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“This is the best hotel I have ever stayed in!”

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SpringHill Suites Charleston North/Ashley Phosphate
Ranked #15 of 58 Hotels in North Charleston
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“This is the best hotel I have ever stayed in!”
Reviewed 19 October 2013

After a horrifying third party vendor booking experience, my family vacation was turned around by the best customer service at this location. LaQuana and Shemeika helped us make arrangements and were incredibly polite! During breakfast (which is complimentary and delicious) we had the privilege to meet another member of the Springhill Suites staff who goes by Mama. The name fits! She took care of us and made us feel at home. My experience at this establishment has by far been the best customer experience and stay ever! My family and I will continue to stay at this location for all future visits. Good food, good rates, and amazing staff!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melissiaab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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674 reviews from our community

Traveller rating
    390
    176
    57
    22
    29
See reviews for
261
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90
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Any
English first
Palo Alto, CA
Level Contributor
170 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 17 October 2013

Our room at the Springhill Suites was very large, clean and everything in it appeared new. The bed was comfortable with clean, fresh linens. The bathroom was also spotless, with modern fixtures that all worked well. The hotel is back a bit from the freeway so we had no traffic noise. An occasional airplane flying overhead was apparent; the hotel is pretty close to the airport and a military airfield.

The layout of the room was a bit awkward. There was a couch in a sitting area that was separate from the bedroom. The television was placed to be visible in both areas, meaning that it could not be viewed very well from either area.

The hotel had a nice exercise room. Breakfast was about normal for this class of hotel; a variety of cereals, muffins and toast, a little fruit and some scrambled eggs and sausage/bacon.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan, Minnesota
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2013

From the reviews, and the year it was built (2009), I was kind of expecting more from this property. When I walked in the lobby area was modern and appeared well maintained and clean. The staff was nice and check-in went smoothly. They had a free breakfast in the morning and free coffee 24 hours a day which was nice. I think I was mostly off-put by the room itself and the cost of their convenience items ($7.00 for a cup of soup and a water.) The room was pretty rundown and worn. The walls had chipping paint, scuffs and the carpet, couch, and desk didn't seem that clean. The worst part was probably when I woke up; I had several spider bites on my feet which really really grossed me out. Overall it was okay, not as comfortable as I was hoping for. It is in a good location and the staff was friendly and helpful.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watkinsville
Level Contributor
114 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 October 2013 via mobile

Cool modern room with high ceilings. Couch in room wasn't too comfortable. Bed slept well. Close to highway to Charleston. Good breakfast. For the money it was ok. We stayed in the area because of a conference.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Augusta, South Carolina
1 review
Reviewed 9 October 2013

I have visited this hotel pretty much everytime i am in Charleston on business. The rooms are clean, the A/C is cold, and the bed and pillows are comfy. I love the larger rooms with separate sleeping and living areas. The workers are polite and aim to please. The free breakfast is great, with just the right amount of items to choose from. If you want to stay in a nice and clean room and not pay an exorbitant amount of money, then this is the place for you!

Stayed September 2013, travelled on business
Helpful?
Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quartz Hill, California, United States
1 review
Reviewed 4 October 2013

The Springhill Suites Charleston North,SC has a gem working for them and her name is "Mama." At breakfast Mama brings sunshine with her desire to serve and a sincere smile. Our stay was wonderful in part due to its staff. We arrived early (before checking) from the airport exhausted from travel and TabItha at the front desk did her best to accommodated us. We would highly recommend this hotel to fellow travelers and we would stay at this Springhill Suites again in a heartbeat.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 October 2013

We were here for three nights while visiting Charleston. I would like to make a few comments about a few of the employees. First, Ms. Betty at the desk provided us with really helpful information about getting to downtown, and her friendly smile was real nice after a long day of airports. Next, Dane, the maintenance man seemed to anticipate our questions and be right on top of it with answers and suggestions. A very friendly, knowledgeable man. Last, but not least, Mercy the lady on the morning housekeeping staff was very pleasant and made us feel at home. I would recommend this place to friends. The down side is the cab fare downtown. However, I am sure Ms. Betty would be happy to explain the CARTA buses to you as she did for us. The hotel was clean and comfortable as someone mentioned. Breakfast on par with other hotels. Again, thanks Ms. Betty, Dane, and Mercy for being on the ball. A little hard to find.. If you must order a pizza, try Jet's..

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank nocona12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Charleston North/Ashley Phosphate

Property: SpringHill Suites Charleston North/Ashley Phosphate
Address: 7535 N Forest Dr, North Charleston, SC 29420-4279
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in North Charleston
#18 Family Hotel in North Charleston
#19 Business Hotel in North Charleston
Price Range (Based on Average Rates): £
Hotel Class:3 star — SpringHill Suites Charleston North/Ashley Phosphate 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Springhill Suites Charleston North Hotel North Charleston

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