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114 - 119 of 181 reviews
Reviewed 25 May 2014

We arrived late in the day at the Quality Inn and Suites and were greeted promptly. Check-in was a breeze. Our room was large with a king bed and sitting area. The carpet out in the hall had recently been replaced because it still had the "new" smell to it. Our bed was very comfortable with plenty of pillows. This is not a new hotel but very nice, quiet and clean. The only thing I did not like is that the towels were scratchy. We would recommend it to any traveler.

Date of stay: May 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank P L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QualityGMSC429, General Manager at Holiday Inn Spartanburg Northwest, an IHG Hotel, responded to this reviewResponded 27 May 2014

P L

Here at Quality Inn we value our guest's oppinion. We greatly appreciate you taking time out of you busy schedule to rate our services. These responses and suggestions will be used to help prepare our staff members on what our guests are looking for during their stay. We hope you choose our hotel for future stays.

THANK YOU
VINU VAGHANI
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014 via mobile

We stopped here on our drive down to the beach. We called ahead while driving and found a room while driving on a road trip. The lady who was working that night was extremely friendly and helpful. Leslie checked us and our 1 year old son in the middle of the night and was incredibly friendly given the late hour. She smiled and talked with our son who was very entertained while we checked in. The rates were great and the room was clean and comfortable. The room came with a pretty standard continental breakfast that saved us time and money on our trip. I highly recommend this for a road stop. It was close to the expressway, cheap, clean and friendly.

Date of stay: May 2014
Trip type: Travelled with family
Thank wenelyn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QualityGMSC429, General Manager at Holiday Inn Spartanburg Northwest, an IHG Hotel, responded to this reviewResponded 27 May 2014

Dear. Wenelyn
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

vinubhai vaghani
GM

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Reviewed 7 May 2014 via mobile

Hotel is dated, but served the purpose for a night to sleep. Room was clean but showed it's age. I vacillated on whether to get this 2 or 3 stars... Staff is friendly and accommodating. 2cd floor hallway had a bad smell--not in room though. I would not want to stay in a worse hotel but I would consider staying here again.

Date of stay: May 2014
Trip type: Travelled on business
Thank jbbtrvlr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QualityGMSC429, General Manager at Holiday Inn Spartanburg Northwest, an IHG Hotel, responded to this reviewResponded 7 May 2014

Here at Quality Inn we value our guest's oppinion. We greatly appreciate you taking time out of you busy schedule to rate our services. These responses and suggestions will be used to help prepare our staff members on what our guests are looking for during their stay. We hope you choose our hotel for future stays.
thank you
Vinubhai Vaghani

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Reviewed 16 February 2014

We were 4 girls sharing a double room for 4 nights. The room was comfortable, as were the beds. There were ample lamps at all corners of the room. The orange accent wall gave the room some personality, a contrast to the hotel's bland surrounding area. A plus for the room was the sink outside of the bathroom area - great for several people getting ready in the morning. The bathtub drain was not covered, which was a little bothersome since I was able to see some trapped hairs inside. Both the sink and bathtub were a little slow with draining. Other than that, it works if you're simply looking for a place to stay. Don't expect any bells and whistles.

Breakfast is standard - instant oatmeal, eggs, yogurt, fruit, waffles, etc. The hard boiled eggs were terrible, though. The staff seemed fine. We had stuff all over the room, so the cleaning staff wasn't able to do much. They did, however, change our towels and emptied the trash daily.

Date of stay: February 2014
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jnkbdg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QualityGMSC429, General Manager at Holiday Inn Spartanburg Northwest, an IHG Hotel, responded to this reviewResponded 19 February 2014

Dear. jenika_Berridge
we thank you for chosing our hotel as your home away from home. Thank you for your time to review your stay with us, we highly apperciate your comment and we will take care of your concerns. we hope your next stay with us will be more enjoyable, hope to see you soon.
Thank you
Vinu

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Reviewed 9 February 2014 via mobile

I stayed at this place two weeks in a row. Sorry to say I won't be returning. Here's why...

Inconsistent cleanliness; lobby and elevators aren't clean; trash outside. Carpet in room was not vacuumed upon arrival to room or even upon return to the room in the evenings. Had to ask three times (via front desk and leaving notes) to clean the room, change the sheets and make the bed! It's clear that room service needs to be trained or retrained! Seems they didn't care. This kept happening day after day. Pitiful very POOR SERVICE!!!

The continental breakfast is much to be desired; eggs were per packaged microwaveable like rubber, sausages and all else was prepackaged and tasted horrible

Do not stay here! Spend your money elsewhere!!

Date of stay: February 2014
Trip type: Travelled on business
Thank jeffreyb39
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QualityGMSC429, General Manager at Holiday Inn Spartanburg Northwest, an IHG Hotel, responded to this reviewResponded 9 February 2014

Jeffery. B
I did read your review and check in our system . I did not find stay for Mr Jeffery for two week in row. It look like some misunderstanding about your stay at our hotel. Please let me know your real stay information so I can check with our team. We care for our guest and are committed to provide enjoyable stay for our guest.
Thank you.
Vinu

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