I checked in about 6:30pm after a very long, stressful day on the road. The weather was horrid, the roads crowded, I was tired!
I pulled in and was pleased to see this hotel had an easy entry and re entry to the highway very close by. I was greeted by the desk clerk, Cynthia I believe. She was professional and gave me the rate information I requested. I inquired on the acceptance of AAA and she adjusted my rate. It's was pricey for the area but I was too tired to go any further down the highway. After I got to my room I researched and they were well above the $55 average on that strip. My rate was 80 minus the discount.
I drove around to my room and found some young folks with a large truck packing up their items from or into the room next to mine. It was hard to tell. I unpacked and immediately hit the shower. My room was a handicapped accessible room ...not sure why she gave me that. The place was not full. The shower was lousy. It has a removable hand held shower head. The water pressure was barely enough to get my hair washed. Oh well, at least the water was hot.
I ate a snack and settled in to get some shut eye. The one bed in the room was comfortable. Clean. Plenty of pillows. I turned on the tv mostly to drown out what sounded like a comedy festival in the adjoining room. The folks next door maybe deaf. They had their set so loud I could hear it word for word. Very offensive ( and I'm no prude) show. I could hear no one laughing next door. No talking or comments so I figured it was just one person, maybe in the bathroom.
I tried so hard to sleep but the tv next door was just awful. I even knocked on the wall. No result. I looked for a way to phone room to room but the phone instructions were not there. I put my headphones from my iPod in my ears, covered my head with a pillow and tried to sleep. It was fruitless.
About 1am I called the front desk and asked the gal, Kathy I think, if she could contact my neighbors and ask them to turn the tv down or off. She said she would. I heard the telephone in the next room ring a short time later. Three rings. I wondered if she could spare the energy. No answer. I phoned her back and suggested she let it ring longer. Maybe they were in the bathroom. She did so. Four rings. Really? Wow!
I phoned her again and said she needed to knock. She walked to the room and I heard her knock. No answer. She left.
I phoned her again and asked if she could just go into the room and shut it off. She said no. They are not allowed to enter a guest room. She did offer to move me to another room upstairs on the other side of the property. Gee thanks. I asked if she had considered that a guest could be injured, a heart attack, dead? I also mentioned that when I checked in they asked for my cellphone number. Could she try the guests number. She said she would do that.
A bit later I heard her knock again. This time, thank you Jesus, she opened the door and turned the television down, a bit. Apparently there was no one in the room. I could still hear the tv but it was so much better that I immediately fell asleep. About fifteen minutes later I was awoken with a screaming of a very loud telephone. It was dear Kathy, calling to see if the tv situation was better.
Truthfully I wanted to really let her have it for waking me but I let it go. Thanks Kathy. Back to sleep.
My alarm went off at 6. I was exhausted but had to hit the road. I was looking forward to the promised hot breakfast in the lobby. Praying they had some good southern biscuits and gravy!
After I packed my car, I drove up front and spoke to the front desk staff about my issues overnight.
I received a bland oh that's too bad. My request for a refund or discount for a third of a nights rest was refused.
I went in to get breakfast and found very cold stale biscuits and day old cold gravy. I took a banana and left. Angry and hungry.
So, the lesson here? Complain early.
And don't stay here.
I used to be a quality inn fan. Not anymore.
- Official Description (provided by the hotel):
- Guests of this Saint George, SC hotel will enjoy amenities and features, including: Free wireless high-speed Internet access, Free hot deluxe continental breakfast, Free local calls. Guests will also enjoy the relaxing seasonal outdoor pool and sundeck. Business travelers will appreciate conveniences like a lobby computer and access to copy and fax services and wireless internet throughout hotel. All spacious guest rooms come equipped with coffee makers, hair dryers, irons, ironing boards and cable television. Non-smoking rooms are available. This pet-friendly hotel offers a landscaped play area larger than four acres, perfect for pets to roam after a long day in the car. Ample bus and truck parking is located on the property. Whether traveling for business or pleasure, make the Quality Inn hotel your home away from home in the Saint George area. We look forward to your visit. ... more less
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- Also Known As:
- Quality Inn St. George Hotel Saint George
- Quality Inn Saint George
- Saint George Quality Inn