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“I'm not sure if I will go back to this location”
Review of Mellow Mushroom

Mellow Mushroom
Ranked #18 of 266 Restaurants in Summerville
Certificate of Excellence
Price range: US$10 - US$25
Cuisines: Pizza
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Dinner
Description: Craft pizza, craft beer and craft cocktails with a side of unique vibes.
Summerville, South Carolina
1 review
“I'm not sure if I will go back to this location”
Reviewed 15 May 2014

what a wonderful time after a long work day, sitting outside on the patio as it was a pretty evening and the pizza was delicious- great crust, great toppings but the appetizer was skimpy- it was a big disappointment,we asked the waitress several times to change the TV channel to watch MIAMI game

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Vita1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoomerO26, Public Relations Manager at Mellow Mushroom, responded to this review, 23 May 2014
Thanks for the review, your feedback is important us! We are pleased to hear you enjoyed your delicious pizza but would love to hear more about the problems with your app so that we can ensure that we address the issue. Please contact Boomer@mellowmushroomchs.com so that we can ensure your next app is fantastic. Thanks and stay mellow!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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160 reviews from our community

Visitor rating
    70
    48
    28
    9
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
South Carolina
Level Contributor
66 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Fantastic Food...OK Service”
Reviewed 13 May 2014

Although this location has been open for months, we had never been able to step foot near it due to massive crowds and wait times. Finally able to squeeze in around 3 pm on a recent Sunday.

Having eaten at several MM locations around the South, we knew everything would be pretty good.

Here's the deal...the food/pizza, as always, was excellent! The dough and the ingredients are fresh, and its hard to say no to another slice...

The service seemed to be a bit lacking. No silverware, and then taking 5-10 minutes to get silverware, on to drinks going empty, they just didn't seem to be on their A-game. This could have certainly been due to the odd afternoon hour we dined. In general though, we would expect good service no matter what time we went.

Will go again for the food if we see a spot where crowds are low. Please raise service levels to the same quality as the food!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank FamilyFourPack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoomerO26, Public Relations Manager at Mellow Mushroom, responded to this review, 21 May 2014
Thank you for taking the time to tell us about your experience. Your feedback is very important to us and we’ll take it all into consideration is outstanding service at all times is one of our main goals! We are glad you enjoyed your food so much and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah, Georgia
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Will not go back to this location!”
Reviewed 27 April 2014 via mobile

Normally, we haven't met a Mellow Mushroom that we did not love. This location sadly does not live up to the others except in service. We tried to sit outside on the patio as it was a pretty day, but because of the extreme road noise, we went inside. Their location is literally 10 feet from a very busy intersection. Inside was not much better in the noise factor.The music, obviously chosen by the staff for their own enjoyment, with no thought given to what was appropriate to the mixture of guests, was obnoxiously loud. The calzone was top notch, I'll give them that. The greek salad on the other hand was not. The tomatoes were either cut the day before or were just bad, there was hardly any feta cheese on the salad, and in general did not look attractive or taste as fresh as it should have. I can take so so food if the atmosphere is enjoyable, or a not so great atmosphere if the food is great, but they missed the boat on both accounts. Will not be back.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Murray2417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoomerO26, Public Relations Manager at Mellow Mushroom, responded to this review, 5 May 2014
We really appreciate you taking the time out to give us detailed feedback! Info from our customers is one of the most important things that helps us learn. It sounds like you are a seasoned Mellow Mushroom guest, and we want to apologize that your experience with us was not up to our usual high standards. We are so sorry to hear that you did not enjoy the atmosphere in the restaurant, especially the music choice. We understand that our location is near an intersection, and at times the rush hour traffic can be pretty hectic. We do our best to minimize noise, but unfortunately this is out of our control! We really appreciate your feedback, and your comments are very helpful. We will definitely be taking what you said into consideration! Please contact boomer@mellowmushroomchs so we can make sure your next visit with us is a great one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga, Tennessee
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Fun place to eat.”
Reviewed 8 April 2014

I like to build my own salads and Mellow Mushrooms. Even though it's a chain, all of them are so different. This one is larger than most, laid back (you have to wait a little longer than usual, and has more than enough large TVs in the bar area.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoomerO26, Public Relations Manager at Mellow Mushroom, responded to this review, 16 April 2014
Thanks for the great review! We’re happy to hear you like Mellow Mushroom and enjoy this location. We think it ones of the most original looking Mellows and has a really fun, unique atmosphere. We hope to see you again soon, and have an awesome day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goose Creek, South Carolina
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Best Pizza Crust”
Reviewed 14 March 2014

This was our first time trying this place. We tried to come a few other times but it parking lot was always full. This time, we got there before 5:30 pm and got seated right away. The wait staff is very friendly and knowledgeable about all menu and drink options. We decided on the Mighty Meaty Pizza, and I have to admit that it was really good. The crust was just the best, with great flavor and right amount of chew. The toppings were meaty and generous. I am giving this place 5 stars mainly for the food but the service is excellent too.
The downsides are the restaurant is a little small for the crowd it attracts so expect a wait, possibly a long wait. This is not the place to come if you are already starving. The parking lot is equally small and fills up often. The food prices are on the high side with a loaded medium pizza (feed 2-3) for about $20, but the you can get some deals on pints of beer for as low as $3 on some. I know I will go back, but just not if it is real crowded. Overall, great job, Mushroom.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Wes R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoomerO26, Public Relations Manager at Mellow Mushroom, responded to this review, 24 March 2014
Hey thanks for the awesome review, Wes! We apologize for the crowdedness of the parking lot...it gets so hectic at dinner time! Sounds like you got a chance to thoroughly enjoy our unique and signature Mellow menu. All of our food is made with the highest quality ingredients, which is why our crust stands out from the rest! Come back and see us for dinner again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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