We were so excited for a relaxing family get-a-way. Upon our arrival today ( 9/5/09) at the Grand Shores Ocean "Resort" (that is a joke in itself) we immediately realized we had a problem. We were shocked at how different the outside looks in person compared to the way it is featured online. It's awful! We thought we would give it a chance and got into our room (3 bedroom, 2 baths, oceanfront) only to be disappointed even more....if that was possible. The rooms are DISGUSTING and FILTHY!! Even my husband, the adored "slob" was offended. Trying to make the best of the situation since we are literally only here for two days we headed down to the pool and hot tub area only to find three of the four hot tubs broke and all of them filled with colorful brown water...................more disgusting. Now they are outside on the 7th floor and the view is beautiful but soaking in brown yuck somehow takes away from the view. Needing a drink at this point to just sit and chuckle for a minute and figure out what we were going to do, we went down to the poolside bar only to find it closed AT 5:30 PM.......really! We literally are searching for an alternative place to stay for tomorrow night. The REAL kicker was that as we are sitting here searching for another room we get a phone call from the front desk asking if everything is okay or if we need anything. When we shared our concerns she didn't act surprised at all and when we expressed that it appeared she didn't seemed shocked by our concerns she said "not so much" and asked if we needed anything. Poor girl....she didn't know what to do and she's just doing her job so you can't get upset with her and the fact that I'm pretty sure we were one of many with these concerns she was having a rough night! This place is NOT.....I repeat.....NOT a resort. It's not even a glorified motel. It is far below average and literally should be torn down and rebuilt because the ONLY postive is the location.
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- Also Known As:
- Grande Shores Ocean Hotel Myrtle Beach
- Hotel Grande Shores Ocean
- Grande Shores Ocean Resort Myrtle Beach
- Grande Shores Resort
- Grande Shores Myrtle Beach Sc