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“Average Quality Inn”

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Quality Inn West Columbia
Ranked #5 of 11 Hotels in West Columbia
Reviewed 30 March 2014

As with many Quality Inns, this is an older property which has received some updates to the rooms, mainly flooring and granite tub surrounds and vanity tops.

For the money, it was OK for an overnight stay. The room was clean, the bed comfortable and the A/C worked just fine.

The front desk staff were OK...nothing especially welcoming, but OK.

Breakfast was average, with some hot items. The small outdoor pool looked well maintained.

Stayed: March 2014, travelled as a couple
1  Thank BobOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, General Manager at Quality Inn West Columbia, responded to this reviewResponded 31 March 2014

Dear Bob Ottawa,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
GUEST RELATIONS MANAGER
QUALITY INN
803-791-5160

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (104)
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48 - 54 of 104 reviews

Reviewed 18 March 2014

This Quality Inn "hotel" in West Columbia, SC was part hotel (on the 2nd floor) and motel on the 1st floor.
The non-smoking room smelled HEAVILY of smoke, as did the hallway outside of the non-smoking rooms.
I would've expected the low quality conditions for a $60 room, but Not a $89 room. It was an over-priced, low quality motel room. I was afraid to take a shower in the bathroom. I won't stay there again.

Room Tip: The only tip that I can offer is, Don't Stay Here.
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  • Stayed: March 2014, travelled with family
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Thank MFJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this reviewResponded 20 March 2014

Dear MJF1,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

Sincerely,

Property CHI
GUEST RELATIONS MANAGER
QUALITY INN
803-791-5160

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

Finally another hotel that was perfect - almost. The rooms were roomy, clean, hot water with good pressure, all the amenities plus wi-fi. Places to eat within walking distance. Check in was pleasant and efficient. The only draw back to this stay was the breakfast room SUPERVISER. It was more like a drill sergeant. No wonder hardly anyone was in there. Most mornings at other hotels, there has been visiting and a relaxed mood. Not here. The food and food options were good though.

Room Tip: the entrance is hard to see from the road - watch for the Waffle restraurant.
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  • Stayed: March 2014, travelled as a couple
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1  Thank barbandjake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this reviewResponded 4 March 2014

Dear Barbandjake,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
GUEST RELATION MANAGER
QUALITY INN
803-791-5160

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2014

We stayed one night at the Inn. The room was quiet and the bed was comfortable and the breakfast was good. Very nice folks at the service desk on check in and check out. I would stay at this place again.

  • Stayed: February 2014, travelled as a couple
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1  Thank 66Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Property CHI
GUEST RELATION MANAGER
QUALITY INN
803-791-5160

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

The staff here are very polite, professional and resourceful. They smile and appear to enjoy their jobs. Romal is a delightful front desk clerk that will go the extra mile to make your stay a quality memorable stay. Queda the housekeeper will have your room serviced at the blink of an eye and it make yor room feel as if you at home. Last but not least, Goldie with her Golden personality will make you the most delightful waffles and provide you an excellent dining experience. This hotel is two thumbs up.....................................

  • Stayed: February 2014, travelled on business
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Thank andre a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this reviewResponded 24 February 2014

Dear Mr. Andre

Thank you so much for taking time for reviewing our motel. Happy to know that your stay was comfortable & enjoyable. It means a lot to get the positive review from the valued guest like you. Hope to see you in your next visit whenever you are in this area.

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Reviewed 18 February 2014

I am a student at a seminary in Columbia. I'm staying here each week until May. My experience has been a great one. The staff are very kind and helpful. The rooms are great and I am glad that I chose to stay here. It is located right off of I26 and is in walking distance of the local stores and restaurant. The price is very reasonable and I highly recommend it to anyone looking for a good hotel.

Room Tip: Friendly staff. If you are able to get the same room, it helps.
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  • Stayed: February 2014, travelled solo
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Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this reviewResponded 20 February 2014

Dear Ann,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Property CHI
Guest Relation Manager
QUALITY INN
803-791-5160

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Great Service Off main road so road or traffic noise. Romal, Mgr. provides best service and assures you are comfortable and well taken care of. The breakfast is very good. I will always stay there when in Columbia. Rooms are clean.

  • Stayed: February 2014, travelled on business
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    • Cleanliness
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Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this reviewResponded 13 February 2014

Dear Jim,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Property CHI
GUEST RELATION MANAGER
QUALITY INN
803-791-5160

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn West Columbia

Address: 2516 Augusta Rd, West Columbia, SC 29169-4546 (Formerly Super 8)
Phone Number:
Region: United States > South Carolina > West Columbia
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in West Columbia
Price Range: £50 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West Columbia 2.5*
Number of rooms: 82
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