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“Wonderful Staff”

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TownePlace Suites Rock Hill
Ranked #8 of 22 Hotels in Rock Hill
Fort Mill, South Carolina
1 review
“Wonderful Staff”
5 of 5 bubbles Reviewed 15 January 2013

I've been staying at this hotel for quite a while for business and have been very satisfied with the quality, staff, and cleanliness. The pool area is great and has 3 propane grills that they keep filled. There's also a wood burning pit to have fires in the cooler weather. The rooms are nicely decorated and painted with warm comforting colors. There's a modern touch with comfort.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan T, General Manager at TownePlace Suites Rock Hill, responded to this review, 21 January 2013
Dear William M.,

Thank you for the wonderful review! We love having you here!! I'm so glad you all enjoy the "outdoor grilling complex", as we affectionately refer to it. It's really a great space to do some grilling and relaxing after a long day at the office.

You know I am at your disposal, so please feel free to contact me if I can ever be of any service whatsoever.

Sincerely,

Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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155 reviews from our community

Traveller rating
    87
    36
    21
    7
    4
See reviews for
64
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34
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Winston Salem, North Carolina
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 11 January 2013

This hotel is convenient to all kinds of shopping and entertainment. 5 minutes to Manchester meadows, 10 minutes to championship disc golf, the velodrome and Winthrop university. All rooms have a full size frig, 2 burner stove, microwave and even a dishwasher. I have stayed here for more than 300 nights. It is my home away from home.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan T, General Manager at TownePlace Suites Rock Hill, responded to this review, 28 January 2013
Dear Bradzon,

Thank you so much for taking the time to come to TripAdvisor and do a review of our hotel. It means a lot to hear that our long-term guests feel at home here at the TownePlace Suites by Marriott. Please know that I am available to you all 24/7 and don't hesitate to stop by and say hi next time you are passing through!

Sincerely,

Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rock Hill, South Carolina
1 review
5 of 5 bubbles Reviewed 16 December 2012

Good place. Nice people. Great Price!!! I am still currently a guest here and have had a great experience. If you are in the area you must visit this hotel, it is well worth it. Not to mention great Managers!

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naveen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan T, General Manager at TownePlace Suites Rock Hill, responded to this review, 20 December 2012
Thank you so much for the positive review about our hotel. The fact that you, as a current guest, took the time to come on here and review your stay with us as an in-house guest is very powerful.

We do have a great team who take their job seriously, but still remember to have fun with it. Each one of them embodies the spirit of Hospitality, and I am so thankful when our guests recognize it.

Thank you again for your review and I look forward to seeing you around!

Sincerely,
Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 12 December 2012

I was able to call this my home for business for quite some time now. The staff here was exceptional, they are caring, fun, personality filled and most importantly PROFESSIONAL. You cannot get better than this hotel in Rock Hill. I am saying this with confidence that the Hilton brand can not come close to this location and I am a Diamond member. For the price you are getting a lot more than one could offer. I woke up every morning to a vibrant, positve filled staff who really seem to enjoy thier jobs. If you are ever in Rock Hill this is a "Must Stay" at least once!!!

Room Tip: All rooms are great but if you are able to spend a few extra dollars you can get a nice 2 bedroom th...
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan T, General Manager at TownePlace Suites Rock Hill, responded to this review, 18 December 2012
Dear Chris R.,

This is one of the most cherished reviews I have ever received. With the name Marriott attached to our hotel, travelers know they are going to get a clean, comfortable accommodation with a highly skilled service staff.

What people don't get to experience until they stay at OUR hotel is the individually charming, fun personalities that make up the TownePlace Suites by Marriott - Rock Hill.

Thank you so much for your wonderful review. In the time you stayed here you became family to us all, and YOUR laughter will definitely be missed by everyone here.

Sincerely,

Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Mill, South Carolina
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 November 2012 via mobile

Marriott service has always been the best. I was pleasantly surprised at how clean this pet friendly property is. I should have known since it bears the Marriott name. The beds were more comfortable than my own. All the comforts of home. Add the free breakfast and excellent service and you have a winner! Only a short distance to Charlotte N C. puts this hotel high on my list of accommodations.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DGevents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan T, General Manager at TownePlace Suites Rock Hill, responded to this review, 27 November 2012
Thank you so much for the wonderful review here on TripAdvisor!

We are honored to accept our guests "extended" family, in allowing pets. Thank you for mentioning the cleanliness as well. The pet fee we collect goes to ensure that each room has the carpet and drapery steam cleaned upon the departure of a guest with pets. Many of our guests have very sensitive allergies and we want to make sure they are comfortable as well!

Thanks again for taking the time to write a review for our hotel, and I look forward to meeting you in person on your next visit to Rock Hill!

Sincerely,

Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pauline, SC
Level Contributor
141 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 5 November 2012

Very nice accommodations; this is a new property. There was an outdoor fireplace with 2 large grills and a patio. Would be a perfect place for long term stays with the comfort of home. Very pleased. Quiet, comfortable and staff was friendly. Location was convenient. Breakfast was of decent quality for this type of hotel.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glennacres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan T, General Manager at TownePlace Suites Rock Hill, responded to this review, 8 November 2012
Dear Guest,

Thank you very much for your review here on TripAdvisor! I hope you got the opportunity to enjoy the grills while you were here, and appreciate that you took the time to mention them specifically in your review.

You highlighted so many wonderful things about our hotel, and I am glad we were able to provide you a home-away-from-home while visiting Rock Hill. Thank you also for mentioning the TownePlace Suites Team. They are the REAL heartbeat of this hotel and appreciate your mentioning them and their friendliness.

Thank you for choosing to stay with us and...see you again soon!

Sincerely,
Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 8 October 2012

We recently stayed two nights at this wonderful hotel. The suite was well appointed with granite counters, full kitchen, comfortable work area and numerous storage areas. Plenty of closet space. Suite was exceptionally clean. Corridors were also updated and clean. The complimentary breakfast was ideal with many choices. The staff was friendly and helpful. The location adjacent to the Galleria Mall offered several restaurants and easy access to I-77.

Room Tip: Safe Location - Outdoor Pool & Gas Grills
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rberger669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan T, General Manager at TownePlace Suites Rock Hill, responded to this review, 9 October 2012
Thank you very much for your great review of our hotel and amenities!

As a Senior Contributor you have a definite impact on whether people choose, or choose not to stay at our hotel. The fact that you took the time to review us and post in here on Trip Advisor is VERY much appreciated. I certainly look forward to the opportunity to meet and thank you and your wife on your return trip through Rock Hill.

Sincerely,

Ryan Tilden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Rock Hill

Property: TownePlace Suites Rock Hill
Address: 2135 Tabor Pl, Rock Hill, SC 29730-6501
Region: United States > South Carolina > Rock Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Rock Hill
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Rock Hill 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
TownePlace Suites by Marriott - Rock Hill is the areas newest and first extended stay all suite hotel. Offering you all the creature comforts of home, from full kitchens, to complementary internet access, and High Definition Television. Located just minutes South of Charlotte, NC, TownePlace Suites offers you the opportunity to enjoy the big city living while enjoying the small community feel of Rock Hill. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Marriott, Hotels.com, Odigeo, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your TownePlace Suites Rock Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites By Marriott - Rock Hill Hotel Rock Hill

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