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All reviews cafe du port lazy river across the street bedroom condo breakfast buffet pool area off season north tower family vacation great resort trip to myrtle beach a great vacation washer dryer beach access full kitchen beach front water park
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Reviewed 19 June 2014

My family and I enjoyed a great stay here. The employees are extremely friendly, and willing to go above and beyond to make your stay enjoyable. All rooms are ocean front and I will definitely be back.

  • Stayed: June 2014, travelled with family
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1  Thank Vaughan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this reviewResponded 4 July 2014

Dear Vaughan9,

Thank you for taking the time to write a review, and more importantly, for choosing the Ocean Reef Resort as your Myrtle Beach vacation destination. Your wonderful feedback and 5-star rating is greatly appreciated, and our team looks forward to welcoming you back in the near future!

Sincerely,
Stephen Youngerman
Asst. Front Office Manager
Ocean Reef Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

We love being on the beach and the amenities that Ocean Reef has to offer. We were a bit frustrated with moving rooms. We shared a 4-bedroom suite with my parents and brother's family (gorgeous!) and when we moved were given a time of 11am when we didn't get our room until 3pm, and were given the wrong room (paint supplies everywhere, and our luggage wasn't there). The staff was very nice, but I would have expected better service for the amount of money that was paid for the rooms. As stated, the amenities were great and this is a wonderful family destination.

Room Tip: Pick a room for the entire trip and do not plan to switch rooms.
  • Stayed: June 2014, travelled with family
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1  Thank Keyeskm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this reviewResponded 4 July 2014

Dear Keyeskm,

Thank you very much for taking the time to write a review, and more importantly, for choosing the Ocean Reef Resort as your Myrtle Beach vacation destination. Your feedback is greatly appreciated, especially in regard to moving rooms. We will work harder to ensure smoother transitions for people moving rooms during their stay. Our team looks forward to welcoming you back again in the near future.

Sincerely,
Stephen Youngerman
Asst. Front Office Manager
Ocean Reef Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

I was disappointed on our last visit, but we still love Ocean Reef. Below is a list I compiled while we were there.
Condo Unit 426 at Ocean Reef, Myrtle Beach June 13 – 15 2014
Kitchen appeared to be in a not-quite-complete state of renovation.
No ice bucket.
Ice maker did not work.
No light over sink – bare live wire ends.
Stove back left burner had no plug-in.
Coffee grounds left in coffee pot.
Dirty spoon and knife in cutlery tray.
Looks like a spot of blood on sink backsplash and above washer lid.
Bed in Master bedroom very hard.
No smoking stand on small balcony (just annolying to have to call again).
Music speakers in pool area are way too loud and overpowering.

Room Tip: The four bedroom condos in the new tower have a new volleyball court below them, now. Stay higher than the fourth floor to eliminate the distraction while sitting on the balcony.
  • Stayed: June 2014, travelled with family
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2  Thank bfridgerunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this reviewResponded 4 July 2014

Dear bfridgerunner,

Thank you for again choosing the Ocean Reef Resort as your "go-to" Myrtle Beach vacation destination. We value your comments about the state of the room, and our staff will certainly address each issue you brought to our attention, as I'm sure we did when called upon throughout your stay. Again, thank you for helping us to continuously improve our standard, and we look forward to your next visit!

Sincerely,
Stephen Youngerman
Asst. Front Office Manager
Ocean Reef Resort

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Reviewed 18 June 2014

There were 13 people in our group. We had a 4 bedroom condo which was newly renovated with granite counter tops in kitchen and bathrooms. Absolutely loved this resort... lots of fun activities for the kids....water slides and everything you need in one place. Staff was very helpful and courteous. There were some elevator problems (the North side elevator was stuck on the 15th floor on our day of arrival) and we had to walk to the South side elevators with all our luggage, then walk back across to the North side. The mattresses were hard causing some back aches for some of our group. Overall, it was an awesome experience and I highly recommend this place for family vacations!!!!

  • Stayed: June 2014, travelled with family
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1  Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this reviewResponded 4 July 2014

Dear Sue P,

Thank you for taking the time to write a review, and more importantly, for choosing the Ocean Reef Resort as your Myrtle Beach vacation destination. Your wonderful feedback is greatly appreciated, and our team looks forward to welcoming you back in the near future!

Sincerely,
Stephen Youngerman
Asst. Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

We were there with our daughter, son-in-law and 3 year old grandson. We had a fabulous time. The kids' pool area was a super hit! The beach area is to die for. Restaurants close by. Tanger outlet shopping a huge savings. Great golf.

Room Tip: We've always stayed in a 2 bedroom in the north tower. 2 ocean view balconies, 1 king bed, 2 queen beds, 12th floor---less noisy.
  • Stayed: June 2014, travelled with family
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3  Thank Madame203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this reviewResponded 4 July 2014

Dear Madame203,

Thank you for taking the time to review your stay, and more importantly, for staying at the Ocean Reef Resort. We truly appreciate the great feedback and 5-star rating, and our team looks forward to welcoming you back in the near future!

Sincerely,
Stephen Youngerman
Asst. Front Office Manager
Ocean Reef Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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