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“horrible beds”

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Country Inn & Suites By Carlson, Summerville
Ranked #4 of 10 Hotels in Summerville
Concord, North Carolina, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“horrible beds”
Reviewed 1 July 2012

My main complaint of this hotel are the beds. Staff was very friendly, room was good and pet friendly for our dog, shower great, and breakfast was decent (very carb friendly but most hotel chains are). We had 2 queens in our room. I tried to sleep on one and it had a big indent in it. I tired the other and it was just as uncomfortable. The beds are so soft and fluffy that they don't provide any support.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

Traveller rating
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    53
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231
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Pensacola, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2012

This was my 4th, and last, stay at this hotel. While it is still a fairly new hotel, the facilities and service have declined significantly whereas the price has increased. My non-smoking room on the 2nd floor smelled like cigarette smoke and the hallway even more so. When I mentioned this to the service desk, the answer was that the only smoking floor was on the 4th floor and they would have housekeeping "look into it." No apologies or offer to change my room, which was also right next to the elevator and was also a disturbance during the night. Also, there was no vent in the bathroom so it was like a sauna after a shower. Very disappointing.

Room Tip: Don't stay here if cigarette smoke really bothers you.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank rchambers9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlotte nc
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 April 2012

We stayed here last week for 3 nights. Traveling with a family of 5 can be difficult and costly when it comes to hotels. Country Inn offers a suite. A bedroom with 2 queen beds as well as a small separate living room with a pull out sofa bed. The hotel is very clean and well kept. Our room was clean and beds comfortable. The hot breakfast was very good with a nice assortment of breakfast foods. We chose to stay here to keep costs down as we were spending our 3 days sight seeing in Charleston. This hotel was about a 20 minute drive to Charleston attractions. There are plenty of restaurants nearby the hotel as well.

  • Stayed April 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank 5luvnthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parry Sound, Canada
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 March 2012

Stopped in there recently on the Spring Break. Very helpful reception lady who provided me with a room as requested. Their rooms are quite spacious and well appointed with evrything you would require - also the breakfast available is better than most with hot food available. Would definitely stay there again.

Room Tip: Request a room at the rear - mine was at the front overlooking the shopping plaza and a bunch of yah...
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  • Stayed March 2012, travelled solo
    • Value
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Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, South Carolina
1 review
Reviewed 28 January 2012

We stayed here one night and were very disappointed that this location did not have an indoor pool. Every other Country Inn and Suites that we have stayed at (all over the south) has always had an indoor pool. The kids were heartbroken! The rest of our stay was fine, but the staff in the morning at breakfast were very short with us and seemed more interested in talking with friends that were staying at the hotel than helping customers. As always the hotel was clean and well maintained.

Room Tip: Several rooms at this location have windows on the second floor that have an outdoor light within ei...
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank PalmettoAdventurers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mentor, Ohio
1 review
Reviewed 12 January 2012

the inn was a very nice place to stay very clean even the towels smelled fresh would stay there again had the ground floor because we had dogs we would stay again on our next trip to florida

Room Tip: the inn was very clean consider it is pet friendly would stay there again very pleased
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank pat l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alachua
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 January 2012

Nice, clean quiet facility near several eating places. Room was light and airy and lacked nothing. We were greeted with a "goodie bag" of water, fruit and a granola bar and crackers. Cookies were available free in the lobby. Friendly, helpful front desk. Above average breakfast included. Easy drive to downtown Charlotte from here. We would gladly stay here again.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linnjcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Summerville

Property: Country Inn & Suites By Carlson, Summerville
Address: 220 Holiday Dr, Summerville, SC 29483-7311
Phone Number:
Region: United States > South Carolina > Summerville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Summerville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Summerville 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Country Inns & Suites Summerville Hotel Summerville
Country Inns And Suites Summerville
Country Inn Summerville
Summerville Country Inn

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