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“My Mama works at Springhill suites” 4 of 5 bubbles
Review of SpringHill Suites Charleston North/Ashley Phosphate

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SpringHill Suites Charleston North/Ashley Phosphate
Ranked #14 of 58 Hotels in North Charleston
Certificate of Excellence
Augusta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“My Mama works at Springhill suites”
4 of 5 bubbles Reviewed 18 February 2014

Dorothy "Mama", displayed southern hospitality like never seen before. I headed down for breakfast on Sunday morning and this lady was welcoming and thanking the guest for choosing Springhill suites for their stay. She made me feel as if I was standing in my moms kitchen. She displayed southern hospitality! I have never seen this before in all the hotels I have ever stayed in. Her card says Director of First Impressions. Well her card should say Director of LASTING IMPRESSIONS.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ajamison367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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646 reviews from our community

Traveller rating
    377
    170
    51
    20
    28
See reviews for
247
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Matthews, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 February 2014

Our check in and check out were great. Staff was friendly and helpful. The room was clean and comfortable and did not let in a lot of light from outside and the mattress was comfortable. Breakfast was very good. We would definitely stay there again when in the area.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank Valerian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winston Salem, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

Our room was very comfortable, the mattress was like sleeping on a cloud! It was very clean and the front desk staff were very friendly. The breakfast in the morning had eggs, sausage, waffles, yogurt, pastries, cereal, etc, it was very well stocked.

Room Tip: we stayed in a queen suite and would definitely stay there again.
See more room tips
  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Fleming2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spartanburg, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

The hotel was nice, clean, and the rooms were spacious. I have to give credit to the staff. They were the friendliest staff I have seen in a hotel. They weren't just professional, they went above and beyond, making you feel like you were the only guest there. Thank you to Geoffry at the front desk, Antoine and Dorothy.
There was free coffee 24/7, and a great breakfast. I would definitely go back.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Head, South Carolina
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

Stayed at this property while attending a concert at the N Charleston Performing Arts Center-very convenient and priced much less than the properties surrounding the venue and is only about 5 minutes away. Room was clean and comfortable and the breakfast buffet is very good. a highlight was the warm welcome provided by "Mama" who made her way around the breakfast area, welcoming one and all-she is a gem, clearly a woman who enjoys her job!
Only disappointment is that I made the reservation on Expedia and was told that I could not get Marriott points or credit for the stay because I did not make the reservation through Mariott's website, yet I paid the same as I would have through their site. This needs to be corrected for people like me who have been avid Marriott people for many years.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hiltonheadgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walterboro
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 February 2014

The hotel seems really nice and modern but we found roaches in our room and in the breakfast area. When we told the staff about it they didn't seem surprised and just brushed it off like it was no big deal.

  • Stayed February 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Vpowers14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarksville
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 27 January 2014

The location, appearance, and price of this hotel ( booked on Priceline) were great. Our room was on the backside, 4th floor of the hotel, which was next to a residential area. The home that was behind our room had two dogs chained in the back yard, both of them barked most of the night. We turned our AC on to block out the noise. We asked if anyone else had mentioned about the dogs and were told no. They did offer to let us change rooms, but sense it was not cold and the AC did block out the noise we declined.

Room Tip: Ask for a room located on the front of the hotel.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Daryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM7535, General Manager at SpringHill Suites Charleston North/Ashley Phosphate, responded to this review, 30 January 2014
You are very kind with your compliments, and I truly appreciate them, although I would have wished that you had no disappointments whatsoever. I apologize for the fact that regrettably the hotel has no control over noise from adjacent properties. Should you visit with us again, we would gladly work with you to position you on the front of the building.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Charleston North/Ashley Phosphate

Property: SpringHill Suites Charleston North/Ashley Phosphate
Address: 7535 N Forest Dr, North Charleston, SC 29420-4279
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in North Charleston
#18 Family Hotel in North Charleston
#19 Business Hotel in North Charleston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Charleston North/Ashley Phosphate 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Springhill Suites Charleston North Hotel North Charleston

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