We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible check in”
Review of Sleep Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sleep Inn
Ranked #12 of 19 Hotels in Sumter
Eastover, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrible check in”
Reviewed 6 August 2013

We booked this room online and when we got there, there was no record of our reservation even though we had a confirmation email and the money had already taken out of my account. If it were not for that fact, we would have gone and found a room some place else. It took almost an hour to check in which is ridiculous given that the room had been booked prior so that check in would be easy. The room itself was ok but the sheets smelled. It is likely that we would not stay at this hotel in the future.

Stayed August 2013, travelled with friends
Helpful?
1 Thank Angie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

55 reviews from our community

Traveller rating
    15
    14
    5
    12
    9
See reviews for
13
11
6
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
South Carolina
Level 5 Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 July 2013

We were in town for a wedding. Neither of us had been to Sumter before and we weren't sure what to expect. Upon arrival we were greeted by a friendly smile and given excellent direction. The pool area was perfect. The breakfast was a pleasant surprise as well. I expected cold Danish at most, but the waffle, eggs and bacon helped kick start a long ride home.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LUTiger16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2013

This was my first encounter with a Sleep Inn and it was delightful! The room was inviting and comfortable. My travel mate wanted to learn where to get a pillow as it was so comfortable. Only negative for some may be the bathroom. It only contained shower stall and was "tight", but this did not matter to me. Of greater importance was the fact that I could partake of the breakfast that was included. As a diabetic, I often can not eat the continental breakfasts but this location had eggs, sausage, fresh fruit variety, and other more healthy choices than I have ever seen at a hotel breakfast. I thank them very much for a delightful experience!

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krissygiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2013

We stayed here overnight. Everything was great except for the smell of the room we stayed in and the shower door was not really closing. The room smelled like smoke although it says on the reservation its a non-smoking room and it did have a no-smoking sign on the hallway. My children and I were coughing so bad during the night that we had to check out very early in the morning. The shower door needed a good slamming to close. Also the elevator was out of service when we stayed. I would have given it two more stars if the room didnt stank and if we actually got a good night's sleep.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank iammommy16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sumter hotels

Hinesville, Georgia, United States
1 review
Reviewed 21 May 2013

Front desk clerk was very friendly and helpful, you don't find that much in customer service. Rooms were clean, breakfast was enjoyable. I like the small workout room within the hotel.
The location of the hotel, was in a decent location, close to major stores and restaurant and traffic was low. I got the best rate compared to other hotels in the area.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrenceburg, Kentucky, United States
Level 4 Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 February 2013

Although this place is not covered up with amenities, it was clean, up to date and the breakfast menu varied a little every day. The staff was always friendly and helpful. There is a nice seasonal outdoor pool, but if you want to swim indoors you will need to go next door. The only improvement needed that I saw, was that the 'chair' in the suite was not very comfortable. A recliner would be nice. Will we be back, absolutely. This place made our stay in Sumter very pleasant. Will be back in a few weeks. The refrigerator and microwave were nice, but I wonder if places would consider getting the refrigerator up off the floor....would be much easier to access. The mattress was a little hard for me, but might be just fine for others...

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NativeKentuckian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie O, General Manager at Sleep Inn, responded to this review, 28 February 2013
We are so glad you enjoyed yourself! Come back and see us again soon. We're upgrading our lobby and making some other changes that we are excited about! Thank you for choosing Sleep Inn of Sumter, SC. We appreciate your business and look forward to your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
stone mountain, ga
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 February 2013 via mobile

We stayed at Sleep Inn for 1 night. The hotel badly needs updating, the fixtures are from the early 90's maybe even the 80's. The room was small and dark but reasonably clean. The bathroom was very small, just big enough to turn around in. However I was very peeved by the sliding door to the toilet, I've never seen that before. Worse our door was off the track so it could not be closed completely without some serious maneuvering, especially since there is no handle. My brother actually slammed his finger trying to close the door to the bathroom in his room. The staff was friendly and the location is great but I cannot recommend this hotel with so many other choices in the area.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shamac69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie O, General Manager at Sleep Inn, responded to this review, 14 February 2013
Thank you for taking the time to share in your experience. We are in the process of a complete refresh in our lobby and public areas, as well as updating our rooms. Specifically, some of the things you mentioned: fixtures, chairs, pictures, etc. Thank you for noticing our great staff and the cleanliness of our hotel! I think you will like the changes we are making at Sleep Inn. We hope you will come back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sumter hotels
0.4 mi away
Hampton Inn Sumter
Hampton Inn Sumter
#2 of 19 in Sumter
357 reviews
0.3 mi away
Quality Inn
Quality Inn
#14 of 19 in Sumter
81 reviews
0.0 mi away
Comfort Suites
Comfort Suites
#15 of 19 in Sumter
74 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Holiday Inn Express - Sumter
0.3 mi away
SpringHill Suites Sumter
1.4 mi away
Super 8 Sumter
Super 8 Sumter
#6 of 19 in Sumter
86 reviews
Show Prices
Show Prices
Show Prices

Been to Sleep Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn

Property: Sleep Inn
Address: 2510 Broad St, Sumter, SC 29150-1851
Phone Number:
Region: United States > South Carolina > Sumter
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 19 Hotels in Sumter
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Expedia, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Sleep Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn Sumter
Sumter Sleep Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing