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“Great family resort.” 5 of 5 bubbles
Review of Ocean Reef Resort

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Ocean Reef Resort
Ranked #18 of 207 Hotels in Myrtle Beach
Certificate of Excellence
Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great family resort.”
5 of 5 bubbles Reviewed 10 August 2014

Ocean reef is a great family resort with lots activities for kids. The hotel and pools were very clean. We loved our ocean view efficiency room with balcony on the 6th floor. I would definitely recommend the resort and would stay here again in the future.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Alana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this review, 13 August 2014
Dear Alana M,

Thank you for reviewing your wonderful experience at Ocean Reef Resort! We are very happy to know you enjoyed the kids activities and family atmosphere! Our team looks forward to greeting you again soon!

Sincerely,
Jayme Tyndall
Evening Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,012 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (721)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Champaign, Illinois
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

This is a large family focused facility. The kids pool is near the front, which is a nice separation from the main pool and beach. The main pool is on the side and shaded a good part of the day - great for a midsummer reprieve. The sand beach is large enough with fine sand (some hotels further south had much more course sand - tough on the feet). Umbrella and chairs available to rent - or bring your own.

We had an ocean front room on the 8th floor - great view. Room was clean if not sparkling, kitchenette was small, but served our needs mainly for snacks and cold beverages.

On-site food options are very limited, primarily a breakfast buffet in the AM for $9.95 and a small poolside bar with burgers and hot dogs.

Two negatives from our perspective - the "concierge" was a condo sales front and little help, and the parking is across the street - and at times tough to find a spot. And yes the elevators can be a wait at peak times of the day but not a big deal for us.

Overall a good experience.

Room Tip: Odd floor ocean front balconies have just railing - and better air flow. Even floors have a more so...
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sunshinetravel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this review, 13 August 2014
Dear sunshinetravel3,

Thank you for taking the time to write a review and for choosing Ocean Reef Resort for your vacation. We are pleased to know you enjoyed our family friendly atmosphere and water park! Feedback from valued guests like you is greatly appreciated, as we are continuously looking for ways to improve. Our team looks forward to seeing you again in the future!

Sincerely,
Jayme Tyndall
Evening Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sanford, North Carolina
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

This was a fantastic place for my family to spend our summer vacation. This was our second summer staying here. The hotel staff was mostly friendly. I was however put off when I signed in because the clerk identified me as an "Expedia" customer with what seemed like a snobbish tone in her voice. I actually did not use Expedia but used Hotels.com... but to them, I would imagine it was just a matter of coding in their computer. The way it was presented, I felt as if I was one of "those" people. I wonder why it matters enough for them to even bring that up? It was not necessary. The only other staff concerns were at the convenience store downstairs where the clerk was always playing with her iPod and otherwise seemed too bored to care...not very helpful, and not very friendly.
The rest of the experience was awesome. There is something to do for all ages. My 2 year-old loved the "pirate pool" and the lazy river. The staff that oversaw the lazy river and the water slide were very nice and friendly. My older son loved the hot tubs, pools, and the beach. I liked seeing my family have a great time at a fairly reasonable price. The breakfast buffet was awesome! The staff in the restaurant were beyond friendly. After eating breakfast the first day, part of our incentive for coming back on the following mornings was to see our "new friends" that made sure that we were happy and well-fed guests. That is how I like to feel when I'm on vacation!... like I am among friends. They really made me feel as if I was their guest!
The rooms were nice. We were on one of the uppermost floors which gave us a beautiful view. Aside from the few minor attitudes we encountered, this was a really a great place to stay. Some of the hotel staff just needs a little training in people skills... perhaps they could learn from the restaurant workers on how to be polite and to provide their customers with the "guest" experience. With that obstacle out of the way, the Ocean Reef would be an A+++ experience.

Room Tip: Wi-fi was pretty weak and undependable. The rooms have DVD players that can be used with personal D...
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MWB2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this review, 13 August 2014
Dear MWB2011,

Thank you for taking the time to write a review and more importantly for choosing Ocean Reef Resort for your vacation! Feedback from valued customers like you is greatly appreciated, as we are continuously looking at ways to improve. All our guests are special to us, regardless of how they booked their vacation and the concerns you expressed have been addressed. We are thrilled you enjoyed our family friendly atmosphere and that your 2-year old loved the water park. We hope to see you again in the future!

Sincerely,
Jayme Tyndall
Evening Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clemmons, North Carolina
2 reviews
5 of 5 bubbles Reviewed 10 August 2014

I've been coming to Ocean Reef for many years now. It's a great family resort. The breakfast is excellent, all the staff has always been professional and sweet, and I have recommended it to friends and family who also enjoyed their stay. We'll be back next year!

Room Tip: The 2-3 bedroom condos overlooking the pool and with an ocean view are your best bet if you have kid...
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cynthia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this review, 13 August 2014
Dear Cynthia D,

Thank you for taking the time to write a review and for choosing Ocean Reef Resort for your vacation. Our team truly appreciates the 5-star rating and we can't wait to see you next year!

Sincerely,
Jayme Tyndall
Evening Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sylva, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

My family & I stayed at this hotel in August 2014 for 5 days and really enjoyed ourselves! We had an oceanfront room and I just loved sitting on the balcony and listening to the surf. We actually had such a great time at the hotel & beach the kids never asked to go anywhere else. My 7 year old really enjoyed the slide they have & I have to admit it was a great, little slide! The only downfall was trying to get a lounge chairs or a table but that's just the way it goes anywhere. There are restaurants for breakfast, lunch, & dinner plus a bar for the adult time. We will definitely be back!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
Helpful?
1 Thank jennjenn0915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Y, Manager at Ocean Reef Resort, responded to this review, 13 August 2014
Dear jennjenn0915,

Thank you for taking the time to share your wonderful experience at Ocean Reef Resort. We are very glad your children loved the water park and resort amenities! Feedback from valued customers like you is greatly appreciated as we are continuously looking for ways to improve. Our team looks forward to seeing you again in the near future!

Sincerely,
Jayme Tyndall
Evening Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 8 August 2014

This hotel is what you get for all of the Groupons and various discounts out on the web. It is perfectly fine and fairly nice. But it is not a fancy hotel and do not expect to have great services. It is very crowded and tons of rooms and people, some that drink too much and some that don't! The room was very nice and had everything that we needed, but the blankets were old and not soft, the concierge was from another company trying to sell timeshares and give discounts on tickets to go sit at a timeshare and there is no room service or food options except for some bar food. Wifi was free but did not work well at all and couldn't do much work from the room. It is amazing for the kids to run back and forth from the beach and pools, but all of our kids were cut on the water slide many times (just little scrapes but they've got to fix that!) and another one cut his toe on the grates in the lazy river! Just little things like that keep it from being a great hotel for me and it felt like more of a lobby for condo building then a resort hotel.

Room Tip: No suggestions--we asked for an upgrade and were told no and asked for a lovely room as we were ther...
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tom2294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tappan, New York
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 8 August 2014

Staff is unfriendly and unaccomodating
Rooms are dirty. Housekeeping doesnt clean every day or at reasonable hours
Elevators take forever
Not enough seats in the shade
People put towels down to reserve lounges and tables then go to beach ALL day and dont even use these seats. And staff does nothing about it.

  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
13 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ocean Reef Resort

Property: Ocean Reef Resort
Address: 7100 North Ocean Boulevard, Myrtle Beach, SC 29572-3646 (Formerly Myrtle Beach Martinique Resort)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#12 Family Hotel in Myrtle Beach
#13 On the Beach Hotel in Myrtle Beach
#19 Business Hotel in Myrtle Beach
#22 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ocean Reef Resort 3*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo and Agoda so you can book your Ocean Reef Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Reef Hotel Myrtle Beach
Ocean Reef Myrtle Beach
Beach Myrtle Ocean Reef Resort
Ocean Reef Sc
Beach Mrytle Ocean Reef Resort Sc

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