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“Memorial weekend 2014” 3 of 5 bubbles
Review of Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
Ranked #1 of 28 Hotels in Spartanburg
Certificate of Excellence
GreenLeadersSilver level
matthews, United States
1 review
“Memorial weekend 2014”
3 of 5 bubbles Reviewed 29 May 2014

Average at best. Stayed on first floor next to exit door. Heard all coming and going trafiic. Nice view out the window of staff and guest smoking area. Breakfast - average. Staff inside was above average.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti W, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review, 3 June 2014
Thank you for staying at the Hampton Inn & Suites. Please accept my apologies for the issues you experienced during your staff; we will share your comments with the appropriate departments for correction. We appreciate your business and your comments for improvement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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486 reviews from our community

Traveller rating
    257
    135
    61
    17
    16
See reviews for
168
89
16
168
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Conneaut, Ohio
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I have stayed at this hotel at least 20 different times while on business over the last 2 years. I compare other hotels to this one as it sets the bench mark on good quality hotels. People are very friendly. Breakfast is good.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank OhioRich60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti W, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review, 3 June 2014
Thank you for staying at the Hampton Inn & Suites. We really appreciate your endorsement of our hotel and team members. Thank you for being a loyal guest and we look forward to your next visit to Spartanburg.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scott Depot, West Virginia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

There are many "flavors" of Hamptons and they are all good. This particular flavor was very good. Extremely clean room and bathroom. The staff was friendly and very helpful. The breakfast buffet was plentiful and tasty. Could not have been a better experience.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank ScotPotWV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti W, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review, 26 May 2014
Thank you for staying at the Hampton Inn & Suites. We really appreciate your kind comments about your stay with us and our team members. We look forward to your next visit to Spartanburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

Very nice Hampton Inn and convenient to colleges in Spartanburg. Staff was helpful and welcoming. Bed was comfortable, and breakfast had a nice selection. My husband liked the eggs and sausage - better than typical.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti W, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review, 26 May 2014
Thank you for staying at the Hampton Inn & Suites. You can't beat a good night's sleep and breakfast; we are so glad to hear you enjoyed your stay. We look forward to your next visit to Spartanburg.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 19 May 2014

A 14 yr diamond member with Hilton, would not upgrade me because I booked a queen room, that's the only room they had when I booked, never heard of this before, also would not give a diamond member a extra water, really, last time I stay here, will spend my money somewhere else, even if I need to drive to Grenville, poor staff, was on phone doing reservations while they had a line 5 deep

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Larry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti W, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review, 21 May 2014
Thank you for staying at the Hampton Inn & Suites and returning my call to discuss the issues you experienced. We appreciate you understanding that this was an out of the ordinary experience and agreeing to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Talladega, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 May 2014

Terrible smell in the room. Pillows, furniture and carpets smelled of cigarette smoke. Why this nice hotel allows smoking in rooms is unbelievable. The smoke smell was in everything. You would think they would change the pillows or clean them once-in-a-while.

  • Stayed May 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Rodney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti W, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review, 18 May 2014
Thank you for staying at the Hampton Inn & Suites. Please accept my apologies that the last room available was a smoking room. We will follow up with our Housekeeping department to correct the issues mentioned.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesapeake, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 16 May 2014

The facilities and rooms are great, top notch, just like every Hampton Inn that I've stayed in. The staff, on the other hand, was terribly rude. They were unhelpful, ignored questions, and treated me like they were doing me a favor by renting me a room. So much for southern hospitality.

  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank 856j0hnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti W, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review, 18 May 2014
Thank you for staying at the Hampton Inn & Suites. Please accept my sincere apologies for the service you received. Rest assured that we will follow up with the service staff right away and have this corrected. We do hope you will give us another opportunity to redeem ourselves should you be in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

Property: Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
Address: 801 Spartan Blvd, Spartanburg, SC 29301-1372
Phone Number:
Region: United States > South Carolina > Spartanburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Spartanburg
#1 Romantic Hotel in Spartanburg
#3 Business Hotel in Spartanburg
#3 Family Hotel in Spartanburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Spartanburg-I-26-Westgate Mall 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
Our Hampton Inn & Suites Spartanburg I-26 Westgate Mall hotel is located just off I-26 in Spartanburg, SC next to the Summit Pointe Conference & Events Center. Guests enjoy our free amenities from free wi-fi, hot breakfast, to our airport shuttle. Enjoy Tyger River Park offering 12 tournament baseball and softball fields. ... more   less 
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Also Known As:
Hampton Inn And Suites Spartanburg-i-26-Westgate Mall
Hampton Inn & Suites Spartanburg-i-26-Westgate Mall Hotel Spartanburg
Hampton Inn Spartanburg
Spartanburg Hampton Inn

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