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Baymont Inn & Suites Rock Hill
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Reviews (415)
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Reviewed 14 May 2014 via mobile

Pretty clean considering the 80s look and bad part of town, no elevator, no ac in interior hallways, pool looked clean, and theres a bar onsite Lock your car and eat breakfast at chic-fillet down the street, also the desk guy smells like whiskey.

Stayed: May 2014, travelled on business
Thank Jlock76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnsuitessc, Webmaster at Baymont Inn & Suites Rock Hill, responded to this reviewResponded 10 July 2014

Dear Guest,

Thanks for your wide array of comments. I’m sorry if we failed to meet your expectations in any way, but I appreciate you staying with us and commenting positively about our hotel’s cleanliness, something in which we take great pride. We take pride in the hotel in general and dispute that this is a bad part of town or that the hallways have no AC. In any case, I apologize for any ways we fell short in your case.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

This seemed like a nice enough hotel although much pricier than we like. We go to Rock Hill to visit our son, daughter-in-law and grandson so we really only sleep and eat breakfast there. This was much more hotel than we need (we normally stay at the Microtel).

The room was very comfortable. The hallways were stiflig hot even at 11:00 pm. The breakfast was OK as free hotel breakfasts go. My wife and I prefer a quiet conversation between ourselves over breakfast. As such, the constant monolog and corny jokes from the maintenance man (who doubles as the "chef" during breakfast hours) was quite disturbing. He could use some training in the area of customer service.

Our primary concern was the safety of the parking lot. Although we had no problems, the adjacent karaoke bar shares the hotel parking, which is rather dark and not visible from the street. We were also first assigned a room at the front of the hotel overlooking the bar. When we expressed our concerns about noise, the clerk changed our room although she made it quite clear that it was an imposition on her to do so.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
1  Thank Samuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnsuitessc, Webmaster at Baymont Inn & Suites Rock Hill, responded to this reviewResponded 10 July 2014

Dear Guest,

Thanks for your comments. I’m glad you found a nice hotel at great price. We take great pride in this hotel and its safe, convenient location. We find the establishment next door to be a fine neighbor. In any case, if we did fall short of your expectations in any way I sincerely apologize. Our goal is always 100 percent customer satisfaction.

Sincerely,
Hotel Manager

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Reviewed 9 May 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
baymontinnsuitessc, Webmaster at Baymont Inn & Suites Rock Hill, responded to this reviewResponded 22 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 April 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
baymontinnsuitessc, Webmaster at Baymont Inn & Suites Rock Hill, responded to this reviewResponded 22 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 April 2014

The room was clean but on the more unpleasant side of Rockhill. The very noisy bar in the front of the hotel did not help as the people coming and going were noisy.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnsuitessc, Webmaster at Baymont Inn & Suites Rock Hill, responded to this reviewResponded 22 May 2014

Dear Guest,

Thanks for your comments. We take pride in our property and its location and satisfy many guests each week. I’m sorry if the location wasn’t ideal for you. We strive for 100 percent guest satisfaction, and I apologize that we couldn’t complete satisfy you. We don’t have any control over our neighbors, but we do try to nurture a positive, peaceful environment.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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