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“Nice location but no amenities”

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Surfside Beach Oceanfront Hotel
Ranked #1 of 5 Hotels in Surfside Beach
Certificate of Excellence
Reviewed 12 August 2014

No way to buy essentials or even do laundry onsite. Rooms on 4th floor are dated. Pool is nice but small as with about 15 people in there it is crowded. Elevators are a comical experience for guests as on each ride we WAITED for the people would joke about the lengthy wait. Missed opportunity here for the hotel to place advertisements in the stairwells. Asked if our room was supposed to have a balcony and guy at evening desk said "no" abruptly and didn't let me finish asking. He never looked in my direction.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil V, General Manager at Surfside Beach Oceanfront Hotel, responded to this reviewResponded 21 August 2014

Dear Bill H,
Thank you for both staying with us and reviewing the hotel. It is the comments of valued guests like you that allow is to continue to improve the hotel and our service. We're glad you enjoyed our location in the family friendly resort town of Surfside Beach.
Thanks again,
Phil Vassar
General Manager

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1,237 - 1,243 of 1,587 reviews

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11
Reviewed 10 August 2014 via mobile

This was the first stop on a 2 week vacation. We found SBR to be clean. The room was VERY small for a family of 5. The housekeeping staff was friendly and always generous with towels. There is a nice pool area. The band that was playing in the bar area was awful on Sunday afternoon/evening. They were really loud too. It made it difficult to sit at the pool. Great location and free use of the peir!

Stayed: August 2014, travelled with family
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil V, General Manager at Surfside Beach Oceanfront Hotel, responded to this reviewResponded 11 August 2014

Thanks for both staying with us and reviewing the hotel. Your valued comments help us to continue to improve our product and services. We're glad your room was clean and well maintained, but, more importantly, that staff was friendly and effecient.
Thanks again,
Phil Vassar
General Manager

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Reviewed 9 August 2014 via mobile

Great place to stay. A few things not here but a quick trip to dollar general fixed those. (Measuring cups and wash clothes) Very clean and comfortable. Close to ocean and attractions. Will consider staying here again.

Stayed: August 2014, travelled with friends
1  Thank Jodie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil V, General Manager at Surfside Beach Oceanfront Hotel, responded to this reviewResponded 11 August 2014

Dear Jodie A,
We're glad you found the hotel a great place to stay and that your room was clean and comfortable. Centrally located in the family friendly resort town of Surfside Beach, we're close to most everything our guests need including the beach, pier, restuarants, entertainment and attractions. We look forward to your next visit.
Phil Vassar
General Manager

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Reviewed 6 August 2014

Great Hotel with more than the price.Brandon and Sharon went above and beyond when decide to stay one more night to accommodate my family and my sister in law,great customer service. Will like to have people like them working for me. To all staff Great Job. I'll be back soon

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Almiranda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil V, General Manager at Surfside Beach Oceanfront Hotel, responded to this reviewResponded 11 August 2014

Dear Almiranda,
We appreciate you staying with us and reviewing the hotel. It's so gatifying to hear that staff goes above and beyond in exceeding our guest's expectations. We look forward to returning soon.
Again, Thanks,
Phil Vassar
General Manager

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Reviewed 5 August 2014

The hotel, room , staff, and location where great. The elevators were horrible. One working elevator. Sometimes we would wait 10 minutes or longer to get on the elevator. Half the time my family and I would walk up the 4 flights of steps just so we would not have to wait on the elevator. Kind of difficult when you are coming in from the beach with 2 kids, towels and beach chairs. The staff and the hotel was nice and a great location but the elevators made the trip average at best. If they would fix the elevators this would be a 5 star. The pool is a little small but if you are a beach person great location.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank BigBoy4410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil V, General Manager at Surfside Beach Oceanfront Hotel, responded to this reviewResponded 11 August 2014

Dear BigBoy4410,
We appreciate both your staying with us and reviewing the hotel. It's the comments of valued guests like you that allow us to continue to improve our product and services. Thanks for the comments about the hotel, your room, and our staff. As an update, both elevators are working and we plan to further update them this winter to even better serve your needs.
Again, thanks,
Phil Vassar
General Manager

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Reviewed 4 August 2014

Clean room, excellent staff. Friendly service. Nice view. Great place to stay. Location on the beach. Nice balcony. Good free coffee with many cream choices. Free parking. Lots of luggage carts. Hassle free stay.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank MarianneB626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil V, General Manager at Surfside Beach Oceanfront Hotel, responded to this reviewResponded 11 August 2014

Dear Marianne B,
Thanks for staying with us and reviewing the hotel. We're glad staff met your expectations in a friendly manner. Also glad to know your view was nice and room was clean and well maintained.
Thanks again,
Phil Vassar
General Manager

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Reviewed 4 August 2014

The view was awesome, location was awesome, people were very nice, our stay was great! The food in the area was terrific! we ate at the Rock City Grill and it had every kind of hamburger I have ever seen. Lots of food!

Room Tip: Rooms are small but serve there need.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Katmanfull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil V, General Manager at Surfside Beach Oceanfront Hotel, responded to this reviewResponded 11 August 2014

Dear Katmanful,
We are glad you enjoyed your stay at the hotel, with the awesome location and view, and nice people. With 4 restaraunts located in the horsehoe area around the hotel, along with 2 ice cream shops, breakfast, lunch, dinner and dessert are just steps away.
Thanks,
Phil Vassar
General Manager

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Additional Information about Surfside Beach Oceanfront Hotel

Address: 15 S Ocean Blvd, Surfside Beach, SC 29575-3633
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Surfside Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Surfside Beach
Price Range: £55 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surfside Beach Oceanfront Hotel 3*
Number of rooms: 161
Official Description (provided by the hotel):
Surfside Beach Resort is ideally situated in the center of Surfside Beach, South Carolina, and overlooks the beautiful Atlantic Ocean with 161 tastefully decorated ocean view rooms. All rooms were recently renovated in 2011. ... more   less 
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Also Known As:
Surfside Beach Hotel Surfside Beach
Days Inn Surfside Beach
Days Hotel Surfside Beach
Surfside Beach Days Inn

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