This is my 1st hotel review. I feel compelled to inform and warn other travelers. My 10-year old daughter and I heard panicked screams, then a single gunshot, followed by more frantic screaming as we were going up the stairs to our room. This took place within no more then 20-30 feet of us in the courtyard area of the hotel in daylight. We immediately left the premises of the hotel and the area, forgoing our reserved room. I contacted best western to report the incident as we were driving away along I-95. The representative was powerless to do anything but try to book another room for us, which we ended up not booking. I was told to call customer care the following day to report the incident. I did just that. The representative put me on hold for less then 5 min. to "investigate" what happened at the hotel. After he came back on the line, he said that he spoke with the hotel manager (not the same manager that was present the night before), he is now convinced that I heard fireworks going off at a nearby hotel. I told him that as a result of my professional career I am well aware of the difference between fireworks and gunshots. Despite that fact, he did not refund our $90+ room. It took several other phone calls to the Best Western management to get our money back. Needless to say, the management still attempted to discredit my statement siting the nearby fireworks. Please be warned!
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Of Walterboro!Explore historic Walterboro and nearby Charleston with a stay at the pet-friendly BEST WESTERN of Walterboro, located near Tuskegee Airman Monument.A variety of key area attractions surround this superior Walterboro hotel located in the South Carolina low country, close to I-95 and halfway between South Florida and the Mid-Atlantic States. Browse the South Carolina Artisan Center, browse antique shops, visit the famous Great Swap Sanctuary, see historic sights at the Veteran's Memorial and the Tuskegee Airman Monument, get some sun on nearby Edisto Beach, or indulge in outdoor adventure with a variety of hunting, fishing and hiking opportunities nearby. In addition, Savannah, Charleston, Hilton Head and Beaufort are all just an hour drive away, making them great day-trip destinations for those staying at this Walterboro hotel. While in town, try to catch the annual Rice Festival in April and the Criterion Race and Rodeo in May - both local favorites!For those here on business, BEST WESTERN Of Walterboro is the perfect lodging choice because of our on-site business services and close proximity to local businesses, including Colleton County Industrial Park and the Boeing Manufacturing Plant. Charleston Air Force Base is also nearby for those visiting friends or family living on base.For the ultimate in comfort and convenience, each guest room at this hotel in Walterboro comes complete with cable satellite television with HBO® and free wireless high-speed Internet access. Other amenities at this Walterboro hotel also include complimentary full breakfast each morning, an Olympic size outdoor swimming pool, state-of-the-art fitness center and easy access to the adjacent Ruby Tuesday's restaurant.BEST WESTERN of Walterboro's friendly staff is ready to welcome you here and make your nest Walterboro hotel stay unforgettable. ... more less
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- Also Known As:
- Best Western Of Walterboro Hotel Walterboro
- Best Western Walterboro
- Walterboro Best Western