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Travelers Rest / N Greenville KOA
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Reviews (322)
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All reviewsgreat campgroundbabbling brookhis wiferv sitestent areaquiet campgrounddeluxe cabinthe entire propertygas grillfire pitnice pooltable rockcan't wait to go backwe've stayedgreat jobwell taken carearrived late
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Reviewed 8 August 2013

We had never stayed in Greenville SC area
before so it was a shot in the dark for us. I used internet to book cabin. The staff went above and beyond to make us comfortable and helped us find fun local stuff to do. For an area that is not generally a tourist destination we had a great tlme!

  • Stayed: October 2012
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Thank skidmorekids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

The air in the deluxe cabin we stayed in didn't ever really cool good. We had to sleep with just sheets so as not to get hot. Also the people in the store weren't that helpful, the posted times said 9;00 a.m. to 4;30 p.m. Well they were never there that long, and honestly who doesn't keep a store open at least till 6! It did rain the whole time we were there, and I thought the creek was pretty. The gravels we had to park on weren't the best, we like pavement to park our bikes on. We have stayed at KOA across the country, this was not close to being great.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank ALICE K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, Public Relations Manager at Travelers Rest / N Greenville KOA, responded to this reviewResponded 3 August 2013

Hello Alice, I'm sorry to hear about your bad experience in our log cabins. We've been having ongoing discussions with the manufacturer on how to put in an additional air conditioning unit to better cool the back bedrooms and we promise to find the best solution possible. Our store is open from 9am-5pm although it does close once in awhile for our staff to escort campers to their site or help with a maintenance issue. We've looked at expanding the hours and will continue to adjust them as needed by our campers. We definitely appreciate your honest review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2013

We reserved a full hook up site 9 months in advance and Mark promised us a site near the office and bathrooms as we did not have a self contained camper. When we arrived the park was full and we were put in the tent area since we had a motorcycle pop-up camper. Unfortunately the tent area turned out to be a storm wash area. After 3 days and nights of water and mud flowing through our camper we had to leave due to the damage to our camper leaving it unusable. Mark refused to refund our remaining nights stay. In addition to this the pool was dirty and never open, bathrooms were dirty and not resupplied, and wifi was only assessable at the office, which has limited hours. How this became a KOA I will never know. It is substandard and I would not recommend it to anyone. I would give it zero stars if that were an option.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with this hotel
1  Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, Public Relations Manager at Travelers Rest / N Greenville KOA, responded to this reviewResponded 3 August 2013

Hello Cheryl, I'm so sorry to hear about your bad experience at our campground. Since we became a KOA last year we have been working hard to fix the drainage issues we have during periods of heavy rain and it has gotten much better. We do our best to honor site requests and will definitely look into making it more transparent for future guests. If you had a specific site promised to you then there is no excuse for it not being available when you arrived. As we mentioned in a previous review, our pool pump and filter have been giving us issues for a few weeks which has been unacceptable to us from a customer service perspective. Everything should be back up and running soon as we are just waiting on parts. Finally, with regards to the bathroom, we'll adjust our cleaning schedules to ensure this never happens again and we appreciate you bringing it to our attention. Often at busy periods we are unable to clean as frequently as we should so it may be necessary for us to hire additional staff. I appreciate you being so honest with us in your review, these are the responses we need to become a better campground.

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Reviewed 31 July 2013

We stayed at the Travelers Rest KOA as it was the closest to Greer. We were at the back end of the campground our site was pretty level and nicely laid out. We enjoyed our stay and will most likely stay there again. The only issue was getting into the campground, as it required a U-Turn, difficult when towing a vehicle, not something the KOA can do anything about.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with this hotel
Thank Shari R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, Public Relations Manager at Travelers Rest / N Greenville KOA, responded to this reviewResponded 3 August 2013

Thanks for your lovely review Shari. That's one of our biggest issues is that u-turn for people coming off the highway. We'll continue to work with the city and see if that can be solved in the future and try to provide updated driving directions that allow big rigs to arrive from the opposite direction. Hope to see you again soon!

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Reviewed 31 July 2013

This is a great campsite. Plenty of room to move around. Clean pool and rest rooms. The staff is friendly and helpful. There is a nice little creek that passes behind the campsites that provides some nice background noise. There are level sites and nice fire pits. There is a playground for kids. The spots are mostly shady and quite. Seems to be a few long timers, but mostly weekend warriors.

  • Stayed: June 2013, travelled with family
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Review collected in partnership with this hotel
Thank Christofer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, Public Relations Manager at Travelers Rest / N Greenville KOA, responded to this reviewResponded 3 August 2013

Hello Christofer, thanks for reviewing us. We love this area with our beautiful creek that winds through the campground and are so glad you enjoyed your stay. Hope to see you again sometime in the future when you are back in Travelers Rest.

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