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“A positive experience”

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Best Western Plus Airport Inn & Suites
Ranked #26 of 59 Hotels in North Charleston
Reviewed 10 August 2014

My wife and I were in town for a family Christening. We walked into the hotel and was greeted by both staff members behind the counter, both of them sporting big smiles! Check-in was quick and efficient, and the gal taking care of us did a more than adequate job of explaining everything to us. We were pleasantly surprised with our 4th floor room. Our king bed room had every amenity (fridge, microwave, hair dryer, coffee pot, flat screen TV and complimentary wireless internet access). I even took advantage of their business center the next morning which allowed me to conduct business in a private, quiet room off the main lobby. Breakfast which included coffee, juices, yogurts, fresh scrambled eggs and turkey sausage, biscuits and gravy, cereals, different breads and not so great vending machine-like danishes, was more than what we expected. All in all it was a positive experience. We would return to this hotel again should we be in the area.

  • Stayed: August 2014, travelled with family
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1  Thank freedatime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 13 August 2014

Thank you so much for your kind comments and review. We appreciate the feedback and I am glad you enjoyed your visit. Your business is important to us and is greatly appreciated.

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298 - 304 of 444 reviews

Reviewed 7 August 2014

PRO: I had a pleasant stay at the hotel. Everyone was friendly. I would stay there again. Food fresh and food area clean. CON: The sheets had an old dingy appearance. Near a heavy traffic area. Automobile noise heard.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 13 August 2014

Thank you for choosing our hotel for your reunion. We are so sorry that your sheets looked dingy. Your comments have been shared with our staff so improvements can be implemented and other travelers will have a better experience.
We appreciate your comments and your business.

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Reviewed 28 July 2014

We dealt with staff members only twice-at check in and check out-and had no issues. Very pleasant and efficient. Our room was on the 2nd floor. As soon as we got off the elevator we noticed a musty smell. There was an air conditioning unit at the end of the hall but it was obviously not on because it was very humid in the hall which is probably why it smelled musty. My husband is an HVAC guy and he also noticed that there was a LOT of condensation on the vent above the ground floor elevator. Our room didn't have that smell thankfully. The AC worked in the room but not well. It was on and off the entire night and never really kept it as cool as we would have liked. The room was big and clean. The beds were so hard and very uncomfortable. Some people like that, I don't so it was an issue for me. On the window there was a set of sheer, cream curtains that covered the entire window and a heavier curtain that was parted and could not be pulled closed. The lights from the parking lot shone through and there was no way to block that out. The bathroom was clean and well stocked. The shower head had a lot of build up on it though so it sprayed in all different directions. Next time we will pay the extra money and stay across the road at the Hyatt Place.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
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1  Thank canesgirl17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 31 July 2014

I am so sorry that we did not meet your expectations. There should have been black out curtains in addition to the sheers so your room should have been dark at night We will insure housekeeping corrects that situation. We sincerely apologize for the inconvenience to you.
We thank you for traveling an wish you happy travels.

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Reviewed 28 July 2014

The hotel was very clean and the staff were very helpful. It is probably a lot nicer then many Best Westerns' I( have stayed at. I will say that being a diamond member with them, this is the first time it was acknowledged.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Best Western
Thank Jerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 31 July 2014

Thank you for choosing our hotel. Your review is so important to us as we work to offer great services and comfortable accommodations. Please come see us again.

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Reviewed 23 July 2014

We stayed here on our honeymoon, wonderful room for a great price, friendly staff, clean rooms. We will definitely stay here again. In a great location, not to far to drive to anywhere. We have already recommended this hotel, and we are planning another getaway soon.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 31 July 2014

Congratulations on your marriage and thank you for staying with us on your honeymoon. We appreciate your comments, we are so glad you enjoyed your stay. Your business is important and is greatly appreciated.

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Reviewed 18 July 2014

I was visiting my fiance at the base there. The price was great, and affordable. The base is about 15+ minutes away. I would stay here again. The only thing that bothered me was that the house keeping was kinda loud.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Jaley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 23 July 2014

We will certainly address the issue with housekeeping, their attitude should be warm and receptive. I am sorry that you were not treated in a friendly manner.
We appreciate your business and look forward to a return visit. Please thank your fiancé for his service.

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Reviewed 15 July 2014

Rooms were clean and staff friendly. Bed was extremely uncomfortable. VERY HARD. We brought a twin air mattress for my 5 year old to sleep on. I moved her in the middle of the night to the bed, and I MOVED to the air mattress. I slept much better.

  • Stayed: July 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank missgamecock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 23 July 2014

Thank you for your review, you comments are very important and we will certainly check the mattresses to make sure they are comfortable. We appreciate your business, please plan to visit again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Airport Inn & Suites

Address: 2470 Prospect Dr, North Charleston, SC 29406-4433
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in North Charleston
Price Range: £69 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Airport Inn & Suites 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
The Best Western Airport Inn and Suites is conveniently located just off Interstate-26 at Exit 209,Ashley Phosphate Road, only six miles away from Charleston International Airport. The Best Western Airport Inn and Suites in North Charleston offers guests many comforts such as free wired and wireless Internet, in room refrigerators and microwaves, 32-inch flat screen LCD television, coffee makers, iron and ironing board and offers different types of rooms and suites to meet your needs. ... more   less 
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Also Known As:
Best Western Plus Airport Inn And Suites
Best Western Plus Airport Hotel North Charleston
Best Western North Charleston
North Charleston Best Western

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