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“Groupon DEFINITELY paid for itself!”

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The Strand a Boutique Resort
Ranked #13 of 209 Hotels in Myrtle Beach
Certificate of Excellence
Reviewed 17 November 2013

While planning a longer honeymoon for 2014, I wanted to get away for a couple of days after our wedding in late October 2013. I am a fairly avid couponer, so when I saw this Groupon for an inexpensive oceanfront room in Myrtle Beach, I jumped on the opportunity. My *new* husband & I had a wonderful experience at the Breakers Resort North Tower. The accommodations were exactly what we needed and we had a great view of the ocean.

We are planning to return annually on our wedding anniversary & hope to stay at your property!

  • Stayed: October 2013, travelled as a couple
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Thank Amber S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BreakersManager, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 25 November 2013

Congratulations on your recent wedding! The Breakers is proud to have been your hotel choice for your mini-honeymoon. We are pleased to hear that you enjoyed your stay at the Boutique and we look forward to celebrating your special day with you and your husband for years to come!

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702 - 708 of 1,068 reviews

Reviewed 11 November 2013

We stayed at Breakers Resort for 4 nights while visiting Myrtle Beach. We had never been to this part of the country before and had purchased a Groupon well in advance for our stay. Unfortunately, we were more than a little disappointed with our room, but chose not to complain. We felt that it was the risk we had taken when purchasing the unknown and unseen, "affordable" vacation. At times we have felt that we've been given the lesser quality when using Groupon, Living Social, or any coupon deals. We assumed this was the case once again. The room was an older one with many flaws, some of which could be overlooked, some not so easily.
After returning home, the following morning I found an email thanking us for staying at Breakers Resort. Along with the Thank You was a survey that I was asked to fill out, which I did. I took the opportunity to make my complaints about the condition of the room, but also to give credit for the good things. All of the staff were very friendly, the pools were great, and the included breakfasts were really nice.
Within several hours of submitting the completed survey, I received a phone call from the manager at Breakers. After receiving and reading my survey, he took the time to go have a look at the room that we had stayed in. He was unaware of it's condition, and after seeing it for himself, was also upset by it. He said that it was next on the list to be remodeled and was very apologetic for the condition. He felt very badly about our unhappiness with our stay at Breakers and made several suggestions in efforts to try to make up for it.
My opinion (and this review) of Breakers Resort is a very different one now, thanks to the sincerity and customer care of the Manager Bill Kilbourne, to go the extra mile. A sincere apology is so rare these days!

Room Tip: If you are unhappy with your room they will be happy to correct it, if at all possible.
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  • Stayed: November 2013, travelled with family
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Thank upfromhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BreakersManager, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 14 November 2013

Thank you for your review of your recent stay with us. We appreciate your comments on the room and are happy to hear that our Resort Manager followed up with you to address these. We do value all our guests and want them to have a positive opinion of our resort and our staff. We hope you will get the chance to return in the future when you return to the beach.

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Reviewed 8 November 2013

We were let down with our stay at Breakers Resort North Tower. We were told upon checking in that we were getting (and I quote) "the best room in the hotel" by the front staff. She even sounded excited about the room we were getting. We go up to check in, and the feeling was like all the air deflating from a balloon. Two bedroom suite, the view was amazing, but that is about all it had going for it. The tile in the entry way, the kitchen, and both bathrooms was old, dingy, and very dated. The kitchen appliances were nicely updated, nothing else was. The cabinets were old, the dishes were very limited and we decided to not even bother with the kitchen other than using the fridge.

The bathroom in the room with two double beds - disgusting. The sink basin was completely cracked all over. The shower was small, and when the shower head was pointed at the wall, mold would wash out of the cracks. We didn't even keep the scruffy comforters on the beds, just stuck those in the top of the closet. There were too many flower arrangements! Every possible surface in the bedroom had a fake floral arrangement, which left pretty much ZERO room to put makeup, hairbrush, etc. And the room was very dark - just the two bedside lamps to provide light, and the light switch didn't work to turn the lights on and off - constantly having to walk in to the room all the way, which is counter-productive when trying to get two young kids to sleep.

The diagram of the room showed a sofa, love seat and two chairs. This was important because we stayed with another family, who stayed in the room with the king size bed. So eight of us all together, but no chairs in the room. So very limited seating in the living room; our kids spent most of the trip on the floor. And the tv for the living room was very small. It was almost humorous. Almost. More disappointing than funny. Tears in the wallpaper in random spots, several bright spots on the wall where pictures used to be and were moved, so the fading really showed. The bathrooms seriously need work, but overall, we would have been more satisfied if the room was not talked up - if that is the BEST room you have, there is no way we are coming back.

Not to mention that not once, not twice, but FOUR TIMES someone came into our room unannounced!! The first time, we are sitting around before breakfast, and in walks the housekeeping lady, no knock, no announcement, just in she comes. REALLY? The second time, 9pm at night, on his way in the door is the maintenance man, coming to replace a lightbulb, no knocking, just waltzing right in like it's nothing to come into someone's room at 9pm without knocking. The third and fourth time, we were enjoying our last morning, and here come some guys with their suitcases, barrelling in, ready to stay - um, hello, we haven't checked out yet!! They weren't even on the right floor, so how in the world did their key work to OUR ROOM!

Also, there were several mornings on construction noise, not cool. Starting before 8am, did I mention that? One morning we were told the horrible sound was "the fan" and we would have heard it all week, but it was SO loud, my husband thought it sounded just like the fishing boat we were on when it was backing up. Ridiculous.

The swimming pools, sigh. No indoor pool here, just note that, because we were told that there was. Definitely not. The kiddie pool collected quite a bit of sand throughout the week, a little more each day, so it's obvious they don't spend any time cleaning that pool out. The big pool was absolutely freezing the last few days we were there, kind of sucks for a heated pool if it's not heated. Not to mention someone from the top floor threw a lighter off the balcony and it literally exploded when it hit the bricks by the kiddie pool, which I was in with my 5 year old at the time.

Meh. I wouldn't go back. It was nothing spectacular, they talked up a room to the point that it was a big disappointment when we walked in, random people coming in our room at random times, and just overall it wasn't that great. You can't call a room 'renovated' just because you put in some new kitchen appliances. Last I heard popcorn ceilings were not evidence of "newly renovated". Nasty bathrooms are not part of "newly renovated" rooms. And the breakfast room was like an Arctic expedition as cold as it was. And be sure to drive a compact car if you plan on parking in that garage, what a disaster.

  • Stayed: October 2013, travelled with family
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1  Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BreakersManager, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 14 November 2013

Thank you for choosing the Breakers Boutique. We do apologize that the room was not to your liking. We are currently completely renovated the kitchens and bathrooms in this building. When finished, they will have granite countertops, new cabinets, floors and fixtures. Employees should not be entering rooms without prior notification, and we will address this with the staff. We do hope you will consider staying with us again in the future.

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Reviewed 20 October 2013

We booked a 6 night stay with Groupon. We had a suite with 2 queen size beds a kitchenette and a living/dining room with a Murphy bed and of course a balcony that saw right out over the ocean, absolutely breath taking. The rooms were older and not as modern furnished but they were clean and comfortable, The staff was outstanding. We had an issue with the WIFI but the staff took care of us, incredible service. Garage not great but most things we could walk to and we were there to relax so beach and pool side!! Wonderful place to stay. Can highly recommend this place. We came at the end of September so the beach and pools were not busy at all. Really enjoyed my stay!!

  • Stayed: September 2013, travelled as a couple
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1  Thank oliebol_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BreakersManager, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 23 October 2013

Thank you for choosing the Breakers Resort. We are pleased to hear that you enjoyed your stay and that our staff took great care of you! We hope to see you again on your next visit to the beach!

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Reviewed 16 October 2013

Went to the Breaker's for a baseball tournament in Myrtle Beach. The staff was very nice and accommodating (unless you are in the pool for one minute too long at night). Location right on the beach was terrific. Great views and easy access. Food located around the resort were plentiful, although you probably have to take a 2-3 minute drive. Having a washer/dryer in the room was also fantastic as uniforms could be washed each day and wet stuff dried.

We were in the North Tower 1 bedroom queen suite and our room was in serious need of updating. Carpet was worn and he general feeling was one of overuse and under maintenance. As they were charging about $250/night (July 4th week) we felt the condition of the rooms should be better. When we arrived in the room they had blowers going to dry the carpets. Not sure what that was about as they did not appear to have been cleaned recently.

Only two chairs for the table, so made it kind of hard to eat for the four of us and there were cables all over for the TV system, that had to be avoided.

Rooms were cleaned well.

Room Tip: Rooms are smaller than they appear on the diagrams. Get the bigger suites if staying there.
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  • Stayed: July 2013, travelled with family
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Thank sschafe48170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BreakersManager, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 23 October 2013

Thank you for your review of the Breakers Boutique stay during the July 4th week. We are pleased to hear that our staff took great care of you. We are in the middle of renovating the kitchen and bathroom in the Boutique and look forward to its completion in a couple of months. We appreciate your comments. We hope to see you again for your next tournament or just a family vacation.

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Reviewed 12 October 2013

We had an excellent experience. We always stay at the North Tower Boutique when we go to Myrtle Beach. This time, the furniture was new and the front desk staff was incredible. Jessica made us feel welcome and well-cared for. She went out of her way to take care of us and always was cheerful and smiling. All the staff were very friendly and solicitous And, nothing can beat the breakfast - it meets all of our morning needs. We had an ocean view room with a balcony and enjoyed sitting on the balcony watching the sights.

  • Stayed: October 2013, travelled with family
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1  Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BreakersManager, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 14 October 2013

Thank you for continuing to stay at the Breakers Boutique. We are please to hear that you enjoyed your stay with us. We have recently begun remodeling the kitchens and bathrooms in the room and are excited to see it's completion in early 2014. We appreciate your review and we will see you again soon!

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Reviewed 9 October 2013

Breakers have several properties in Myrtle Beach. We stayed at the Breakers North Boutique.
My sister purchased a Groupon for this hotel. We were very pleased with the facility. It is an older building but well maintained and very clean!! My family had a suite with two queen beds. The view from our room on the 12th floor was awesome. This hotel is quieter and more laid back atmosphere than the Breakers with the lazy river. Lazy river is a kid magnet!

Our stay included a nice continental breakfast to begin our day. We also had free access to DVD movie rentals which was nice after a day in the sun. The pool area was well kept and included nice amenities such as permanent canopies for shade in grass area, hot tub, lap pool and snack/drink bar.

The Breakers Boutique is in a good location. Easy access to business highways to avoid strip traffic. The parking garage is across the street. It is a tight fit for larger vehicles such as trucks and large suv's. Plenty of parking spaces on a smaller scale.

Myrtle Beach is definitely on our short list of great vacation areas.

Room Tip: Be sure to inquire about the view. Some "oceanview" rooms on right side of hotel are bloc...
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  • Stayed: October 2013, travelled with family
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1  Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BreakersManager, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 17 October 2013

Thank you for staying at The Breakers Boutique. We are pleased to hear that you enjoyed your stay. We have just begun renovations in the kitchen and bathrooms in that building and are excited to see its completion in a few months. We hope you can return again soon!

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Additional Information about The Strand a Boutique Resort

Address: Oceanfront at 27th Ave. N., Myrtle Beach, SC 29578-0485
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Myrtle Beach
#26 Romantic Hotel in Myrtle Beach
#36 Family Hotel in Myrtle Beach
Price Range: £46 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Strand a Boutique Resort 3.5*
Number of rooms: 141
Official Description (provided by the hotel):
The Strand is a quaint oceanfront boutique resort in the heart of Myrtle Beach, SC. Enjoy a beautiful oceanfront pool, an extra-large kiddie pool for the little ones, private cabanas, swirling hot water whirlpool, and a well-equipped exercise room. The market restaurant is severing piping hot coffee and delicious continental breakfast each morning for FREE for guests. Spacious, convenient, covered parking is also available just across the street. ... more   less 
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Also Known As:
Breakers Resort North Tower Hotel Myrtle Beach
Breakers Hotel North

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