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“Wonderful Hotel, close to Wofford and downtown!”

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Spartanburg Marriott
Ranked #2 of 28 Hotels in Spartanburg
Certificate of Excellence
New Bern, North Carolina
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful Hotel, close to Wofford and downtown!”
Reviewed 22 July 2014 via mobile

This is a great hotel and a wonderful place to stay, especially for Wofford or Converse events. We stayed there for three nights this past week and what really struck me was the friendliness of the staff. Everyone smiled and spoke to you when you passed by. I've already booked my son's Wofford move-in date, family weekend and homecoming. My #1 spot when I come to Spartanburg!

Stayed July 2014, travelled with family
Helpful?
1 Thank gdavis3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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427 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
St. Petersburg, Florida
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 July 2014

Stayed at The Marriott convention centre as was close to my event. Staff was very complementary and courteous upon my arrival. They have a huge pool, Olympic size it appears from my floor. I have an astounding view of the park below. 24 hour access to the sauna! Friday and Saturday look like fun as they have themed nights all week, but for Sunday. Great stay, will recommend!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank liljns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
230 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 16 July 2014

Marriott is always dependable regardless of their sub-brands but this Marriott Hotel was above and beyond.
We were there as a couple with a larger group but the service was outstanding. We were picked up at the airport almost immediately after our call; the luggage was handled right to the room; the dinner reservation was made; the schedule for the next day was provided and the food in the lobby was beyond good hotel food. Additionally, the lobby area was just renovated so it provided for outstanding ambiance.

Our room was just great! There are not too may "views" so it doesn't matter; but for overall service, hotel food and location this Marriott is a find. I may mention it is also close to a large shopping area with other fine restaurants at many price points.

Room Tip: No real views so it doesn't matter room location- the back of the hotel backs up to natural area...
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  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Charlie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrboro, North Carolina
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 July 2014 via mobile

Stayed here 2 nights on a business trip to SC. I have over 1900 nights at Marriott and would put this in the top 10% of properties I've stayed at. Especially enjoyed the creative small plates served at the restaurant and the friendly service. Staff in the concierge lounge were very nice and made me feel welcome. I'll be back

Stayed July 2014, travelled on business
Helpful?
1 Thank AHG_777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike N, General Manager at Spartanburg Marriott, responded to this review, 18 July 2014
Dear MR850,
Given the number of Marriott Hotels you've experienced during your business travels, we are honored to be considered amongst you favorites. Thank you for recognizing our efforts to make you feel welcome, important and comfortable. We look forward to your return visits to Spartanburg.
At your service,
Mike Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Carolina
Level Contributor
179 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 5 July 2014

On the 4th of July, the Marriott offers a buffet and the best seat in town for the local fireworks. The hotel itself is very nice and the staff is attentive. It is clean and there is a lot of space. The ballroom was spacious, clean and nicely decorated. There was plenty of food for the group. The food greatly varied in quality from ok to very good. The spicy shrimp dish was awful, but the chicken wings were excellent. Service was good as the wait staff did clear dirty dishes and did an excellent job of communicating with the customers. However, they never offered water to the guests, which I thought was something they should have done. They had set up comfortable chairs on the outside balcony from which to watch the fireworks and that was truly awesome.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank hcross888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike N, General Manager at Spartanburg Marriott, responded to this review, 18 July 2014
Dear hcross888,
We do have the best view of the 4th of July fireworks in Spartanburg and I am pleased you enjoyed the view from the terrace outside the ballroom. Thank you for your suggestions to help us improve the experience next year, and we hope to see you back again in 2015!
Sincerely,
Mike Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2014

We have been traveling through this area for many years, but just discovered this hotel this weekend (June 27-28, 2014) And I'm so glad we did! This hotel is very nice, very clean, and it has a very friendly and helpful staff. The young lady that checked us in Friday night was terrific! We called ahead for late check-in, so our room was ready and waiting with a crib set up with soft cozy linens when we arrived. I thought that was a nice touch. Our room was large, super clean and the beds were really comfortable. The hotel offers a great bar and lounge areas, nice restaurant and a Starbucks. The breakfast buffet was really good and was a good value.There are lots of things to do here to entertain the kids as well- awesome outdoor pool and sun deck, billiards room with a pool table and a large flat screen with a Wii to play Wii Sports, a terrific patio with lots of fire pits and comfortable seating, and right behind the hotel is a park with lots of green space and a water pad to splash around in. We enjoyed our stay so much that we were tempted to stay another night! We plan to make this our go-to hotel from now on when traveling through this area. Thank you, Spartanburg Marriott!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bourbon_Brandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike N, General Manager at Spartanburg Marriott, responded to this review, 3 July 2014
Dear Bourbon_Brandy,
We are glad you found us and we hope to become a regular stop for you on your travels through the Upstate. Thanks for sharing your experience online.
Sincerely,
Mike Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte NC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2014

As the parents of an incoming Wofford freshman, we will be in Spartanburg a lot in the next four years. We will not stay at the Marriott again. We just spent two of the worst nights there for Wofford's orientation. When we checked into the hotel on Friday night, there were several shirtless men wandering around the lobby going into the bar and restaurants. Seemed rather odd for a decent hotel, but we checked in anyway. We got to our room, which was located next to the elevators. Not a prime location since every human feels the need to chat at elevators at night if they see another human. Every conversation at the elevators for two days and two nights was amplified through our room. The room was good enough for a short stay. Beds seemed small. Toilet was slow to refill with water. No big deal if everything else had been perfection. Spent Saturday night trying to do a small load of laundry that took three hours because the only guest dryer wouldn't dry clothes because the vent wasn't attached to the dryer. The major absolute deal breaker is that the hotel knew and allowed large groups of mostly drunken loud men to roam the hallways at all hours Friday and Saturday nights. All night long. Sunday morning after only two hours of sleep we gave up and starting packing to leave at 5:30 a.m. When we checked out we asked why nothing had been done. The response was that it was a large wedding party and there had been multiple complaints. But nothing was done. At no time Friday through Sunday did we ever see any security on the premises. So the drunken bands of men wandering around were basically given full run of the hotel and that's what they did. So beware if you stay at the Spartanburg Marriott that there is no security and there will be no sleeping. And to the GM of the hotel, don't bother responding to me. I don't want excuses. And I definitely don't want to give you a second chance. We will stay in Greenville for the next four years.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank goterriers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike N, General Manager at Spartanburg Marriott, responded to this review, 3 July 2014
Dear goterriers,
I will offer no excuses for your experience with us during the orientation weekend, only empathy and apologies. With 4 years of visits to Spartanburg in your future, the Hotel had the opportunity to offer a sense of comfort and warmth that would earn your trust as your home-away-from-home during your visits. I understand your disappointment in not walking away from the hotel with that feeling, and I am sorry. Given our location to campus and the experience that we do usually provide, I do hope that you will one day reconsider and allow us to host you in the proper way.
Sincerely,
Mike Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Spartanburg Marriott

Property: Spartanburg Marriott
Address: 299 North Church Street, Spartanburg, SC 29306
Region: United States > South Carolina > Spartanburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Spartanburg
#1 Business Hotel in Spartanburg
#3 Romantic Hotel in Spartanburg
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Spartanburg Marriott 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Spartanburg Marriott is a perfect choice among hotels in Spartanburg, South Carolina. We offer a convenient Downtown Spartanburg location within walking distance of restaurants, entertainment, and shops. Our Spartanburg, SC hotel offers comfortable and inviting accommodations for business and leisure travel. We also provide great spaces for meetings and events - with 27 events rooms on our property! ... more   less 
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Also Known As:
Spartanburg Marriott Hotel Spartanburg
Spartanburg Renaissance Park
Marriott Spartanburg
Renaissance Spartanburg

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