Reserved two rooms way in advance, 1 King with a futon and 1 double both non smoking . when we arrived the desk clerk was seated in the lobby with her child, she didn't even bother to greet us. After 10 minutes she goes behind the desk and simply says "sorry". She checked us in and then we find out that there is no elevator so you must carry your bags up stairs. Not good being that I'm a heavy packer. When I finally get to the room it smells horribly like cigarettes and there is no futon for my child to sleep on. The front desk clerk said sorry those are not guaranteed and that she couldn't do anything for us to take that up with corporate. Don't waste your money here!
- Official Description (provided by the hotel):
- Formerly Comfort Inn ... more less
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