MYRTLE BEACH RESORT VACATIONS, (A.K.A. ALLEGIANT PROPERTY MANAGEMENT, LLC)
This business practices fraudulent behavior by misleading renter into believing the condo unit will be cleaned and ready for you upon arrival, and then hides behind their published disclaimer, “while we make every effort to be certain the unit you have rented is clean and in good condition upon arrival, we can not guarantee your satisfaction”, ref. Item 4. Condition of unit. (Read the terms & conditions on web site).
Saturday, July 24, 2010 begin 7 day vacation. Found condo Unit B344 in unlivable condition. According to the contract agreement ref. Terms and conditions, Item 3, cleaning & linen procedures, the condo unit was to be cleaned after previous occupants departure. All condos are to be made up with clean linen, towels, wash cloths, and kitchen towels. Instead found dirty bed sheets and linen had not been changed as well as bathroom towels. The business maintained this was not done due to cleaning staff having been delayed “due to the weekend traffic”, having 6 hours prior to our check in time.
Also found bathroom floor completely covered due to leakage from toilet leading into adjoining bedroom carpet. We suspect the water had been contaminated by sewage resulting with us having to use deodorizer to treat the foul smell that developed during our stay. Support staff was rude, unpleasant, arrogant, unapologetic as well as condescending to all members of our party, except for Mr. Brooks of the maintenance staff.
Asked for another condo unit. Manager stated none was available due to “weekend demands”. Manager offered a full refund. Unfortunately we had little option but to decline as we had driven 9 hours from home, being late in the day and exhausted we did not want to risk being without some sort of accommodations.
We had to waited 4 hours until condition of condo unit was improved.
- Official Description (provided by the hotel):
- Myrtle Beach South Carolina Vacation Rentals and Myrtle Beach Condo Sales The 33 acre gated oceanfront Myrtle Beach Resort offers privately owned vacation condo rentals with nearly 700 feet of white sandy beaches and crystal blue waters directly on the Atlantic Ocean. In addition to 24 hour gated security, we offer a lazy river water park featuring a 375 foot lazy river and wet deck, four outdoor pools (one beach front), two indoor pools, three health spas complete with steam rooms, saunas and jacuzzis, combined with four of the Grand Strand's finest lighted tennis courts, a basketball court, and Free wireless internet access to offer every guest a vacation to remember. Top this off with The Quarter Deck Oceanfront Bar and Grill and The Galley for pizza and ice cream and we have all you need without ever leaving the grounds! Myrtle Beach, SC has been selected the "Best Family Beach" by the Travel Channel. Amusement parks, water parks, restaurants, live entertainment, museums, nature preserves, and outlet shopping combine with over 100 golf courses to provide options sure to please every family member. You will find events and entertainment all year long at The Myrtle Beach Resort. In addition, during the summer months the resort has a Children's Activities Program to help keep the kids entertained without leaving the comfort of the resort. ... more less
- Reservation Options:
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- Also Known As:
- Myrtle Beach Hotel Myrtle Beach
- Mrytle Beach Resort