff has very friendly and my only disappointing experience was with housekeep as one day they did not clean the room and on other occasions they forgot key items (washcloths, soap, and dish washing powder) bowers all were correct with a call down to the front desk. The hotel grounds are nice and I agent on several short walks around the marina even at night without any concerns. It s also nice to have the inter costal waterway directly behind the hotel sponge with jet ski and pond-tune boat rentals and tours steps away from the hotel.

The kids activities were okay my kids like the kids night movie and the daily cookies however you must arrive 5 minute prior to the cookies being placed out as with in 5 minute of placing the cookies out they will be gone for the day.

If you want the crowded some time unsafe Myrtle Beach tourist experience this is not the hotel for you however if you want relax with your family in comfort, relative safety and on a semi-private beach with amenities you would pay for at other hotels or resorts this is the place for you.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VaTravelers6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shauna H, Front Office Manager at Marina Inn at Grande Dunes, responded to this review, 23 July 2014
VaTravelers6, First let me say thank you for choosing to stay at The Marina Inn at Grande Dunes and thank you also for taking the time to write such a thorough review. We were happy to hear that you and your family enjoyed the property as well as our shuttle to the beach. We do apologize that you had some issues with items being replenished in your room but are ecstatic that when you called the Front Desk you were provided with superior customer service. Once again Thank you so much and we do hope that the Marina Inn at Grande Dunes becomes your only choice when visiting the Myrtle Beach area! Thank you again and we do look forward to welcoming you back again soon!
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Additional Information about Marina Inn at Grande Dunes

Property: Marina Inn at Grande Dunes
Address: 8121 Amalfi Place, Myrtle Beach, SC 29572-8157
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Myrtle Beach
#2 Business Hotel in Myrtle Beach
#2 Romantic Hotel in Myrtle Beach
#3 On the Beach Hotel in Myrtle Beach
#6 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Marina Inn at Grande Dunes 4*
Number of rooms: 200
Official Description (provided by the hotel):
Centrally located to top area attractions; AAA 4 diamond rated since 2007 and a 2011 TripAdvisor Top 25 Hotel in the US. Amenities include private access beach with full amenities; pools, whirlpools, sauna, workout facility, two golf courses and tennis onsite & summer children's activities. Additional amenities include: Wi-Fi, valet parking, concierge and in-room spa services. Dining options range from casual to elegant and include our signature restaurant WaterScapes and Ruths Chris also located onsite. ... more   less 
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Also Known As:
Marina Inn At Grande Dunes Hotel Myrtle Beach
Marina Hotel Myrtle Beach
Marina Hotel At Grande Dunes

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