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“Nastiest room I've ever had to stay in!” 1 of 5 bubbles
Review of Windemere

Windemere
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Windemere
South Carolina
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nastiest room I've ever had to stay in!”
1 of 5 bubbles Reviewed 2 July 2011

We rented room 902 thru Elliott Rental. When we arrived it wasn't ready by the appointed time. When we got in the room it didn't smell very good. We eventually realized that the Berber carpet couldn't have been vacuumed in a long time. The vacuum in the closet didn't appear to work. I used a broom and swept all the carpet after getting unpacked. There was toothpaste left behind on the faucets that barely worked. We were told someone would be by later to replace the light bulb in the master bath-they came to do that 6 days later after my husband had already fixed the outlet so the light bulb in it would work. After walking around in the room with no shoes on-our socks were ruined/bottom of feet were black from the filthy floors. The cabinet doors were loose and hanging crooked. There was candy wrappers and pcs of candy behind nitestands. The dryer vent was messed up and blew the hot air back out in the room. We found several socks people had left behind in various places that shouldve been cleaned and the socks thrown away suc as under the edge of the couch, in closets, behind dresser. There were nail clippings in the floor of the third bedroom where noone has bothered to clean this place in a very long time. Later, I realized this room 902 is on the market and maybe the all the rooms at this place aren't this bad. But I will never use Elliott Rentals again to find a place to stay while at the beach. Their pictures give a differed impression of what you are getting for your money. And the reason they don't show photos of the bathrooms is plain and simple-it's because they are cheap and won't pay enough help to clean the rooms correctly.

  • Stayed June 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
13 Thank BrandySuzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElliottRealty, Guest Relations Manager at Windemere, responded to this review, 31 August 2011
Please accept our sincerest apologies that you were not satisfied with your vacation rental. Our records show that we offered to have a housekeeping crew return to the unit to inspect and correct any problems but you declined our offer. We do apologize once again that your stay was disrupted and you continued to be unhappy with the condition of the unit. We have reviewed all records for this unit and do not see where any complaints were lodged by other guest regarding problems with their stay. With that said we are very concerned with the nature of your complaint and we have ordered an inspection of this unit so that any problems may be resolved. Thank you for taking the time to bring these issues to our attention. We hope that you will reconsider and give Elliott Beach Rentals another chance to prove to you and your family how committed we are to service and guest satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 reviews from our community

Traveller rating
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    3
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Northeast Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 March 2009

We stayed in unit 801 in June 2008. It is very nicely decorated. The kitchen is top notch all new appliances, cabinets, countertops, etc. W/D in unit is an added plus for families. Bedrooms are very roomy. Oceanviews from master bdrm, living room and outdoor balcony are beautiful. High Speed Internet was not the greatest ( D- at best). The only thing I would change is.... the price.... a bit pricey.... I'm always looking for better deals. None the less... this was one of the nicest units I have stayed in in Myrtle Beach even if it was more than I wanted to spend. I would recommend it!

  • Stayed June 2008, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JollyRogersTreasures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornelius,NC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 15 January 2007

Stayed at the Windemere Jan. 10-14.
We were in Unit 904. 3 BR 2 BTHS.....Second Bath very difficult to adjust water in the shower.....going from cold to scalding.
Outlet out in the Kitchen. Furnishings are O.K. New Bedspreads and Pillows. Oddly, there was not a closet in the 3rd bedroom! Barely enough room for two twin beds.
Here we go back to cleanliness! I paid the extra 100.00 for "departure cleaning".....However, WHO cleans prior to renting?
You could totally write your name in the 1/2 inch of dust in the unit. Urine all around the toilet in the master bath floor. We rented from Elliott Realty. I feel that when these realty companies KNOW that a unit is being rented and received the full
amount at least a month in advance, the least they could do is have their housekeeping go by and check, freshen and "fluff" the units for arriving guest.
When we left we did the usual of placing all of the dishes in the dishwasher, wipe everything down with 409, made all the bed with the pillows and comforters, etc.
Being former property owners I KNOW some people are pigs, however I still maintain ALL units should be fresh for incoming guest!

  • Liked — Oceanfront
  • Disliked — Lack of Cleanliness
  • Stayed January 2007, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
13 Thank imbt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windemere

Property: Windemere
Address: Ocean Drive & 6th Avenue, North Myrtle Beach, SC 29582
Region: United States > South Carolina > Coastal South Carolina > North Myrtle Beach
Hotel Style:
Ranked #37 of 39 Speciality Lodging in North Myrtle Beach
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Windemere 3.5*
Number of rooms: 7
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Also Known As:
Windemere Hotel North Myrtle Beach

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