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“Housekeeping issues”

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The Strand a Boutique Resort
Ranked #13 of 209 Hotels in Myrtle Beach
Certificate of Excellence
Reviewed 4 July 2014

Furniture is pretty worn and didn't smell fresh. Several housekeeping issues with cleanliness and staff claiming to forget to clean our room. Problems were corrected. Other than that we had a very pleasant experience and will definitely stay again.

  • Stayed: June 2014, travelled with family
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Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie A, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 5 July 2014

Dear Sarah S,

Thank you for choosing the Breakers Boutique and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide top notch service and the perfect vacation experience. We do hope that if you return to the Myrtle Beach area that you will give the Breakers Boutique a second chance. Thank you again and we hope to see you soon.

Susie Amberg
Assistant Guest Services Manager
The Breakers Resort

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Reviews (1,051)
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596 - 602 of 1,051 reviews

Reviewed 1 July 2014

This was our first time staying in the north tower and the beds were my biggest disappointment. They were Hard as a Rock! My fiancee and I had body aches the whole time we were there because of the very uncomfortable beds! Besides the sleeping arrangements, Breakers is still by far my favorite resort on the beach!

  • Stayed: June 2014, travelled with family
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Thank Sheronda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie A, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 2 July 2014

Dear Sheronda D,

Thank you for choosing the Breakers Boutique and taking the time to share your experience! We are thrilled to see that your stay with us was an enjoyable one. We look forward to your next visit where we hope to exceed your expectations. Thank you again and we hope to see you soon!

Susie Amberg
Assistant Guest Services Manager
The Breakers Resort

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Reviewed 30 June 2014 via mobile

Upon arrival, I found that Expedia and the resort had not confirmed my reservation. Marleen, the boutique manager calmly worked through the system to find the error and got us into a room, despite my worry of no vacancies. Not only did she find us a room, she upgraded us to an ocean front suite. The room was clean, well appointed and met our needs perfectly. I appreciated Marleen's patience and service, making me feel like a valued customer, even though we were only staying one night. We would definitely stay here again!

Stayed: June 2014, travelled with family
Thank Dawn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie A, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 1 July 2014

Dear Dawn A,

Thanks you for choosing the Breakers Boutique and for taking the time to write this review. We are excited to see that you enjoyed your recent stay with us! It's wonderful to hear that Marleen was able to take care of you upon check-in. We look forward to serve you and yours for years to come. Thank you again and we hope to see you soon!

Susie Amberg
Assistant Guest Services Manager
The Breakers Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

The Breakers Boutique had nice rooms, convenient location, easy parking and was great for our small family. We had a queen suite and made use of the kitchen and washer/dryer. We loved our balcony overlooking the ocean. The free DVD rental was nice as well.

We did walk along the beach to the main resort area and take advantage of the lazy river and pirate play area.

Our only complaint was that the continental breakfast room was far too small and crowded for the 19 floor hotel! There was not enough seating and many of the food items were empty. After our first attempt at using that service we did not return.

But we would stay at the Breakers Boutique again. It was a good value for our money.

  • Stayed: June 2014, travelled with family
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1  Thank WorthingtonOhioMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie A, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 1 July 2014

Dear WorthingtonOhioMom,

Thank you for choosing the Breakers Boutique and taking the time to share your experience! We are thrilled to see that your stay with us was an enjoyable one, and that you loved your queen suite!. We look forward to your next visit where we hope to exceed your expectations. Thank you again and we hope to see you soon!

Susie Amberg
Assistant Guest Services Manager
The Breakers Resort

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Reviewed 30 June 2014

this was our 3 trip to Myrtle Beach 1st time staying at the Breakers on 2700 Ave, had several items not working in the room, in the past enjoy our stay at the Breakers on 2100 Ave would return to 2100 Ave.

  • Stayed: June 2014, travelled with family
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie A, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 1 July 2014

Dear John W,

Thank you for choosing the Breakers Boutique and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide top notch service and the perfect vacation experience. We do hope that if you return to the Myrtle Beach area that you will give the Breakers Resort a second chance. Thank you again and we hope to see you soon.

Susie Amberg
Assistant Guest Service Manager
The Breakers Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

We really like the Breakers North tower. The breakfast was very good, the room was nice. Our only complaint is that Myrtle Beach does not allow canopy tents on the beach any more. Because of this new rule we will be traveling to a beach that allows us to so.

  • Stayed: June 2014, travelled with family
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Thank Beth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie A, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 29 June 2014

Dear Beth K,

Thank you for choosing The Breakers Boutique, and for sharing your experience with fellow travelers. We're glad you enjoyed your stay with us, and that you loved breakfast. Unfortunately Myrtle Beach no long permits canopy tents on the beach. We apologize for this inconvenience, but it is out of our control. We do hope you return to The Breakers Boutique whenever you are in the Myrtle Beach area. Thank you again for your review, and we hope to see you soon.

Susie Amberg
Assistant Guest Services Manager
The Breakers Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

This was the worst!!!!!' Bed was stained with urine and there was strands of hair in the bedding, broken chair. We called front desk concerning the issues they weren't very helpful. Hotel did refund us. Would not recommend this hotel to my DOG!!!!! check under the covers you will be very surprised at what you will find!!!

  • Stayed: June 2014, travelled as a couple
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3  Thank Jacquise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie A, Guest Relations Manager at The Strand a Boutique Resort, responded to this reviewResponded 28 June 2014

Dear Jacquise B,


Thank you for choosing The Breakers Boutique, and for sharing your experience with fellow travelers. We are sorry to hear that your stay with us was not an enjoyable one. We would like to apologize for any inconveniences you experienced during your stay. We do hope that you will find it in your heart to give us a second chance the next time you are in the Myrtle Beach area.

Susie Amberg
Assistant Guest Services Manager
The Breakers Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Strand a Boutique Resort

Address: Oceanfront at 27th Ave. N., Myrtle Beach, SC 29578-0485
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Myrtle Beach
#9 Best Value Hotel in Myrtle Beach
#26 Romantic Hotel in Myrtle Beach
#36 Family Hotel in Myrtle Beach
Price Range: £54 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Strand a Boutique Resort 3.5*
Number of rooms: 141
Official Description (provided by the hotel):
The Strand is a quaint oceanfront boutique resort in the heart of Myrtle Beach, SC. Enjoy a beautiful oceanfront pool, an extra-large kiddie pool for the little ones, private cabanas, swirling hot water whirlpool, and a well-equipped exercise room. The market restaurant is severing piping hot coffee and delicious continental breakfast each morning for FREE for guests. Spacious, convenient, covered parking is also available just across the street. ... more   less 
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Also Known As:
Breakers Resort North Tower Hotel Myrtle Beach
Breakers Hotel North

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