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“Great hotel, great staff, highly recommended!” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate

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Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate
Ranked #16 of 58 Hotels in North Charleston
Certificate of Excellence
New York City, New York
Level Contributor
48 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great hotel, great staff, highly recommended!”
5 of 5 bubbles Reviewed 26 July 2012

I stayed here for 5 nights on business and was very impressed with the overall service and value of this property. I work in the hospitality business, so I know what to look out for. My room was available for early check in thanks to Michelle at the front desk. I think I was assigned a suite since I had a couch/living room area and a microwave, sink and refrigerator. The room was spotless and included nice amenities. I must be thorough and admit the room did have a slight odor, but I'm not overly sensitive and it wasn't bad enough to complain or request a room move. The breakfast was on point for Holiday Inn Express standards. The manager's reception was phenomenal. There are great nearby restaurants and shopping and the location was perfect for getting a good night's sleep. Special thanks to Joe, Anthony and Cheryl who all helped arrange shuttle service during our stay and were always friendly and helpful whenever encountered. I would definitely recommend this hotel and will stay here again if ever in the N. Charleston area.

  • Stayed July 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MD L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

Traveller rating
    182
    48
    8
    4
    2
See reviews for
96
56
7
49
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Charlotte, North Carolina
Level Contributor
174 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 23 July 2012

I used this hotel for business meetings for a little over a year. I have stayed at this location close to 20 times, I enjoy it so much I book personal rooms during vacation here. The staff is excellent, and has always treated me as a member of the family. My business needs have not brought me to the area in about 6 months, and I miss the people and location. As soon as I am able to get back to Charleston this is the hotel I will go with. The entire place has been updated, everything is new, not that it needed it. A lot to do around the hotel and plenty to eat. I am a seasoned traveler both business and personal, take the reviews from those of us that pretty much live in hotels. This location has a Torchbearer award for a reason!!

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blacksburg, South Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 July 2012 via mobile

Rooms seem to be of average size with extremely high ceilings that make for a spacious feeling inside the room. Breakfast was great, staff was constantly cleaning and refilling the breakfast area. You will be extremely pleased with this hotel especially if u compare it to the ones around it.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jessleeneal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, OK
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 July 2012

We stayed at this hotel for several days and enjoyed it. It is close to a mall and several restaurants as well as I-26, which you will use frequently if you want to go to downtown Charleston. Depending on traffic, it is about 15to 25 minutes from the hotel to get to the main touristy stuff downtown. Parking is free and there is a small outdoor pool. The continental breakfast was not bad and they rotated the selections daily (eggs, sausage, bacon, omelets, biscuits, pancakes, etc.). The staff was always friendly and helpful. The room was clean and had plenty of space. Our room had a small microwave and refrigerator. There is a very small business center right by the front desk with a PC and printer-- perfect for printing off boarding passes. Wi-fi is free throughout the hotel. The main thing that I appreciated most is that this is the quietest hotel I have ever stayed in and I would happily stay there again. We slept well and did not feel like the walls were paper thin. I'd definitely recommend this hotel. 

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sc121980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 5 July 2012

I made a reservation online at this hotel for October 2012. The reservation had a curious error. It had that I reserved a King Suite (correct) but that I requested 2 double beds (!!!). I decided to contact the hotel directly and reached Anthony at the front desk. To my surprise he had my reservation on his computer! That's excellent computer inter-connectivity. Not only did he have my reservation he immediately corrected the small error and sent me an email confirming the corrected reservation. He was pleasant, knowledgeable, efficient, and quick. If he is the norm at this establishment then I know I made the right decision to spend my time at their hotel on my vacation. After all, a poor experience at your hotel can ruin any vacation! Who needs that? I'm looking forward to staying at this hotel and meeting Anthony in person.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review, 13 July 2012
Thank you very much for sharing your pre-hotel experience with us and I will share your comments with Anthony. We look forward to seeing you soon and hope you share your post stay comments with us also!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 June 2012

Upon our return trip to Canada we chose this hotel for close proximity to the interstate and close to sightseeing in Charleston. The front desk staff were so helpful and friendly. My husband and I were on the 2nd floor and it was a great room, very clean. Unfortunately, my cousin and his wife were on the 1st floor next to the pool, and were disturbed by a party of people who had no common sense or respect for others, keeping them awake until they had to complain. Management took care of the problems, but rules are posted that the pool is closed at 10:00, this was our only complaint about the stay. The hotel is within walking distance to a mall, dining, etc. We did not have the opportunity to enjoy the managers reception on a holiday Monday. Overall this was a good choice, and would stay here again.

Room Tip: Don't book a room near the pool
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank isabel67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review, 13 July 2012
Thank you for staying with us! Canuks traveling are a good part of our business and we are always pleased to have our northern neighbors in house! Thank you for sharing your comments about the posted pool hours not being honored. We met with our evening courtesy officers and talked about how letting the closing time slide a bit impacts other guests. We are all on the same page now and your comments helped us to get there. Big thanks for that! Happy future travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Painesville, Ohio
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

This has to be the cleanest hotel we have stayed in for YEARS!! Prompt solutions to any concerns and most helpful for getting around the city! The continental breakfast was wonderful and HOT!! Front desk staff could not had been more friendly or more helpful!!

Room Tip: The rooms that over look the pool are nice!!!!
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ddbristow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate

Property: Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate
Address: 7670 Northwoods Blvd, I-26 Exit 209, North Charleston, SC 29406-4032
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in North Charleston
#9 Romantic Hotel in North Charleston
#11 Family Hotel in North Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Charleston South Carolina has it all history, museums, plantations, beaches, deep-sea fishing, golf, world renowned dining and more. Charleston is a great place for a mini or extended vacation with year-round cultural events that everyone will enjoy. Southeastern Wildlife Expo Cooper River Bridge Run Flowertown Festival Family Circle Cup / Tennis Heritage Rally Spoleto Festival Our award winning Holiday Inn Express Hotel is located in South Carolina s largest shopping district and twelve miles from Charleston s Historic Downtown. Our hotel is packed with amenities fitness center, seasonal outdoor pool, business center, spacious guest rooms, Jacuzzi suites, and meeting and banquet facilities. Perfect for the business traveler and leisure traveler alike, Holiday Inn Express Hotel & Suites - North Charleston South Carolina invites you to a memorable visit to the Low Country. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Charleston/Ashley Phosphate
Holiday Inn North Charleston
North Charleston Holiday Inn
Holiday Inn Hotel Charleston

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