We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Extended Stay America - Charleston - North Charleston
Ranked #50 of 58 Hotels in North Charleston
Greenville, South Carolina
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Just OK”
3 of 5 bubbles Reviewed 8 February 2014

I stayed here for 2 nights while attending a professional conference. Using Priceline, I was able to book the room for $53 a night. Cost was primary given that all conference expenses were out of pocket and not paid by my employer. The room was just a basic room--nothing extraordinary. The bed while not uncomfortable wasn't great. The towels were very thin and had the texture of sandpaper.

All room entrances are on the exterior of the building and there are no elevators. There is quite a bit of noise from interstate traffic. Also, be prepared for your room to rattle and shake when anyone within several rooms of yours slams their door.

The grab and go breakfast was adequate. It consisted of muffins, granola bars, fruit, coffee and oatmeal packets.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimrgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - North Charleston, responded to this review, 11 February 2014
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not completely satisfied with your room. I apologize that you found your towels to be thin and rough. As well, I am sorry that you experienced noise disturbances from the nearby traffic. Your feedback will be useful as we continue to improve our guest experience.

Please do not hesitate to contact me directly, at NCA@extendedstay.com, should you wish to discuss this further. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

74 reviews from our community

Traveller rating
    9
    14
    15
    15
    21
See reviews for
13
9
9
25
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Columbia, South Carolina
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 23 January 2014

I was looking for an inexpensive place to stay for a night and found this online. The stay was less than enjoyable, thank goodness we were not in the room for very long. We we arrived to check on our room around 2pm, we were told that the room were not available yet, which was okay since check in was not until 3pm. We left and grabbed a snack and returned about 3:15pm and were again told the rooms were not ready. I was assured that we would have a room when we came back since we were meeting friends for sightseeing and dinner later. The room was available when we returned about 8:30 that night. The walls are paper thin, so if the TV is turned on next door you might as well turn yours on the same station because you can hear both very clearly. The bed was not the best but not the worst I've ever slept in. The bathroom did not have a drain stop for the tub and there was no hair dryer. I will say that the room was clean and all the kitchen utensils seemed to be available (although we did not use). All in all, I'm not a hotel snob but would not recommend this particular hotel to a friend unless they were desperate.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jean1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - North Charleston, responded to this review, 30 January 2014
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies that you room was not ready upon your arrival. I discussed your comments with the team to ensure that your experience is not repeated.

Please do not hesitate to contact me directly, at NCA@extendedstay.com, should you wish to discuss this further. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

Great value.Clean rooms, comfortable bed, warm and wonderful staff and top it off with blueberry muffins and a great cup of coffee every morning! I would recommend to friends and family. The GM here Travis is so helpful.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jerseygirlmargie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - North Charleston, responded to this review, 21 January 2014
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding your clean, comfortable room and our staff. As well, it is great to know that you liked our grab-and-go breakfast. I will be sure to share your comments with the entire team.

Thank you again for your kind words. We look forward to having you stay with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dickson, Tennessee
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

Everyone from the reception desk to housekeeping personnel have been extremely helpful and courteous. My room looks to be recently remodeled. Everything is in good working order. It has a small two burner stove and a full size refrigerator. Plus pots pans and a few dishes. No loud guests. Parking lot well lit. This location is close to other hotels, a good variety of restaurants and wal mart. The airport is nearby as well.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Free32697
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - North Charleston, responded to this review, 18 December 2013
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our staff's customer service and your room. I am so glad that you enjoyed all of the amenities we had to offer!

Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 10 December 2013

Clean and Comfortable. Service very good. Helped me with a number of local questions. I needed to fax some items during my stay and they were more than happy to help! I would use them again, as needed.



Stayed January 2013, travelled on business
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - North Charleston, responded to this review, 11 December 2013
Steve - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your room and the helpfulness of our staff. We would love to see you again, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 4 October 2013

I stayed here while trying to relocate to the area, the stay was ok the toilet leaked every flush. reported the problem and no actions took place. it was loud from other guests and maintenance work. only stairs. decent location.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank APtravel72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - North Charleston, responded to this review, 9 October 2013
The staff and I read your comments about your stay with us. The situation you described concerning your toilet is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are making sure management knows about all maintenance complaints so we can follow up to make sure they are completed in a timely manner. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.

Please feel free to contact me directly, at nca@extendedstay.com, with any additional comments or questions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 28 August 2013

I just recently stayed there and I had a lovely time there. I usually stay at the one in Irmo SC. I love the clean rooms, the kitchen area is great. The simple fact that you can cook right there in the room. Its a great location to the outlets, food places, and just to take a nice walk. I will be back in September for my birthday. I just wish that they would give you coupons for deals for staying so many times like other hotels.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovely_lisasc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - North Charleston, responded to this review, 3 September 2013
Thank you so much for posting a review of our property. I am glad to read that you were pleased with many amenities that we offer and our location by the outlet mall.

Once again, thank you for sharing your experience with us. We would love to see you again in September!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these North Charleston hotels
0.1 mi away
Extended Stay America - Charleston - Airport
Extended Stay America - Charlest...
#40 of 58 in North Charleston
3.5 of 5 bubbles 89 reviews
0.0 mi away
Quality Inn Coliseum
Quality Inn Coliseum
#44 of 58 in North Charleston
3.0 of 5 bubbles 116 reviews
0.3 mi away
North Charleston Inn
North Charleston Inn
#41 of 58 in North Charleston
3.0 of 5 bubbles 358 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Econo Lodge North Charleston
Econo Lodge North Charleston
#26 of 58 in North Charleston
4.0 of 5 bubbles 117 reviews
0.4 mi away
Comfort Inn & Suites Airport Convention Center
Comfort Inn & Suites Airport Con...
#28 of 58 in North Charleston
4.0 of 5 bubbles 52 reviews
0.0 mi away
Fairfield Inn & Suites Charleston Airport/Convention Center
Fairfield Inn & Suites Charlesto...
#8 of 58 in North Charleston
4.5 of 5 bubbles 408 reviews
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Charleston - North Charleston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Charleston - North Charleston

Property: Extended Stay America - Charleston - North Charleston
Address: 5059 N Arco Ln, North Charleston, SC 29418-7001
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #50 of 58 Hotels in North Charleston
Price Range (Based on Average Rates): £
Hotel Class:2 star — Extended Stay America - Charleston - North Charleston 2*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Extended Stay, Odigeo, Travel Republic (UK), Traveltool, S.L.U. and HotelQuickly so you can book your Extended Stay America - Charleston - North Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay North Charleston
Extended Stay America North Charleston
North Charleston Extended Stay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing