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“Great hotel” 5 of 5 bubbles
Review of Comfort Inn & Suites

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Comfort Inn & Suites
Ranked #9 of 28 Hotels in Spartanburg
Houston
1 review
“Great hotel”
5 of 5 bubbles Reviewed 8 November 2013

Very nice, will return! Very clean rooms, great location, good price and nice staff. Stayed here a few times and every time has been great. The breakfast buffet was very diverse and there were several things to choose from. Both hot items and cold items were available. Definitely recommend this hotel and plan on returning again whenever I am in this area.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sophie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

Traveller rating
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    27
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    8
    9
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Ocala, Florida
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 28 September 2013

Dirt/dust in all corners of carpet floor. Stains on wall by bathroom light switch. Comp breakfast was minimal, Phone handset wires frayed, poor connection to call out. Mini fridge freezer had not been defrosted for awhile. About 1" of frozen water in bottom. No interstate noise because air conditioner was loud enough to drown it out. Our room was on 3rd floor. Hall smelled of smoking as left side of floor is smoking rooms and right side is non smoking.
Pro: The room was overall comfortable and clean. Beds and pillows were comfortable. Front desk gal was pleasant. For the price it wasn't too bad.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CVP71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth
Level Contributor
373 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 18 September 2013

Good business hotel. Large rooms with separate couch and working areas from sleeping area. High beds (which I prefer) with lots of pillows and a real sheet & blanket instead of the annoying duvet. HVAC worked very well. Decent internet speed. 3 stories with nice workout room and outdoor pool. Very friendly staff as is typical of this part of the country. Breakfast was typical, ie., OK for on the road but probably not what you would eat at home. Only real improvement I would have liked would have been the water pressure in the shower which was paltry. Warm cookie when you checked in and free paper in the morning. I wouldn't hesitate to stay here again.

Room Tip: The elevator is in the middle so the lowest & highest room numbers are the furthest away from th...
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  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Park, North Carolina, United States
2 reviews
1 of 5 bubbles Reviewed 13 September 2013

I travel for a living. I stay in Choice Hotels 2 to 5 nights a week. Normally they are clean and meet my needs.
I will not stay in this property again. It was way over priced. It smells, the property is old, the internet is slow, the bedding is worn, it appears poorly / cheaply built. Don't pay more than $45/night to stay here. Wear slippers. Everything is cheap, old, smelly and dirty.
On a bright note, the TV is new and the picture quality was excellent.

  • Stayed September 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Coombsdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Spartanburg hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 18 August 2013

Find another hotel. Period. The gentleman that checked us in was very rude from the get go.
When we got to our first room the first thing we noticed is the horrible smell of smoke in a non smoking room.
When we went back down to ask for another room, we were told there is no way it smells like smoke and he gave us a hard time before getting us a new room.
When he did finially get us a new room it was FILTHY.
I can not describe truly how bad it was. The shower curtian had mold spots in it, the chairs have stains on them, the back of the bathroom door had something all over it.
The pool was so filthy we went the the YMCA to go swimming.

We stay at Comfort Suites whenever we can and this is by far was the worst one I have ever been in.
Avoid at all chances.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TheMostFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riazkhan, General Manager at Comfort Inn & Suites, responded to this review, 16 September 2013
This is such an exaggeration of simple problems. ( a small overlooking by cleaning staff may have happened and later on corrected. We always try to offer a different room immediately upon notification to the front desk. After spending the night ,unfortunately not much could be done except an apology and fixing the problem for the next guest. Hope you will visit us again soon for a better experience. Thanks. Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenfield, Indiana
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 July 2013 via mobile

We were told are belonging would be safe and that it was all there and put in there safe when we received it they had taken all the money out of it... The general manager said it was not his responsibility for are loss sorry about your luck

  • Stayed June 2013
    • 1 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Hollyshuyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riazkhan, General Manager at Comfort Inn & Suites, responded to this review, 18 July 2013
This guest is claiming to have left cash in a note book which he forgot in the room as he checked out. Called us asked to mail it to him which we did via UPS. Once he recieved the notebook, he called and told us that he had a few hundred dollars missing from it. Management obviously asked the H.keeper and front desk clerk who handled the book. No one had seen any money inside the note book. How is it that a person leaves hundred dollar bills, does not inform us of money being in the book . The guest waited until he received it back then accuses the hotel of our employees being theifs. He got his book back Did he not ? You, the readers of this post be the judge. His language and accustions are absurd. Our hotel is absolutely not responsible for his mistake. We regret his loss (if that actually happened) and suggest that he not leave money in inappropriate things like books.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati
Level Contributor
338 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
2 of 5 bubbles Reviewed 4 July 2013

We've stayed at this Comfort Inn & Suites before on our way to Ocean Isle Beach, North Carolina. This year we reserved six rooms. One of the rooms had a musty, damp odor in the room. It was strong enough that the family did not want to stay at this hotel in future years. I did not find this out until after we checked our or I would have requested a different room. The outdoor pool and pool area was a reasonable size and accommodated our group of 21 well. The breakfast was adequate with enough room to comfortably eat breakfast (after they opened an adjoining conference room with long tables).

  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank adventurer1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riazkhan, General Manager at Comfort Inn & Suites, responded to this review, 5 July 2013
We apologize for your experience. The room you stayed in faces the sun which may have caused the temperature imbalance. We would love to have you stay at our facility again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 154 Candlenut Lane, I-85 Exit 75, Spartanburg, SC 29316
Phone Number:
Region: United States > South Carolina > Spartanburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 28 Hotels in Spartanburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 65
Official Description (provided by the hotel):
The Comfort Suites-Westgate is Spartanburg's Newest All Suite Hotel.Enjoy a relaxing visit by taking advantage of our outdoor swimming pool and whirl tub, fitness room,Free Hot Breakfast,24-hour Coffee Bar,Free Wifi access,and our Free Manager's Reception Monday's-Thursday's 6-8pm. True Southern Hospitality with a modern feel. ... more   less 
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Spartanburg
Comfort Inn Spartanburg
Spartanburg Comfort Inn

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