the room was acceptable, although not spotless. only one ice machine located on 1st floor. The mattresses are one of the worst i have honestly slept on and the pillow was like a sack of laundry, no support or even shape to it. Worst yet, there is apparently extensive construction projects in the area and this is the hotel most of them stay i'm guessing. One my first night of what was supposed to be a 5 night stay i came back from dinner around 10pm to find a LARGE group (20-30) of workers standing in the middle of the parking lot staring as i drove by, i turned the corner to find another one urinating in the parking lot. finally get to my room and realize they are pool side having a party, music, laughter, etc. No biggie, its only 10pm i thought....at 3 am they finally went inside...and continued the party in what seemed to be the entire hotel..people outside my door, in the rooms beside and above me...I did not sleep that night. When the misses spoke with the front desk (keep in mind the front desk is unmanned after 11pm so we either had to suck it up or call the cops), she told the manager we were leaving and requested a refund of the last night stay. Which the manager did do (thank you) however, while she was packing the luggage (i was in classes) the maid came in the room unannounced and asked why she was still here. She finished packing, took two of the three suitcases to the car only to find out our key card was deactivated! so she had to walk around the entire hotel to the front to get back in our room!
i am not a picky traveler however i do want comfort and safety, i did not feel either here. although kudos to the manager for refunding our money.
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- Also Known As:
- Suburban Extended Stay Airport Hotel North Charleston
- North Charleston Extended Stay