The staff I have encountered have always been pleasant & helpful. The restaurant is located in a good location and it's not too difficult to get into & out of the parking lot. The food is almost always great! The portions of meat are huge!! On this visit, however, I got potato salad that was gross. The texture wasn't right & it was not the right temperature. I only ate two bites of it before tossing it. I recommend the beef brisket with the sweet bbq sauce. The reason I gave this restaurant an average rating is due to the cleanliness. On this visit I almost left before my food was ready. Dishes were piled up at the trash cans, there were abandoned cups sitting in odd places in the dining area and in the parking lot. The floor was extremely dirty as if it had not been swept in days. The time of my visit was probably around 2:30 pm. They were not busy and in my opinion someone should have been tasked with sweeping and tidying the dining area. I was very disappointed and feel like this has affected my opinion of the restaurant. Dickie's has been a favorite of mine since I first ate at their Nashville location many years ago in Opry Mills Mall. I hope that they can get a grip on this before it's too late. No one likes to eat in a dirty dining area. Not sure we will visit again.
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