Our stay was from December 25 to January 2nd, 2014. Two adults, one 11 year old, and 2 10 month old German Shepherd Dogs, First, let me say how much I appreciated a hotel that accepts larger pets, The pet deposit for our entire stay was only $75 which is much less than paying kennel fees. The hotel has a large outside pet walking area which we used every day. The dogs really enjoyed their stay!!!
Our room accommodations were excellent. We had two double beds. There was plenty of space even with the dogs. Large refrigerator, microwave, dishwasher, plates, utensils, etc., were all provided. We had a slight problem the first night with a clogged drain, we reported it, and it was fixed promptly,
The hotel has 3 washers and 4 dryers, all free of charge, in a common area. We used them without any problems. They also have a convenience area stocked with soda, food items, etc. While the selections are somewhat limited, there are plenty of larger convenience stores (Walmart, K-Mart, 7-11) nearby. As far as eating establishments, Logan's Roadhouse is right next door to the hotel. Chili's, Applebees, IHOP, Quiznos and Dunkin Donuts are all within easy walking distance.
During our stay, we found the staff to be excellent and accommodating to our needs. While I failed to get his name, the person working the day shift reservations desk was very easy to work with and constantly inquired as to how our stay was going. While the hotel may only be rated 2.5 stars, we received 5 star service.
The hotel has a fitness area with a universal weight machine, two treadmills, and an elliptical machine. While I didn't use them, the area is clean and well kept up. My son used the pool on several occasions and the pool area was clean and well kept up. The hotel also has movie dvd's at no charge which you can sign out from the front desk.
All in all, we had an excellent family (and pet) experience and look forward to future stays.
- Official Description (provided by the hotel):
- Sumter's Newest Extended Stay Hotel: Candlewood Suites Sumter, SC.Welcome to the BRAND NEW 100% Smoke Free Candlewood Suites Hotel in Sumter, SC and near SHAW AIR FORCE BASE and US AFCENT headquarters. Candlewood Suites Sumter is located off Hwy 378 and adjacent to Logan's Roadhouse, Chili's, Applebees, and IHOP. Also, our hotel is only a quarter mile from a Walmart Super-center.Consider us home! All suites include: full size refrigerator, stove-top, microwave, dishwasher, cooking utensils, toaster, and coffeemaker. Cook a meal in our fully equipped kitchens, grab a snack from the fully stocked Candlewood Cupboard, our onsite convenience store, or cook-out at our outdoor gazebo grill. We also offer free guest laundry facilities at our hotel just for your convenience.Work in the privacy of your living room! Each suite includes an executive desk with ergonomic chair. We also provide free hardwired and wireless high speed internet access. Enjoy our beautiful indoor heated pool and spa and work out in our Candlewood Gym state of the art fitness center. Relax and unwind after a hard day's work in our plush recliners while watching premium cable on our 32" LCD TV s with DVD player or grab a movie from our free movie library.We look forward to seeing you. ... more less
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