The duration of my stay was "quality." Everything was mediocre; the rooms, service, ect. I stayed in room 219- I found hairs on the "clean" towels...thankfully, I brought my own from home.
Regarding the dishonesty of the male receptionist (the female was phenomenal,) after I returned from my trip, I realized I left a piece of luggage. I called and asked about it and spoke with the male receptionist and he put me on hold until the phone rung again. He kept answering as if he just sat there, being unoccupied of his new request (finding my bag.) finally he put me on hold for longer, more convincing time- then told me that it was never turned in. He said that it wasn't there, however, I know for a fact that I left it in my room, hanging on the rack in the vanity area outside the bathroom. It was NOWHERE else. So, for kicks, I called once more and was told the same by the same male receptionist. Later on, I called and the female receptionist answered and I told her about the incident. She proceeded to actually write down the description of my bag and confirmed my number and told me that I would be contacted the next day-even if it was still "missing." So the next day, called again...the male receptionist answered and said that it wasn't there; as if I'm the liar. He said he would contact his manager and I insisted that I would instead (no trust in him) so I asked for his general manager and he said his name was "Vinu" which according to the replies from the manager on here, his name is KIRBY MACK.
There is something really wrong here and it needs to be addressed.
Ultimately, my bag was stolen or thrown in the garbage and nobody is going to tell the truth. I know for a fact I left it there, I am 100% correct. Upon checking in, the female receptionist even confirmed my address just in case I left something, they could ship it to my home.
Quality Inn and Suites of Spartanburg, Simuel Road, will never receive reservations from me and I wouldn't recommend it to anyone.
- Official Description (provided by the hotel):
- Quality Inn & Suites hotel in Spartanburg near USC Upstate. Located in the foothills of the Blue Ridge Mountains, the Quality Inn & Suites® hotel is the perfect headquarters to enjoy the historic southern heritage of Spartanburg, SC. Guests of this Spartanburg, South Carolina hotel will enjoy the hotel’s close proximity to: Carolina Panthers Training facility Chapman Cultural Center Spartanburg Memorial Auditorium The University of South Carolina-Spartanburg. For business travelers and parents of students, the Quality Inn & Suites also is near Wofford College, Converse College, Spartanburg Methodist College and the BMW plant. Shipwreck cove Waterpark is a short drive away as well as plenty of shops at Westgate Mall and the Gaffney Tanger Outlets. This Spartanburg, SC hotel features many full-service amenities, including an outdoor pool and exercise room. Other amenities include: Free breakfast with make-your-own waffles Free wireless high-speed Internet Free weekday newspaper Free local calls. All spacious rooms include cable television, pillow-top mattress, coffee maker, desk, hair dryer, iron and ironing board. Some rooms include a microwave, an in-bath whirlpool, a sofa sleeper and a refrigerator. Business travelers will appreciate conveniences like a business center, a computer with Internet as well as access to copy and fax services. A banquet/conference center is available. This is a pet friendly hotel with four-legged friends allowed to stay for a fee. Guest laundry service also is available as well as plenty of parking. Whether traveling to Spartanburg, SC for business or pleasure, the Quality Inn & Suites is the perfect location for any guest. ... more less
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- Also Known As:
- Quality Hotel Spartanburg
- Fairfield Inn Spartanburg
- Fairfield Spartanburg
- Spartanburg Fairfield Inn